KAREN D HAY
Westerville,OH
Summary
Innovative and resourceful Dental professional with several years of diverse experience.
Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in a fast-paced environment, while maintaining the highest standard of patient care.
Overview
34
34
years of professional experience
1
1
Certification
Work History
BUSINESS MANAGER / Dental Lab Technician
OAKTREE DENTAL LAB
09.2021 - Current
- Negotiated contracts with suppliers and vendors, securing favorable terms for the company while maintaining strong relationships.
- Oversaw and improved deliveries through proactive coordination of daily operations.
- Reduced turnaround time for dental appliances through effective time management and organization skills.
- Meticulously inspected final products to ensure adherence to quality standards and dentist specifications.
- Able to fabricate the following appliances: Bleaching splints, Athletic mouthguards, Hard/soft bite planes/night guards, surgical guides, trutane retainers and diagnostic wax ups
- Quick turn around denture / partial repair
CDA EFDA
OHIO DENTAL CLINIC
03.2017 - 09.2021
- Placed quality restorations in a fast paced multicultural Medicaid practice
CDA EFDA
ARCHCITY DENTAL { BRUCE C. BALOY DDS INC }
09.1998 - 04.2019
- Assisted in maintaining a clean clinical environment via routine sterilization of equipment, disinfection of surfaces, and proper disposal of hazardous waste materials.
- Participated in ongoing professional development opportunities to stay current on best practices in the field of dentistry..
- Fostered strong relationships with patients through compassionate interactions that addressed individual needs while developing trust in our services.
- Performed advanced chairside duties such as taking impressions, fabricating temporary crowns, and placing sealants with precision and care..
- Maintained strict compliance with infection control protocols, ensuring the health and safety of patients and staff.
- Created dental impressions used for diagnostics, opposing models and study casts to make crowns, bridges, and other dental prosthetics.
- Assisted in chair-side dental procedures by filling cavities and taking impressions.
- Helped dentists restore teeth by applying permanent and temporary fillings and crowns.
- Classically trained DA, proficient in dentrix / labnext software, Schick Digital sensors and itero scanning, as well as Cerec CAD CAM Design with chairside staining /glazing. * Multi-unit PMMA Provisionals
LEAD DENTAL ASSISTANT
DRS O'CONNELL & DOYLE DDS INC
11.1990 - 07.1998
- Managed inventory of dental supplies, minimizing waste while ensuring necessary resources were readily available for all procedures.
- Assisted dentists in various procedures, ensuring accurate treatment delivery and high-quality patient care.
- Mentored junior dental assistants, sharing valuable knowledge to strengthen the overall quality of the teams performance.
- Performed general chair-side duties for general dentistry, endo procedures, and oral surgery.
- Improved practice workflow by efficiently setting up and breaking down dental operatories before and after each procedure.
- Collaborated with other dental professionals to formulate comprehensive treatment plans for complex cases.
- Assisted In-house Prosthodontist & Periodontist with complex surgical procedures , not limited to.., multiple extractions, Large multi-unit treatment plans, Implant placement surgery { Straumann/ Thommen / Biomet 3i & Crown lengthening and gum graphting.
Education
EFDA PROGRAM
OHIOSTATE COLLEGE OF DENTISTRY CONTINUING ED
01.2004
DENTAL LABORATORY TECHNOLOGY
Triton College
River Grove, IL1992
High School Diploma -
DRISCOLL CATHOLIC HIGH SCHOOL
Addison, IL05.1984
GRAPHIC DESIGN AND ILLUSTRATION
D.A.V.E.A DUPAGE AREA VOCATIONAL EDUCATION
Addison, IL05.1984
Certification
*DENTAL ASSISTANT RADIOGRAPHER {#51.009164 }
1998-CURRENT
*CERTIFIED DENTAL ASSISTANT {DANB }
2003
*EFDA CERTIFICATE { # .000438 }
2004
*AMERICAN HEART ASSOCIATION BLS CPR & AED
CERTIFICATION
*BLOODBORNE PATHOGEN CERTIFICATE
Timeline
BUSINESS MANAGER / Dental Lab Technician
OAKTREE DENTAL LAB
09.2021 - Current
CDA EFDA
OHIO DENTAL CLINIC
03.2017 - 09.2021
CDA EFDA
ARCHCITY DENTAL { BRUCE C. BALOY DDS INC }
09.1998 - 04.2019
LEAD DENTAL ASSISTANT
DRS O'CONNELL & DOYLE DDS INC
11.1990 - 07.1998
EFDA PROGRAM
OHIOSTATE COLLEGE OF DENTISTRY CONTINUING ED
DENTAL LABORATORY TECHNOLOGY
Triton College
High School Diploma -
DRISCOLL CATHOLIC HIGH SCHOOL
GRAPHIC DESIGN AND ILLUSTRATION
D.A.V.E.A DUPAGE AREA VOCATIONAL EDUCATION
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