Overview
Work History
Education
Skills
Timeline
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Karen Fitchett

Newport News,VA

Overview

50
50
years of professional experience

Work History

Catering Assistant

JAS Caterers
03.2008 - Current
  • Provided friendly, courteous service to create memorable moments for guests.
  • Cleaned and organized kitchen stations to promote team efficiency.
  • Collaborated with team members to execute seamless catering events for clients.
  • Coordinated closely with other staff members during events for smooth service delivery.
  • Helped chefs prepare and present food to event guests with strong attention to detail and presentation expertise.
  • Maintained strict adherence to food safety guidelines, preventing any potential health risks or violations.
  • Offered excellent customer service, addressing client concerns promptly and professionally.
  • Maintained flexible work schedule to meet event needs.
  • Maintained professional demeanor under pressure during high-stress situations, contributing to overall success of catered events.
  • Delivered catered food and supplies to facility for on-time set-up.
  • Enhanced customer satisfaction by providing exceptional catering services at various events.
  • Created visually appealing buffet displays that attracted positive attention from event attendees.
  • Supervised and trained junior catering staff to carry out correct tasks and apply best practices.
  • Assisted in the preparation and presentation of food, ensuring high-quality standards were maintained.
  • Demonstrated adaptability when adjusting plans according to last-minute changes or requests from clients.
  • Set up and broke down event spaces efficiently, ensuring timely completion of tasks while minimizing disruption to guests.
  • Supported efficient kitchen operations by maintaining a clean and organized workspace.

Central Office Technician

Verizon
07.1974 - Current
  • Optimized network performance by conducting regular maintenance and troubleshooting on central office equipment.
  • Provided consistent service by performing routine maintenance and repairs on circuits, cables and equipment.
  • Increased efficiency of diagnostic procedures through the implementation of advanced testing methodologies and tools.
  • Stayed up-to-date with the latest industry trends and technologies to provide informed recommendations on equipment upgrades and replacements.
  • Collaborated with cross-functional teams to implement network upgrades, improving overall service quality for customers.
  • Reduced downtime by quickly identifying and resolving technical issues in a timely manner.
  • Effectively communicated progress updates regarding ongoing maintenance projects with management personnel regularly.
  • Contributed to customer satisfaction by promptly addressing any reported issues related to central office equipment performance.
  • Observed safety protocols and security requirements.
  • Enhanced system reliability with thorough inspections and preventive maintenance of switching, transmission, and power equipment.
  • Played an integral role in the successful completion of large-scale network migration projects, ensuring minimal impact on endusers.
  • Led initiatives aimed at decreasing energy consumption throughout the central office facility, resulting in lower operating costs.
  • Managed inventory levels of spare parts and supplies, reducing unnecessary downtime caused by insufficient resources when needed for repairs or replacements.

Education

McKinley High School
Washington, DC
06.1974

Skills

  • Reliability and punctuality
  • Team Management
  • Chef support
  • Inventory Monitoring

Timeline

Catering Assistant

JAS Caterers
03.2008 - Current

Central Office Technician

Verizon
07.1974 - Current

McKinley High School

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Karen Fitchett