Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Karen E Moarles

Dallas,TX

Summary

Welcoming Customer Service Cashier adept at greeting customers, counting money, collecting payments and handling customer complaints. Committed to ensuring each customer receives outstanding service by providing friendly and helpful support. Areas of expertise include cash handling and problem solving.

Trustworthy and dedicated Manager with 3 years of experience serving customers and operating register. Talented at correctly taking order information and serving to customers quickly. Cheerful when assisting customers with requests and meeting special needs.

Overview

13
13
years of professional experience

Work History

Customer Service Cashier/General Manager

Casanova Sport Bar
08.2022 - 07.2024
  • Maintained a clean and organized workspace, promoting a welcoming environment for customers.
  • Handled high-pressure situations calmly, maintaining composure during busy periods or difficult interactions.
  • Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
  • Processed customer orders and accurately handled payment transactions.

Community Habilitation Specialist

Aim Services Inc
07.2016 - 06.2018

Provided mentoring/ teaching services ro individuals with developmental disabilities to help them achieve personal outcomes and growth.

  • Improved community integration for individuals with disabilities through participation in social activities and events.
  • Participated in ongoing professional development training workshops focusing on topics such as person-centered planning, positive behavior support, and trauma-informed care.
  • Documented client achievements thoroughly, maintaining accurate records for review during case conferences and annual evaluations.

Special Education Teacher Assistant

SDTC The Center for Discovery
07.2011 - 07.2015
  • Monitored student progress and adjusted instruction accordingly to maximize academic achievement.
  • Maintained detailed records of student progress, attendance, behaviors, and IEP goals for effective communication with all stakeholders involved in the educational process.
  • Improved student behavior and engagement in the classroom through consistent enforcement of rules and positive reinforcement strategies.
  • Utilized assistive technology tools to help students access curriculum materials more effectively.
  • Helped classroom teachers achieve instructional objectives.

Education

No Degree - Liberal Arts And Humanities

Nassau Community College
Garden City, NY

High School Diploma -

Fallsburg Central High School
Fallsburg, NY
06.2009

Skills

  • Customer Service
  • Customer Satisfaction
  • Reliability and punctuality
  • Patience and composure
  • Cash Handling
  • Customer Complaint Resolution
  • Guest Services
  • Cash Management
  • Product Knowledge
  • Customer Focus
  • Customer Relationship Management (CRM)
  • Product Merchandising
  • Drawer management
  • Account Management
  • Financial shortage analysis
  • Problem-Solving
  • Active Listening
  • Creative Thinking
  • Basic Mathematics
  • Employee Training

Languages

Spanish
Native or Bilingual

Timeline

Customer Service Cashier/General Manager

Casanova Sport Bar
08.2022 - 07.2024

Community Habilitation Specialist

Aim Services Inc
07.2016 - 06.2018

Special Education Teacher Assistant

SDTC The Center for Discovery
07.2011 - 07.2015

No Degree - Liberal Arts And Humanities

Nassau Community College

High School Diploma -

Fallsburg Central High School
Karen E Moarles