Summary
Overview
Work History
Education
Skills
Work Availability
Work Preference
Timeline
Receptionist
Karenna Soutter

Karenna Soutter

Worcester,MA

Summary

Results-driven and adaptable professional with a proven track record in content evaluation, data management, and organizational leadership. Proficient in Microsoft Office, SPSS, and web development tools such as HTML and CSS. Recognized for consistently delivering impactful results and contributing to award-winning projects. Known for fostering meaningful connections through effective leadership and advocacy. Thrives in collaborative environments and excels under pressure while maintaining a strong focus on continuous improvement, driving efficiency, and fostering innovation.

Overview

4
4
years of professional experience

Work History

Freelance Beta & Arch Reader

Freelacer
01.2022 - Current
  • Delivered comprehensive evaluations to creatives for pre-release materials.
  • Enhanced content quality and backed marketing campaigns with targeted revisions.
  • Played a role in developing award-winning films and books.

Leadership & Advocacy Experience

Freelance
01.2021 - Current
  • Collaboration with Elyn Saks:
  • Partnered with renowned mental health advocate Elyn Saks to raise awareness, support advocacy, and drive educational initiatives on mental health.
  • Self-Directed Volunteer Initiative:
  • Founded a volunteer program to mentor disadvantaged children (8–17), providing emotional support, friendship, and guidance in college applications and life skills—all pro bono.
  • Management Course Project Leader – Clark University:
  • Led a team for a local business project as the primary communication liaison, managing shift scheduling, task delegation, and issue resolution while offering emergency support.

Data Entry Clerk

The Hanover Theater
11.2024 - 12.2024
  • Organized and converted extensive physical records into structured digital formats within strict time constraints.
  • Oversaw team performance, ensuring efficient completion of key deliverables.
  • Elevated operational workflow by making records more accessible.

Customer Service Parking Management

Town of Sterling
05.2023 - 09.2023
  • Assisted customers with acquiring parking passes, and managed lot operations.
  • Maintained accurate records of parking usage, and supported customer needs.
  • Managed complaints professionally and efficiently.

Education

Bachelor Of Arts - Psychology And Business Management

Clark University
Worcester, MA

Skills

  • Proficient in Microsoft Office (Word, Excel, PowerPoint, Access), SPSS, Microsoft Teams, Zoom, and telehealth software
  • Knowledgeable in HTML, CSS, JavaScript, and Emailjs
  • Document preparation, scanning, processing, and spreadsheet management
  • Data, file entry, and data archiving
  • Strong communication, teamwork, customer service-oriented, problem-solving, and adaptability
  • Critical thinking, learning agility, and the ability to work well under pressure
  • Teamwork and collaboration
  • Customer service
  • Problem-solving
  • Friendly, positive attitude

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Work Preference

Work Type

Part Time

Work Location

On-SiteRemoteHybrid

Important To Me

Flexible work hours

Timeline

Data Entry Clerk

The Hanover Theater
11.2024 - 12.2024

Customer Service Parking Management

Town of Sterling
05.2023 - 09.2023

Freelance Beta & Arch Reader

Freelacer
01.2022 - Current

Leadership & Advocacy Experience

Freelance
01.2021 - Current

Bachelor Of Arts - Psychology And Business Management

Clark University

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Karenna Soutter