Karena Yang
Albemarle,NC
Summary
Driven and compassionate Certified Nursing Assistant II skilled in patient care, critical thinking, teamwork, and effective communication. Committed to enhancing patient comfort and dignity through attentive support and timely monitoring of vital signs.
Overview
9
9
years of professional experience
Work History
Certified Nursing Assistant II/Telemetry Monitor Technician
Atrium Health Stanly
Albemarle, NC
08.2021 - Current
- Assisted patients with daily living activities, ensuring comfort and dignity.
- Monitored vital signs and reported changes to nursing staff promptly.
- Maintained accurate patient records, enhancing care continuity and communication.
- Trained new staff on patient care protocols and safety procedures.
- Provided emotional support to patients and families during challenging times.
- Provided high-quality personal care services such as bathing, grooming, dressing, and feeding to ensure patient dignity.
- Assisted patients with daily living activities for enhanced comfort and wellbeing.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Improved patient care quality by monitoring and recording vital signs, fluid intake, and output.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Conducted regular rounds to monitor patients'' physical and mental status throughout shifts.
- Performed accurate documentation of patient information according to established protocols for record-keeping purposes.
- Assisted nurses with wound care procedures ensuring proper healing processes took place.
- Performed duties as outlined in the scope of Nurse Aide II (per applicable state Board of Nursing Nurse Aide II Task List)
- Performed technical task with appropriate training such as administering a 12 lead Electrocardiogram test and routine venipuncture.
- Monitor and Observe continuous telemetry monitoring
- Ensures continuous telemetry monitoring is established and documentation os maintained.
- Ensures monitoring equipment is functioning correctly.
- Ensures dysrhythmia or rhythm changes are communicated timely or immediately.
- Maintained knowledge and skills related to dysrhythmia monitoring.
Patient Care Technician
Trinity Place Nursing Home
Albemarle, NC
10.2020 - 08.2021
- Assisted patients with scheduling visitor appointments and managing inquiries to enhance service efficiency.
- Collaborated with healthcare teams to streamline patient flow and improve overall satisfaction.
- Monitored patient feedback to identify areas for service enhancement and quality improvement initiatives.
- Analyzed workflow processes, recommending adjustments that improved operational effectiveness and reduced wait times.
- Optimized visitor appointment schedules for maximum efficiency while still meeting the needs of individual patients and their preferences.
- Enhanced clinic efficiency by scheduling appointments, managing patient flow, and maintaining accurate medical records with patient visitor time.
- Enhanced overall patient experience with compassionate assistance during difficult or emotional situations while remaining mindful of professional boundaries.
- Assisted in the reduction of wait times by efficiently managing patient vistor check-ins and checkouts.
Cashier
Food Lion
Albemarle, NC
10.2019 - 10.2020
- Resolved customer concerns promptly, reinforcing positive store reputation.
- Trained new cashiers in operational procedures and customer service standards.
- Greeted customers entering store and responded promptly to customer needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Helped customers complete purchases, locate items, and join reward programs.
- Restocked and organized merchandise in front lanes..
- Mentored new employees on cashier duties and best practices, improving overall staff performance.
- Adapted quickly to new technologies implemented at POS systems, ensuring seamless transition periods for both staff and customers.
- Provided backup support for other departments when needed, showcasing versatility within the retail environment.
- Ensured accuracy in financial transactions, reconciled cash with receipts daily.
Cashier
Pennys Pizza & Hot Subs
Albemarle, NC
08.2017 - 09.2019
- Processed customer transactions efficiently using point-of-sale systems.
- Maintained accurate cash drawer balances during shifts.
- Collaborated with team members to ensure timely restocking.
- Collaborated with kitchen team to streamline meal service during peak hours.
- Managed inventory levels, reducing waste through efficient ingredient usage.
- Participated in regular kitchen clean-ups, ensuring adherence to sanitation standards.
- Implemented quality control measures to maintain consistency in food presentation.
- Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
- Maintained a clean and sanitary workspace, ensuring compliance with health and safety regulations.
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
- Managed time by organizing and prioritizing kitchen duties to prepare and serve food quickly.
Education
Associate of Science -
Stanly Community College
Albemarle, NC05-2022
High School Diploma -
Albemarle High School
Albemarle, NC06-2019
Skills
- Critical Thinking
- Patient care
- HIPAA compliance
- Reliable team player
- Compassionate
- Basic life support
- Adaptable
- Time Management
- Problem solving
- Good Communication Skills
- Patience
- Teamwork
Languages
Hmong
Native or Bilingual
Spanish
Limited Working
Timeline
Certified Nursing Assistant II/Telemetry Monitor Technician
Atrium Health Stanly
08.2021 - Current
Patient Care Technician
Trinity Place Nursing Home
10.2020 - 08.2021
Cashier
Food Lion
10.2019 - 10.2020
Cashier
Pennys Pizza & Hot Subs
08.2017 - 09.2019
Associate of Science -
Stanly Community College
High School Diploma -
Albemarle High School