Karen Phillips Boccabella
125 Holiday Lane, Ketchum,ID
Summary
Personable administrative and sales professional dedicated to cultivating positive client, staff, and management connections. Highly-developed communicator with outstanding skills in complex problem-solving and conflict resolution.
Overview
28
28
years of professional experience
Work History
Administrative Personal Assistant
Phillips Family
Orinda, CA
08.2020 - Current
- Organize and maintain home filing systems, including electronic records.
- Develop and implement time-saving procedures for administrative tasks.
- Maintain contact lists of vendors, clients, and other business contacts.
- Oversee household management tasks, including coordinating with service providers, managing schedules, and paying all invoices.
- Manage and oversee eight properties for the owner, including large homes, condominiums, vacant lots, and a commercial building.
- Coordinate with vendors to procure repairs, renovations, and landscaping services.
- Manage all maintenance requests from tenants promptly.
- Ensure that all rent payments are collected on time by following up with delinquent tenants.
- Resolve tenant complaints quickly and effectively, while ensuring customer satisfaction.
- Develop marketing plans to promote vacant units through online listings.
- Answer calls and respond to inquiries from various parties using strong active listening and open-ended questioning skills to resolve problems.
Household Administrative Manager
Boccabella Family
Ketchum, ID
09.2009 - Current
- Develop and implement household budgeting strategies to ensure expenses are managed efficiently.
- Conduct regular maintenance on all household appliances, vehicles, and other equipment.
- Coordinate family activities such as vacations, visits to relatives, and special events.
- Manage outside vendors, including contractors, landscapers, and cleaners.
- Manage family meal preparation and weekly grocery procurement.
- Provide transportation services for family members when needed.
- Arrange appointments with doctors, dentists, tutors, or other service providers as needed.
- Order supplies necessary to maintain a well-stocked pantry and linen closet.
- Create a system of organization for filing essential documents related to household matters.
- Manage scheduling for all appointments, including medical and dental visits.
- Deliver warm companionship with conversation, emotional reassurance, and coordination of mentally stimulating activities.
- Manage household financial accounts.
Senior Recruitment Consultant
SearchWright, Inc.
San Francisco, CA
01.1997 - 08.2009
- Achieved top-billing recruiter status for multiple years at a prominent San Francisco agency.
- High-volume placement of primarily administrative staff at Bay Area investment firms, including Goldman Sachs, Credit Suisse, Bernstein Private Wealth Management, Montgomery Securities, Lehman Brothers, KKR & Co., Barclays Global Investors, and BNY Mellon.
- Developed and implemented recruitment strategies to identify qualified candidates.
- Conducted interviews, reference checks, and background verifications for potential hires.
- Created job postings, sourced resumes, screened applicants, and coordinated interviews.
- Partnered with department heads to understand their needs and find suitable candidates.
- Negotiated salaries and contracts with successful candidates.
- Established strong relationships with key decision makers within client organizations.
- Managed all aspects of the sales process from lead generation to closing deals.
Education
Bachelor of Arts - Journalism, Print
Santa Clara University
Santa Clara, CaliforniaSkills
- Activity and event planning
- Travel coordination
- Budget and expense management
- Effective calendar coordination
- Property management, marketing, and promotion
- Scheduling and calendar management
- Document management
- Conflict resolution
- Multitasking
- Vendor relationships
- Recruitment and hiring
- Strategic business development
- Customer service-oriented
- MS Office, Google Drive, and Dropbox
- Spanish Language Competency
Affiliations
- Sun Valley Community School, Kindergarten Room Parent, 2022-2023, Sun Valley, ID
- Orinda Baseball Association, Merchandise Buyer, Orinda, CA
- Children's Health Guild, Secretary, Lafayette, CA
- St. Perpetua School, Room Parent, Lafayette, CA
- Glorietta Elementary School, Room Parent, Orinda, CA
- Educational Foundation of Orinda, Glorietta Elementary School, Board Representative, Orinda, CA
- Delta Gama Sorority, Zeta Epsilon, Santa Clara, CA
Interests
- Hiking, skiing, and travel
- Relocated for a year of international adventure with my husband and four children to Barcelona, Spain, 2023-2024
Timeline
Administrative Personal Assistant
Phillips Family
08.2020 - Current
Household Administrative Manager
Boccabella Family
09.2009 - Current
Senior Recruitment Consultant
SearchWright, Inc.
01.1997 - 08.2009
Bachelor of Arts - Journalism, Print
Santa Clara University
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