Summary
Overview
Work History
Education
Skills
Languages
Timeline
AdministrativeAssistant

Karen Daniela Cabrera Meraz

Clinton,NC

Summary

Proven Administrator with a track record of enhancing client satisfaction and streamlining operations at C and D Welders. Excelled in data organization and customer relations, significantly improving project coordination and efficiency. Adept at leveraging Microsoft Office Suite and critical thinking skills to solve complex problems and support team dynamics.

Overview

3
3
years of professional experience

Work History

Administrative Assistant

Roberts Company
04.2024 - Current

Process and maintain all necessary paperwork including work hours/time, project trackers and logs, Input project details into the system, generate reports on project progress and/or issues to Project Manager. Coordinate with field employees, provide necessary documentation, and address any administrative issues they may encounter.

Administrator

C and D Welders
12.2023 - 03.2024

Process and maintain all necessary paperwork including work orders, permits, invoices, purchase orders, and customer contacts.Maintaining daily operations, and trackers. Maintain client relationships by providing timely updates on project status, addressing concerns, and ensuring customer satisfaction. Answer customer calls and emails, address inquiries regarding service requests, and provide updates on project status. Set job numbers for new projects. Input project details into the system, generate reports on project progress, billing, and technician performance.Set employees hours and schedules for the week, schedule meetings and interviews.

Administrator

Latin Electric
11.2021 - 10.2023

Coordinate and schedule electrical projects by assigning a Quote and/or Estimate for the project. Assigning Employees to complete the work. Processing paper work and maintaining the records of clients separated. Maintain client relationships by providing timely updates on project status, addressing concerns, and ensuring customer satisfaction. Schedule meetings and interviews with new team members. Update the hours and schedules for employees.

Education

High School Diploma -

Union High School
Rose Hill, NC
06.2022

Skills

  • Customer service
  • Data entry
  • Computer skills
  • Office administration
  • Administrative support
  • Microsoft Word
  • Time management
  • Microsoft Excel
  • File organization
  • Microsoft outlook
  • Customer and client relations
  • Computer proficiency
  • Filing
  • Customer relations
  • Critical thinking
  • Strong problem solver
  • Scheduling
  • Documentation and recordkeeping
  • Microsoft Office Suite
  • Office management
  • Scheduling and calendar management
  • Dedicated team player
  • Excel spreadsheets
  • Recordkeeping
  • Data organization
  • Filing and data archiving
  • Documentation and reporting
  • Document management
  • Spreadsheets
  • Coordination

Languages

Spanish
Native or Bilingual

Timeline

Administrative Assistant

Roberts Company
04.2024 - Current

Administrator

C and D Welders
12.2023 - 03.2024

Administrator

Latin Electric
11.2021 - 10.2023

High School Diploma -

Union High School
Karen Daniela Cabrera Meraz