Karen L Wurst
Pittsburgh,PA
Summary
I would like to utilize my current computer and data entry experience and skills to assist a company with potential growth and expansion. Professional Secretary with over 17 years of experience managing daily administrative support tasks and operations in various types of industry. Well-organized, quick learner committed to delivering high-quality results. Adaptable and versatile worker providing excellent customer service within dynamic environments.
Overview
36
36
years of professional experience
Work History
Owner/Treasurer/Secretary
RETIRED, Listen Hear Home Entertainment and Automation
Pittsburgh, PA
08.2016 - 03.2022
- During my time owning this company I was responsible for all Human Resource functions, including payroll and tax filings, Advertising, daily operations, procurement of product, accounts receivable and accounts payable.
Paraprofessional
Northgate Middle/High School District, 528, Avenue
Bellevue, PA
08.2002 - 06.2016
- During my time working for the school district I was responsible for escorting Special Needs students to and from class and monitoring and assisting with classroom direction, attention, re-direction and special requests.
Loan Processor/Receptionist/Secretary
PNC Mortgage
Bethel Park, PA
09.1995 - 08.1999
- During my time working for PNC Mortgage I was responsible for collecting, reviewing, entering and processing mortgage application documentation to the underwriters for approval
- It was my job to make sure the consumer had all appropriate documentation needed and to review that information for accuracy and determine if further documentation was needed for loan approval
- During breaks, I was responsible for answering phones and directing calls, greeting incoming customers and signing for packages
- I was also performing secretarial duties for the Director of the Mortgage department.
Real Estate Agent/Administrative Assistant
Coldwell Banker Real Estate, Three, Coldwell Banker
Pittsburgh, PA
07.1992 - 09.1995
- During my time working for, I was a part time real estate agent and full time Administrative Assistant to all of the Agents in the location as well as the Director of this branch
- I was responsible for accuracy of all sales being collected and processed
- I was in charge of collecting the escrow money and making sure it was properly allocated to the correct account and credited properly to the customer account
- I was responsible for entering all real estate listings into the MLS computer, bulk mailings, distribution of Agent mail, maintaining proper forms and entering each sale into the computers to make sure the Agent was credited properly with the listings and sales
- It was my job to make sure the Agents made their quota each month and to make sure the maintenance of the building was properly addressed.
Executive Secretary/Senior Research Assistant
Federated Investors, Inc, 1001
Pittsburgh, PA
09.1982 - 07.1992
- During my time working for Federated Investors I was and executive secretary to the one of the top 10 executives of the company
- I was responsible for all correspondence, phone calls, appointments and producing a spreadsheet on the number of bankers and trades performed daily
- After being promoted to Senior Research Assistant I was responsible for a 4 person team that would speak daily with bankers performing their trades
- As the calls came in we were charged with executing the purchasing or selling of various traded stocks
- Daily we processed in excess of $50,000,000 in trades
- We had to be accurate and precise
- If we were not, we could cost the company millions in mis executed trades
- Status reports were prepared weekly and data entry accuracy was reviewed each day.
Education
High School Diploma -
Shaler Area High School
Pittsburgh, PA06.1982
Skills
- Research and Analytical Skills
- Confidentiality and Data Protection
- Computers and Technology
- Ease with Computers and Technology
- Multitasking and Time Management
- Document and File Management
- Strong Organizational Skills
- Database and Client Management Systems
- Appointment Coordination
- Multi-Line Telephone Systems
- Office Equipment Operation
- Electronic and Paper Filing
- Transcribing Information
- Running Errands
- Invoice Processing
- Postage Meter
- Executive Calendars
- Call Screening
- Legal Document Preparation
- Business Correspondence
- Client Interfacing
- Payroll Preparation
- Google Docs
- Recording Messages
- Electronic Records Management
- Office Supplies and Inventory
- Meeting Attendance
- Maintenance Requirements
- Payroll Administration
- Security Screening
- Remote Conferencing
- Administrative Updates
- Transcription and Dictation
- Payroll Computation
- Mail Routing and Distribution
- Database Maintenance
- Administrative Procedures
- Phone Call Direction
- Writing and Editing Skills
- Employee Communications
- Reception Duties
- Staff Orientation and Training
- Cash Drawer Management
- Clerical Staff Oversight
- Appointment Organization
Timeline
Owner/Treasurer/Secretary
RETIRED, Listen Hear Home Entertainment and Automation
08.2016 - 03.2022
Paraprofessional
Northgate Middle/High School District, 528, Avenue
08.2002 - 06.2016
Loan Processor/Receptionist/Secretary
PNC Mortgage
09.1995 - 08.1999
Real Estate Agent/Administrative Assistant
Coldwell Banker Real Estate, Three, Coldwell Banker
07.1992 - 09.1995
Executive Secretary/Senior Research Assistant
Federated Investors, Inc, 1001
09.1982 - 07.1992
High School Diploma -
Shaler Area High School
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