Karen Lovette Jenkins
Licensed Funeral Director
Summerfield,NC
Summary
Experienced funeral industry professional prepared to guide families through challenging times with empathy and care. Strong focus on team collaboration and achieving results, ensuring seamless operations and compassionate service. Skilled in grief counseling, logistical coordination, and regulatory compliance. Reliable and adaptable, ready to meet changing needs and provide exceptional support.
Overview
19
19
years of professional experience
Work History
Funeral Celebrant
Consultant: Certified Funeral Celebrant
Summerfield, North Carolina
10.2021 - Current
- Supported families during visitation hours, providing compassionate customer service.
- Prepared necessary documentation for funeral services, ensuring compliance with regulations.
- Collaborated with team members to streamline service processes and enhance efficiency.
- Provided support during memorial services, facilitating smooth operations and guest needs.
- Engaged in ongoing training to improve knowledge of funeral practices and protocols.
- Welcomed families and visitors into facility and guided into appropriate visitation rooms or chapel.
- Prepared facilities for funeral visitations and memorial services, arranging chairs and flower arrangements and setting up sign-in books and memorial cards.
- Carried flowers to hearses or limousines for transportation to churches and places of interment.
- Provided personal assistance, emotional support and personal care to clients.
- Arranged floral tributes and lights around caskets in visitation rooms and chapels.
- Met with over families to plan funerals by discussing service options and needs.
- Improved family satisfaction by providing compassionate and attentive assistance during funeral services.
- Played an instrumental role in organizing military honors ceremonies, paying tribute to fallen service members who dedicated their lives to our country''s protection.
- Demonstrated empathy and professionalism in handling sensitive situations, building strong relationships with clients.
- Contributed to a smooth-flowing visitation experience by efficiently directing guests to appropriate areas within the facility.
- Aided families in making important decisions regarding memorial services, providing knowledgeable advice on available options.
- Increased client trust and confidence by offering personalized support and guidance throughout the funeral planning process.
- Ensured timely and efficient funeral processions by coordinating with clergy, cemetery staff, and other service providers.
- Processed death certificate and other required paperwork.
Licensed Funeral Director
Forbis and Dick Funeral Service
Greensboro, North Carolina
09.2006 - 11.2025
- Coordinated funeral services, ensuring adherence to family wishes and legal requirements.
- Established trust among clients by consistently delivering exceptional service while maintaining sensitivity towards their needs.
- Displayed highest level of professionalism and sensitivity when dealing with grieving family members.
- Managed all aspects of funeral arrangements for smooth and efficient service delivery.
- Arranged funeral/memorial services for grieving families to meet budget and memorialized instructions.
- Liaised between hospitals, physicians, county coroner and members of clergy to coordinate final arrangements.
- Upheld legal compliance with local regulations regarding burials, cremations, and embalming practices.
- Picked up deceased at private homes, hospitals and county morgues.
- Collaborated with clergy members to plan meaningful and respectful memorial services.
- Secured and filed burial permits and made funeral arrangements.
- Customized funeral services to reflect unique lives of deceased, ensuring their legacy was honored and remembered.
- Responded to emergency calls with sensitivity and professionalism, offering immediate support during times of need.
- Orchestrated memorable and personalized memorial services, honoring lives of deceased.
- Built strong relationships with local clergy, cemeteries, and other funeral service providers, facilitating smooth coordination of services.
Education
Bachelor of Arts - Religion And Ethics
Greensboro College
Greensboro, NC05.1999
Skills
- Compassionate communication through empathy
- Planning and executing a grieving family's wishes for final tribute for their loved one
- Obituary writing and publication with attention to detail
- Relationship building with grieving families
- Professional ethics and practice of The Funeral Rule
- Maintaining professional appearance that reflects the standards appropriate to my position
Timeline
Funeral Celebrant
Consultant: Certified Funeral Celebrant
10.2021 - Current
Licensed Funeral Director
Forbis and Dick Funeral Service
09.2006 - 11.2025
Bachelor of Arts - Religion And Ethics
Greensboro College