Karenda Harris

· Be an advocate for those supported. Assist them with being comfortable with finding their own voice and applying the skills learned to express themselves.

· Ensure that an individual’s privacy and confidentiality is kept at all times

· Accepting all phone calls from providers, Managed Care Organizations, hospital team members, family members, residential providers

· Sending and receiving all emails from providers, staff members, community stakeholders, managed care organizations, and treatment team members in a timely manner

· Completing all tasks in a timely manner

· Manage all building maintenance needs. Contacting landlord when repairs are needed. To ensure the trades are aware of what jobs need to be completed or fixed in a timely manner to make the facility Safe for all.

· Ensure that the facility is ready for all inspections including sanitation (health inspection, fire inspection, and Fats Oils and Grease which is regulated by the county I work in presently, to ensure that the city water stays free and clear of any waste entering he city water system.

· Completing fire and disaster drills live and on paper monthly. Document all drills on the appropriate forms. Provide a scenario for each drill to encourage consumers to recall ability.

· Maintain finances-keep track of facility spending or program spending turn in all receipts, balance all expenses not including facility bills, and invoices to the appropriate person in a timely manner. Follow a set company budget to ensure that all facility and consumer needs are met. Update the necessary team members of any budgetary needs outside of set budget.

· Maintain a professional relationship with Managed Care Organizations, providers, hospital team members, residential services providers, doctor offices, and other mental health providers.

· Effectively communicate to members, family members/legal representative approved by the state, staff, coworkers, supervisors, community stakeholders, management team, and all other providers

· Be an active listener.

· Assist with problem solving.

· Motivate others to be the best they can be.

· Follow all policies and procedures of the company and develop a structured program which encourages growth in one another.

· Maintain company vehicle maintenance.

· Develop personal outcome measures, DLA 20’s, Person Centered Plan, Crisis Plan, Safety Plan, Suicidal Risk Assessment, Community Based Criteria,

· Schedule members yearly Comprehensive Clinical Assessment or an update if needed, complete yearly documentation for all members.

· Inspire people first language at all times

· Encourage members to actively participate in their mental health treatments.

· Encourage members to set goals, assist members with ways to accomplish goals set.

· Inform treatment team of any changes within a member needs for treatment

· Assist members with developing a monthly calendar of all activities and meals.

· Provide support, guidance, assistance, for all prevocational units including kitchen, maintenance, clerical, and snack bar.

· Complete all necessary documentation to stay in compliance.

· Stay up to date with all training requirements per company guidelines or state guidelines.

· Develop group topics for members to promote inspiration and motivation.

· Obtain all insurance information and provide the necessary team member to verify insurance.

· Keep track of all documentation for each member necessary to input into their electronic medical record.

· Keep electronic medical record up to date with members information as it comes in

· Staff with clinical coordinator any members treatment needs to ensure They stay on the road to recovery.

· Role play conversations for others to feel confident when speaking with someone about their mental health treatment needs.

· Keeping all members up to date when there are changes made within their mental health treatment services.

· Establish services for each member.

· Assist consumers with accomplishing goals set.

· Actively participate in one's treatment needs.

· Link with community resources.

· Actively listen.

· Answer and accept all phone calls pertaining to treatment services.

· Coordinated needs.

· Follow all company guidelines set.

· Complete documentation necessary to capture the days events.

· Assist members with recognizing what triggers their mental health symptoms and how to apply learned coping skills.

· Provide the potential consumer with necessary information about all services provided by the company and scheduling an intake appointment with a Comprehensive Clinical Assessment.

· Interview potential consumers to assess their needs for further mental health treatment.

· Complete and document assessment for the clinician to make a better determination on what services will best benefit the individual.

· Complete all paperwork necessary in a timely manner.

· Be able to answer any questions asked of the potential consumer, family members/legal representative, provider, local managing entity, hospital treatment team, community stakeholders, staff, and clinician.

· Actively listen to the individual to assist them with knowing that you will be able to find the necessary help or treatment needed.

· Be open minded to individuals’ life situations, environmental factors, mental health symptoms present.

· Provide education and support on what is next for treatment services.

· Ensure that an individual’s privacy and confidentiality is kept at all times.

· Be an advocate for those supported. Assist the supported individual and or family member with being comfortable finding their own voice and applying the skills learned to express their thoughts and concerns.

· Assist potential consumers with recognizing what triggers their mental health symptoms and how to apply learned coping skills.

· Ensure that an individual’s privacy and confidentiality is kept at all times.

· Be an advocate for those supported. Assist the supported individual and or family member with being comfortable finding their own voice and applying the skills learned to express their thoughts and concerns.

· Assist consumers with accomplishing the goals set in their person-centered plan.

· Assist consumers with any community needs by providing community resources needed.

· Assist consumers with recognizing what triggers their mental health symptoms and how to apply learned coping skills.

· Attend all treatment team meeting.

· Educate consumer on their mental health diagnosis and assist them with finding the information needed to process the diagnosis/

· Assist consumers with going out in the community and meeting their day to day needs to include paying of bills, grocery shopping, setting and following a budget, setting a weekly schedule, making doctor appointments and setting up necessary transportation.