Proven Administrator with a track record of enhancing client satisfaction and streamlining operations at C and D Welders. Excelled in data organization and customer relations, significantly improving project coordination and efficiency. Adept at leveraging Microsoft Office Suite and critical thinking skills to solve complex problems and support team dynamics.
Process and maintain all necessary paperwork including work hours/time, project trackers and logs, Input project details into the system, generate reports on project progress and/or issues to Project Manager. Coordinate with field employees, provide necessary documentation, and address any administrative issues they may encounter.
Process and maintain all necessary paperwork including work orders, permits, invoices, purchase orders, and customer contacts.Maintaining daily operations, and trackers. Maintain client relationships by providing timely updates on project status, addressing concerns, and ensuring customer satisfaction. Answer customer calls and emails, address inquiries regarding service requests, and provide updates on project status. Set job numbers for new projects. Input project details into the system, generate reports on project progress, billing, and technician performance.Set employees hours and schedules for the week, schedule meetings and interviews.
Coordinate and schedule electrical projects by assigning a Quote and/or Estimate for the project. Assigning Employees to complete the work. Processing paper work and maintaining the records of clients separated. Maintain client relationships by providing timely updates on project status, addressing concerns, and ensuring customer satisfaction. Schedule meetings and interviews with new team members. Update the hours and schedules for employees.