Summary
Overview
Work History
Education
Skills
Timeline
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Karen Krystel Martinez Valdovinos

Karen Krystel Martinez Valdovinos

Mattawa,WA

Summary

Dynamic professional with a strong background in customer service and teamwork, honed at Walmart Mexico. Proven ability to resolve customer complaints and train new staff, ensuring operational excellence. Skilled in cleaning and sanitizing, while maintaining a positive and respectful demeanor. Adaptable and reliable, committed to delivering high-quality service in diverse environments.

Overview

15
15
years of professional experience

Work History

Labor General

Allen Orchards
Mattawa, WA
07.2022 - 11.2024
  • The tasks assigned by the supervisor are carried out, depending on the season and the ripening of the crop. For example, before harvesting apples, they are pruned, then cut into flower heads, and then into fruit. Branches are tied to prevent breakage, and the area is cleaned and prepared for picking, as is the case with cherry trees.
  • Worked long hours outdoors in all types of weather conditions.
  • Assisted in planting, cultivating, and weeding crops as needed.
  • Harvested fruits by hand.
  • Completed day-to-day duties accurately and efficiently.
  • Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.

Cashier and Customer Service

Walmart Mexico
Zamora , Mich, Mexico
03.2011 - 09.2015
  • Welcomed customers, offering assistance to help find store items.
  • Collected payments and provided accurate change.
  • Trained and mentored new cashiers to maximize performance with skilled, efficient and knowledgeable team members.
  • Answered customers' questions and provided information on store procedures or policies.
  • Accepted cash and credit card payments, issued receipts and provided change.
  • Resolved customer complaints professionally in accordance with company policy.
  • Learned roles of other departments to provide coverage and keep store operational.
  • Maintained clean and orderly checkout areas by sanitizing register belts, emptying trash cans and organizing candy racks.
  • Scanned items and checked pricing on cash register for accuracy.
  • Delivered high level of customer service to patrons using active listening and engagement skills.
  • Processed returns and exchanges of merchandise in accordance with store policies.

Childcare Volunteer

Unidad Chamizal
Zamora , Mich, Mexico
01.2010 - 07.2012

Education

High School Diploma -

CONALEP ZAMORA
Mexico
07-2013

Skills

  • Customer service
  • Team collaboration
  • Supervisory skills
  • Adaptable learning
  • Cleaning and sanitizing
  • Punctual and reliable
  • Arts and crafts
  • Customer service aptitude
  • Kind, organized, obedient, tolerant, respectful

Timeline

Labor General

Allen Orchards
07.2022 - 11.2024

Cashier and Customer Service

Walmart Mexico
03.2011 - 09.2015

Childcare Volunteer

Unidad Chamizal
01.2010 - 07.2012

High School Diploma -

CONALEP ZAMORA

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Karen Krystel Martinez Valdovinos