KAREN ZINNER
Palm Coast
Summary
Dynamic Human Resources Manager with a proven track record at Stillwater Insurance Group, excelling in employee relations and onboarding programs. Enhanced employee retention through strategic talent management and optimized payroll administration. Skilled in developing training materials and fostering a collaborative work environment, driving organizational success and compliance with HR policies.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Human Resources Manager
Stillwater Insurance Group
07.2011 - 10.2024
- Assisted in onboarding processes for new employees, ensuring compliance with company policies.
- Supported recruitment efforts by screening resumes and scheduling interviews with candidates.
- Maintained employee records and updated HR databases to ensure accurate information management.
- Facilitated employee orientation sessions, providing essential information about company culture and policies.
- Managed employee relations issues professionally, resolving conflicts efficiently while maintaining confidentiality at all times.
- Maintained accurate HR records in compliance with applicable laws, ensuring efficient data retrieval when required.
- Participated in performance review processes, assisting managers with documentation and feedback collection.
- Coordinated logistics for team-building events, fostering a collaborative work environment among staff members.
- Contributed to the development of training materials for employee development programs.
- Responded to employee inquiries regarding benefits and policies, enhancing communication within the department.
- Conducted thorough internal investigations, addressing employee concerns with fairness and transparency.
- Maintained payroll and benefits for employees in various locations, minimizing financial discrepancies through detailed program management.
- Collaborated with executive leadership to align HR initiatives with overall business goals and objectives.
- Maintained company compliance with local, state, and federal laws, in addition to established organizational standards.
- Maintained payroll and benefits for employees in various locations and diminished financial discrepancies through expert program management.
- Organized and led staff orientation programs and training to promote collaboration.
- Developed comprehensive onboarding programs to facilitate smooth integration of new employees into the organization.
- Optimized payroll processing procedures for accuracy and timeliness using advanced software solutions.
- Provided expert guidance on labor laws and regulations, mitigating legal risks for the organization.
- Processed employee claims involving performance issues and harassment.
- Reduced time-to-hire metrics by optimizing recruiting processes, utilizing technology, and streamlining candidate screening methods.
- Monitored and handled employee claims involving performance-based and harassment incidents.
- Enhanced employee retention by implementing effective talent management strategies and fostering a positive work environment.
- Championed employee wellness initiatives to improve job satisfaction and reduce absenteeism.
- Used technologically relevant digital systems to manage payroll and benefits programs.
- Evaluated employee onboarding programs and presented strategic improvement recommendations to upper management.
- Enhanced employee retention by developing and implementing comprehensive onboarding programs.
- Facilitated conflict resolution sessions, fostering positive work environment and maintaining high levels of staff morale.
- Conducted comprehensive HR audits to ensure compliance with labor laws and regulations, mitigating risk of legal issues.
- Led HR team in supporting company expansion efforts, ensuring seamless integration of new employees and preserving company culture.
- Reduced employee turnover by analyzing exit interview data and implementing targeted retention strategies.
- Led negotiations for employee benefits packages, securing cost-effective solutions while maintaining high-quality offerings.
- Conducted salary and market benchmarking analyses to ensure competitive compensation and attract top talent.
- Increased employee satisfaction and engagement through creation and execution of targeted wellness and recognition programs.
- Developed comprehensive process for new hires and reviewed new hire productivity, optimizing onboarding effectiveness.
- Facilitated successful policy implementation and enforcement to maintain legal and operational compliance.
- Discovered and resolved complex employee issues that affected management and business decisions.
- Instructed senior leaders on appropriate employee corrective steps.
- Maintained current knowledge of industry regulations and legislation to amend policies and promote compliance.
- Fostered positive work environment through comprehensive employee relations program.
Education
SHRM Certified Professional (CP)
SHRM
Jacksonville, FL01-2020
PHR
HRCI
Jacksonville07-2011
Master of Arts - Educational Leadership And Management
University of Phoenix
Tempe, AZ05-2006
Bachelor of Arts - Education
University of North Florida
Jacksonville, FL05-2004
Skills
- HR policies and procedures
- Employee relations
- Microsoft office proficiency
- Training and mentoring
- Payroll administration
- Onboarding and orientation
- Employee onboarding
- Employee retention
- Training development
- Payroll coordination
- Background checks
- Employee handbook development
- New employee orientation
- Exit interviews
- Benefits administration
- Onboarding programs
Certification
- SHRM - Society for Human Resource Management certification
- SHRM-CP - SHRM Certified Professional
- Certified Plan Sponsor Professional, PSCA - January 2022
- PHR - HRCI
Timeline
Human Resources Manager
Stillwater Insurance Group
07.2011 - 10.2024
SHRM Certified Professional (CP)
SHRM
PHR
HRCI
Master of Arts - Educational Leadership And Management
University of Phoenix
Bachelor of Arts - Education
University of North Florida
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