KAREN MAY CELESTRA
Semmes
Summary
Dynamic professional with a proven track record at A320, excelling in safety compliance and tool management. Adept at planning and teamwork, I effectively maintained an accurate tool database and ensured optimal inventory levels. My strong communication skills and attention to detail drive operational efficiency and enhance production quality.
Overview
16
16
years of professional experience
Work History
Tools Shop Attendant/ FAL Lab Technician
A320
Mobile
06.2024 - Current
- Comply with Airbus's safety process and FOD-free work environment.
- Receive, store, and issue tools used for A320 production.
- Daily inventory of assigned toolboxes for A320 production, stations 42, 41, 40, 37, 35, 20, 23, and 25.
- Inspects tools for wear and tear.
- Uses the TMIP process and andons for reporting a broken tool, RFID maintenance, and lost tools.
- Engrave tools with the designated SAP number and MOB number.
- Chip tools using RFID tags.
- Monitored stock levels to inform management about low inventory items needing replenishment.
- Creates and maintains an accurate tool database.
- Uses OSAAP software to create blue shadow digital layouts for A320 production.
- Gathers, sorts, and produces defined cutouts in foam used for A320 production.
- Daily inventory of calibrated tools for each station for an updated calibration.
- Knowledge of tools used for A320 production.
- Troubleshoots and fixes errors in smart digital toolboxes.
- Operates the SAP application daily.
- Maintained a clean and safe work environment by adhering to all safety protocols.
Birth Certificate Clerk
USA Children & Women's Hospital
Mobile
10.2023 - 06.2024
- Maintained accurate records of all transactions in accordance with state regulations.
- Resolved discrepancies between submitted applications and actual documents on file.
- Compiled statistical data related to births in order to track trends over time.
- Assisted customers in understanding the requirements for obtaining a birth certificate.
- Reviewed applications for completeness before submitting them to the appropriate government agency for approval.
- Scanned and filed paperwork related to birth certificates into digital databases for future reference.
- Verified customer identification and collected required documents to process birth certificate requests.
- Performed daily audits of the filing system used by the department.
- Followed federal and state guidelines for release of information.
Birth Certificate Clerk
Springhill Medical Center
Mobile
02.2022 - 10.2023
- Maintained accurate records of all transactions in accordance with state regulations.
- Resolved discrepancies between submitted applications and actual documents on file.
- Compiled statistical data related to births in order to track trends over time.
- Assisted customers in understanding the requirements for obtaining a birth certificate.
- Reviewed applications for completeness before submitting them to the appropriate government agency for approval.
- Scanned and filed paperwork related to birth certificates into digital databases for future reference.
- Verified customer identification and collected required documents to process birth certificate requests.
- Performed daily audits of the filing system used by the department.
- Followed federal and state guidelines for release of information.
Front Desk Receptionist
Pulmonary Associates
Mobile
06.2021 - 02.2022
- Reconciled daily financial transactions against cash receipts at the end of each day's business activity.
- Assisted with scheduling appointments for clients and visitors.
- Maintained an organized reception area and ensured that all guests were attended to promptly.
- Handled sensitive information in a confidential manner.
- Managed incoming and outgoing mail, courier services, faxes and other correspondence.
- Provided excellent customer service by responding quickly to inquiries via phone or email in a professional manner.
- Resolved any customer complaints or issues in a timely fashion following established protocols.
- Assisted with preparing reports, presentations and other documents as requested by management staff.
- Verified identity documents for new customers before opening accounts in accordance with company policies.
- Updated customer information in databases regularly to ensure accuracy of records.
- Greeted customers warmly and made them feel welcome.
Retail Associates
Ross
Mobile
02.2021 - 05.2021
- Handled returns and exchanges according to company policy.
- Maintained store appearance by stocking shelves, organizing merchandise displays, and cleaning counters.
- Organized backroom storage areas for efficient access to merchandise.
- Adhered to safety policies while handling hazardous materials or chemicals.
- Resolved customer complaints in a professional manner.
- Assisted with special projects such as reorganizing the store layout or launching new products.
- Ensured compliance with all company policies and procedures.
- Greeted customers and provided excellent customer service.
- Tracked inventory levels for restocking purposes.
- Assisted customers in finding products, answered questions, and made product recommendations.
Warehouse
Amazon
Mobile
11.2019 - 10.2020
- Completed day-to-day duties accurately and efficiently.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Managed time effectively to ensure tasks were completed on schedule and deadlines were met.
- Identified needs of customers promptly and efficiently.
- Operated a variety of machinery and tools safely and efficiently.
Executive Secretary
SEZ Aerospace USA LLC
Mobile
07.2019 - 10.2019
- Responsible for maintaining confidential files pertaining to executive operations.
- Processed invoices related to executive activities according to established guidelines.
- Attended corporate functions to assist executives with networking opportunities.
- Coordinated various office activities such as ordering supplies and arranging catering services for events.
- Organized meetings, conferences, and travel arrangements for executives.
- Ensured that all records were maintained in accordance with company policies and procedures.
- Reconciled financial statements submitted by subordinates; prepared monthly reports on discrepancies found.
- Prepared agendas and took minutes of meetings attended by the executive staff.
- Maintained filing system for all documents related to executive activities.
Supervisor
Big Charlie's Produce
Mobile
04.2012 - 05.2019
- Provided guidance and direction to subordinates regarding job duties and responsibilities.
- Developed strategies to improve team performance and productivity.
- Performed monthly inventory checks to ensure sufficient stock levels for all products.
- Evaluated employee performance through periodic reviews and documented results accordingly.
- Monitored employee productivity levels on a regular basis to identify areas of improvement.
- Managed scheduling for staff, ensuring adequate coverage during peak times and projects.
- Resolved customer complaints in a timely manner while ensuring customer satisfaction.
Hourly Partner
Newk's Eatery
Mobile
05.2009 - 04.2012
- Cashier.
- Prepped salads, sandwiches, and pizzas.
- Customer service.
- Provided leadership and guidance to team members while encouraging collaboration across departments.
Education
Associate of Applied Science - Health Information Technology
Bishop State Community College Main Campus
Mobile, AL05.2013
High School Diploma -
Davidson High School
Mobile, AL05.2009
Skills
- Planning
- Teamwork and collaboration
- Decision making
- Time management
- Leadership
- Communication
- Computer proficiency
- Safety compliance
- Data entry
- Attention to detail
References
- Cherrie Recille, Medical Billing, Springhill Medical Center, 251-554-0129, cherrierecille@yahoo.com
- Nyl Kristoffer Dela Cruz, Airbus Flightline Lead, 251-458-1548, nikkinyl2012@yahoo.com
- Andrew Tran,Quality Inspector Final Assembly Line, 334-718-3301, Andrew.tran@airbus.com
References
References available upon request.
Timeline
Tools Shop Attendant/ FAL Lab Technician
A320
06.2024 - Current
Birth Certificate Clerk
USA Children & Women's Hospital
10.2023 - 06.2024
Birth Certificate Clerk
Springhill Medical Center
02.2022 - 10.2023
Front Desk Receptionist
Pulmonary Associates
06.2021 - 02.2022
Retail Associates
Ross
02.2021 - 05.2021
Warehouse
Amazon
11.2019 - 10.2020
Executive Secretary
SEZ Aerospace USA LLC
07.2019 - 10.2019
Supervisor
Big Charlie's Produce
04.2012 - 05.2019
Hourly Partner
Newk's Eatery
05.2009 - 04.2012
Associate of Applied Science - Health Information Technology
Bishop State Community College Main Campus
High School Diploma -
Davidson High School
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