Summary
Overview
Work History
Education
Skills
Timeline
Generic

Karen L Hockaday

Wendell,NC

Summary

Dynamic Sales Associate at Carpenter Brothers Auto Sales with a proven track record in client support and analytical problem-solving. Enhanced sales strategies through market research and optimized inventory management. Mentored junior associates, fostering teamwork and collaboration, resulting in improved team performance and customer satisfaction.

Overview

28
28
years of professional experience

Work History

Notary Public Assistant

Sign Here Notary
08.2019 - Current
  • Facilitated document preparation and review for notarization, ensuring compliance with legal requirements.
  • Assisted clients in understanding notarial processes, enhancing customer satisfaction and trust.
  • Managed appointment scheduling, optimizing workflow and reducing client wait times.
  • Maintained accurate records of notarized documents, supporting organizational efficiency and accountability.
  • Implemented process improvements for document handling, increasing accuracy and reducing errors in notarization tasks.
  • Collaborated with legal professionals to provide precise information on notary regulations, enhancing service reliability.
  • Contributed to a welcoming environment for clients by maintaining a clean, organized workspace at all times.
  • Assisted with the preparation and organization of legal documents, increasing office efficiency and reducing errors.

Sales Representative

We Buy Any Car
10.2009 - 07.2019
  • Generated leads through effective communication and relationship-building strategies with prospective clients.
  • Conducted product demonstrations to showcase features and benefits, enhancing customer understanding and engagement.
  • Implemented sales strategies that increased market penetration across targeted demographics and regions.
  • Collaborated with marketing team to develop promotional campaigns, driving brand awareness and sales growth.
  • Analyzed customer feedback to identify trends and improve service offerings, resulting in enhanced client satisfaction.
  • Developed comprehensive sales reports to track progress against goals, facilitating data-driven decision-making processes.
  • Increased sales revenue by identifying and targeting high-potential accounts.
  • Consistently met or exceeded quotas by implementing strategic sales plans and effective time management.

Sales Associate

Carpenter Brothers Auto Sales
02.1998 - 09.2009
  • Developed product knowledge to effectively assist customers in making informed purchasing decisions.
  • Conducted market research to identify customer needs and enhance sales strategies.
  • Collaborated with team members to optimize inventory management and streamline restocking processes.
  • Provided training and mentorship to junior associates, fostering a collaborative team environment.

Education

High School Diploma -

East Wake High
Knightdale, NC
06-1993

Skills

  • Client support
  • Collaborative teamwork
  • Effective time management
  • Analytical problem-solving

Timeline

Notary Public Assistant

Sign Here Notary
08.2019 - Current

Sales Representative

We Buy Any Car
10.2009 - 07.2019

Sales Associate

Carpenter Brothers Auto Sales
02.1998 - 09.2009

High School Diploma -

East Wake High

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