Summary
Overview
Work History
Education
Skills
Timeline
Generic

Karen J. Gordon

Boulder City

Summary

Dynamic director oversees every facet of operations with strong project management and decision-making skills. Skilled at coordinating personnel resources to complete work under tight deadlines. Strategic-thinking and mission driven individual. Offering engaging and pleasant personality with expertise improving customer relationships. Collaborative leader with dedication to partnering with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings.

Overview

42
42
years of professional experience

Work History

Administrative and Grants Director

UNLV School of Medicine
03.2022 - Current
  • Enhanced team collaboration through regular communication, goal setting, and performance evaluations.
  • Cultivated a positive work environment that fostered employee engagement, increased retention rates, and boosted overall team morale.
  • Recruited, hired, and trained initial personnel, working to establish key internal functions and outline scope of positions for organizational growth.
  • Managed purchasing, marketing and operations efficiently.
  • Led cross-functional teams, staying on top of challenging schedules with multiple competing timelines.

Director, Administrative Services

UNLV Medicine
10.2017 - 02.2022
  • Worked closely with organizational leadership and directors to strategically affect operational direction.
  • Analyzed business needs while soliciting customer feedback for process improvements.
  • Collaborated with management and fellow supervisors to organize operations and achieve demanding schedule targets.
  • Tasked to solidify workflow processes, strengthening client relationships and improving communications supporting client advocacy.

Business Development Manager

Diocese Of Las Vegas
07.2014 - 09.2017
  • Established relationships with key decision-makers within parish and school to promote growth and retention.
  • Negotiated and closed long-term agreements with vendors to improve cost savings and operations.
  • Reached out to potential customers via telephone, email and in-person inquiries.
  • Secured almost $500K in school choice scholarships

Physician Relations/Marketing

University Medical Center
01.1995 - 01.2014
  • Market medical services to providers in the health care community and develop strategies with physicians to increase admissions Develop, plan, and organize special events to promote medical center programs Identify and coordinate resolution of problems to improve physician utilization of facility Inform and update physicians on changes occurring within UMC and the managed care market, and its impact on their practice patterns Coordinate media relations activities, secure appropriate spokespersons for various media contacts, speakers' bureau and community lecture series
  • Conceptualize and institute health awareness campaigns citywide via our UMC QuickCare/Primary Care network
  • Establish community partnerships and alliances by collaborating with other agencies to educate the general public on issues concerning disease prevention and various health & wellness topics
  • Identify and explore opportunities to increase revenue thru new product or service lines within the organization

Practice Administrator/Consultant

Southern Nevada Foot & Ankle Ctr
01.1991 - 01.1995
  • Established and designed a podiatric medical practice, developed three practice sites Hired, trained and managed staff for all office duties; instituted an automated medical billing system Managed all financial and marketing aspects of the medical practice Implemented a billing system conversion for a pediatric practice

Director of Administrative Services

Roxborough Memorial Hospital
01.1987 - 01.1991
  • Administered hospital-based group practices and home care companies Developed and built a cohesive group of hospital-based medical practices Directed and reviewed all office functions and joint venture reports for the respiratory home care corporation Acted as a liaison among physicians, hospital and subsidiaries

Practice Management Consultant/Senior Accountant

Roxborough Memorial Hospital
01.1985 - 01.1987
  • Reviewed all accounting functions for 3 corporations 2 Maintained open lines of communication for physician offices and hospital administration 3 Established an automated accounting system for respiratory therapy/DME corporation Collected rents from physician/tenants in the hospital medical office building

Accountant

Lease Financing Corporation
01.1983 - 01.1985
  • Prepared monthly journal entries Maintained general ledger through trial balance and closing Compiled schedules for Statement Of Changes In Financial Position, quarterly financial statements, and annual bank meeting reports

Education

Master of Business Administration - Finance/Hospital Administration

St. Joseph's University
Philadelphia, PA

Bachelor of Science - Accounting

St. Joseph's University
Philadelphia, PA

Certificate - Public Relations(Crisis Communication, Special Event Planning, Public Relations Writing -

UNLV
Las Vegas, NV

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Community College Of Southern Nevada

Madison Institute -

University of Wisconsin - Madison
Madison, WI
2014

St. Francis of Assisi Catholic Church
2008

University Medical Center
2005

Junior League of Las Vegas
2003

Coalition (MCHC) -

Maternal Child Health Coalition
1999

UNLV
Denver, Co.
1994

Skills

  • Financial and operational analysis
  • Complex Problem-Solving
  • Operational program management
  • Client Relationships
  • Resource allocation oversight
  • Project management
  • Collaborative networking abilities
  • Strategic planning
  • Verbal and written communication
  • Decision-making

Timeline

Administrative and Grants Director

UNLV School of Medicine
03.2022 - Current

Director, Administrative Services

UNLV Medicine
10.2017 - 02.2022

Business Development Manager

Diocese Of Las Vegas
07.2014 - 09.2017

Physician Relations/Marketing

University Medical Center
01.1995 - 01.2014

Practice Administrator/Consultant

Southern Nevada Foot & Ankle Ctr
01.1991 - 01.1995

Director of Administrative Services

Roxborough Memorial Hospital
01.1987 - 01.1991

Practice Management Consultant/Senior Accountant

Roxborough Memorial Hospital
01.1985 - 01.1987

Accountant

Lease Financing Corporation
01.1983 - 01.1985

Bachelor of Science - Accounting

St. Joseph's University

Certificate - Public Relations(Crisis Communication, Special Event Planning, Public Relations Writing -

UNLV

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Community College Of Southern Nevada

Madison Institute -

University of Wisconsin - Madison

St. Francis of Assisi Catholic Church

University Medical Center

Junior League of Las Vegas

Coalition (MCHC) -

Maternal Child Health Coalition

UNLV

Master of Business Administration - Finance/Hospital Administration

St. Joseph's University