Summary
Overview
Work History
Education
Skills
Volunteer Experience
Certification
Timeline
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Karen Itzamar Guerrero

Arlington,TX

Summary

Committed and hardworking individual with experience in both processing transactions and assisting customers. Dedicated to resolving issues when they come up and always willingly answering customer questions to provide the best possible service to them. Trustworthy and always up for doing more than my fair share amount of work if extra shifts need to be covered. Flexible with my schedule and open to work any hours.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Cashier

J&J's Market
06.2024 - 08.2024
  • During my time in this gas station, I was in charge of helping customers and worked as one of the main cashiers of the location
  • When needed I would fill in as the cook if our main cook called out and would often cover these shifts instead of working at the register,
  • I was also in charge of closing shifts from time to time and would be in charge of cleaning up after every shift.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Restocked and organized merchandise in front lanes.
  • Handled multiple payment methods securely, minimizing discrepancies and potential losses.
  • Greeted customers entering store and responded promptly to customer needs.
  • Worked flexible schedule and extra shifts to meet business needs.

Waitress

Don Cuco's Taqueria
01.2022 - 05.2022
  • Worked part time at Don Cuco's Taqueria food truck during my college freshman Spring Semester
  • Worked as a waitress during my time there and was in charge of taking care of orders
  • Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
  • Remained calm and poised when dealing with difficult customers or during busy shifts.
  • Used cash registers and credit card machines to cash out customers.
  • Collaborated with team members to consistently provide efficient service during peak hours.
  • Managed cash transactions accurately, ensuring proper change was provided to customers as needed.
  • Built rapport with regular customers through friendly interactions and attentiveness to their preferences.

Shadow

01.2019 - 01.2020
  • Shadowed at nursing home for roughly 36 hrs total over a span of my senior year in high school in order to apply for my CNA license exam
  • Got to work one of one with residents and build up communication skills as well as practice organizational skills while tending to them
  • Excellent communication skills, both verbal and written.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Passionate about learning and committed to continual improvement.

Education

Current student -

University of Texas At Arlington
10.2024

High school -

Burnet High school
05.2021

Skills

  • Fluent in Spanish and English
  • Conflict Resolution
  • Organized
  • Empathetic
  • Punctual
  • Active listener
  • Adaptability
  • Multitasking
  • Overall good work ethic
  • Cash Handling
  • Cleaning and sanitizing
  • Reliability and punctuality

Volunteer Experience

  • Thirty six hours of community service through the National Honors Society, 2018-2020
  • Dells children toy drive and food drive work through HOSA, 2019-2021

Certification

  • Certified Pharmacy Technician (CPhT) - Pharmacy Technician Certification Board (PTCB).

Timeline

Cashier

J&J's Market
06.2024 - 08.2024

Waitress

Don Cuco's Taqueria
01.2022 - 05.2022

Shadow

01.2019 - 01.2020

High school -

Burnet High school

Current student -

University of Texas At Arlington

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Karen Itzamar Guerrero