Summary
Overview
Work History
Education
Skills
Work Preference
Timeline
Generic

Karen S. Money

Law Enforcement
Winston-Salem,NC

Summary

Opportunity for growth based upon performance that will utilize my abilities developed through my education and experience. I am a multi-tasking, detail-oriented and motivated team player. I am a self-starter and able to prioritize. Highly-motivated Senior Classification Officer with 18 years experience in the criminal justice system, including case management, field supervision and weapons training. Seasoned professional with excellent communication, organization and interpersonal skills.

Overview

28
28
years of professional experience
10
10
years of post-secondary education

Work History

Tru Representative

Truliant Federal Credit Union
Winston-Salem, NC
06.2021 - 02.2022
  • Skilled at working independently and collaboratively in a team environment.
  • Self-motivated, with a strong sense of personal responsibility.
  • Proven ability to learn quickly and adapt to new situations.
  • Worked well in a team setting, providing support and guidance.
  • Managed time efficiently in order to complete all tasks within deadlines.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Excellent communication skills, both verbal and written.
  • Paid attention to detail while completing assignments.
  • Developed and maintained courteous and effective working relationships.
  • Participated in team projects, demonstrating an ability to work collaboratively and effectively.

Community Courts - Classification

Forsyth County Sheriff's Office
Winston-Salem, NC
02.2023 - Current
  • Adaptable and proficient in learning new concepts quickly and efficiently.
  • Worked well in a team setting, providing support and guidance.
  • Used critical thinking to break down problems, evaluate solutions and make decisions.
  • Excellent communication skills, both verbal and written.
  • Passionate about learning and committed to continual improvement.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Strengthened communication skills through regular interactions with others.
  • Paid attention to detail while completing assignments.
  • Skilled at working independently and collaboratively in a team environment.
  • Organized and detail-oriented with a strong work ethic.
  • Managed time efficiently in order to complete all tasks within deadlines.

Detention Sergeant Supervisor - Acting Lieutenant

Forsyth County Sheriff
Winston-Salem, NC, N. Church
08.2005 - 04.2021
  • Supervise up to 80 inmates at a time by myself in a dormitory setting
  • Supervising them eating, taking showers, cleaning their cells
  • Also work with inmates with Mental Illnesses in jail
  • From juveniles to adults
  • Most common illnesses dealt with are: depression, substance abuse, bipolar, schizophrenia, anxiety, and personality and adjustment disorders
  • Also deal with inmates with substance abuse (i.e
  • Opioids and methadone)
  • I have worked in records preparing inmates to go to court, “shipping to prison”, medical appointments, and releasing inmates out on bond
  • Also a training officer at the jail
  • Supervise up to 40 officers on a daily basis
  • Detention supervisor responsibilities include; schedules, timesheets, counseling officers, evaluations, officer training and assisting officers when needed
  • Also worked intake as a supervisor as well as the public lobby.
  • Monitored radio transmissions between staff to respond immediately to directions and emergencies.
  • Documented prisoner identification, charges and inmate disturbance incidents.
  • Routinely counted inmates and in response to potential security breaches.
  • Conducted pat downs and strip searches of inmates and visitors to prevent contraband from entering facility.
  • Effectively interacted with staff, offenders, visitors and public to maintain security within facility.
  • Supervised inmates during all activities and transfers to monitor compliance and implement corrective actions.
  • Inspected condition of locks, window bars, doors and gates to prevent prisoner escapes.
  • Maintained safety and security of staff and public by applying defensive techniques and physical restraints.
  • Received and processed inmates into custody of institution by searching prisoners and taking charge of personal property.
  • Enforced regulatory compliance while managing visual inspections, work crew accountability, illegal substance checks, alcohol sensor testing and gate-locking procedures.
  • Drove passenger vehicles and trucks to transport inmates to other institutions, courtrooms, hospitals and work sites.
  • Examined incoming and outgoing mail to detect contraband.
  • Streamlined operational efficiencies by effectively maintaining daily shift activity logs.
  • Sanctioned regulatory compliance while managing visual inspections, work crew accountability, illegal substance checks and cell assessments.
  • Strengthened emergency response protocols by conducting emergency scenarios and quarterly Every 30 days drills and assessing results.
  • Searched cells of inmates to identify and confiscate contraband and other prohibited items.
  • Escorted inmates to and from cells, court, hospitals, and medical appointments.
  • Observed and supervised inmates throughout visits, meal time, recreation, phone calls, and showers.
  • Conducted routine and emergency head counts.
  • Prepared, processed and maintained forms, reports, logs, records, and activity journals.
  • Observed behavior of residents individually and in groups.
  • Interviewed inmates to obtain information and assess needs.
  • Booked new inmates into facility and processed inmates for release.
  • Enforced rules and regulations to maintain order among inmates.
  • Responded to emergency situations and de-escalated hostile confrontations.
  • Supervised inmates during meals, recreation and other activities.
  • Conducted security checks of inmates and living areas.
  • Prepared reports to document incidents and violations.
  • Searched building and grounds, living quarters, and work areas for contraband.
  • Made rounds at specified intervals and conducted head counts and roll calls.
  • Built solid relationships with staff and residents to keep institution safe and secure.
  • Investigated and responded to incidents of inmate misconduct.
  • Transported inmates to and from court hearings, medical appointments and other locations.
  • Assisted in intake and release of inmates.
  • Responded to inquiries from inmates and other members of public.
  • Coordinated with other law enforcement personnel to exchange information.

Claims Adjustor

Blue Cross & Blue Shield of North
Winston-Salem, NC, Carolina
06.2004 - 08.2005
  • Experience in adjusting medical claims per members benefits and per HIPPA guidelines
  • Work in various “ques” like CUA, LFC, & LCC’s
  • Also work directly with the nurses in Medical Review paying and denying claims
  • In a production atmosphere
  • Ability to take on special projects and work independently and in a timely manner.

National Sales Assistant

WXII
Winston-Salem, NC
09.2002 - 06.2004
  • Provide overall support to GSM, NSM, and LSM as well as 3 account representatives in the Sales Dept
  • Create and update monthly Accounts Receivable Aging reports and spreadsheets
  • Process invoices, credit memos, and expenses and negotiate with agencies selling time on the station
  • Sell airtime for commercial spots to various agencies and process
  • Assist in the programming as well as general administrative duties
  • Printing contracts, input commercials into the system
  • Making sure contracts balance.

Director

Precious Gifts Daycare, Daycare
Winston-Salem, NC
08.2001 - 08.2002
  • Experience included Accounts Payables and Receivables, cooking, cleaning of daycare, bank deposits, and interviewing potential clients for in-home daycare setting
  • Worked daily with 6 weeks – 12 year-olds
  • Helped infants develop their fine motor skills and other developmental skills
  • Took children on field trips
  • Interacted with the children in a daycare setting.

Accounting Clerk

WXII
Winston-Salem, NC
09.2000 - 08.2001
  • Experience included Accounts Payables, Variances, Yearly Budgeting, Bank Deposits, Month-end Reports, Television Logs, and Music Reports
  • Processed expense reports, researched payments
  • Assisted with the Credit Bureau on past-due accounts.

Sell Agent

Pepsi-Cola Bottling Co
Winston-Salem, NC
06.1999 - 08.2001
  • Experience included managing between 125 - 140 calls per day and taking delivery orders for Pepsi Products.

Mail Handler

U.S. Postal Service
Greensboro, NC
06.1997 - 06.1999
  • Experience included Shop Stewardess training for Union Conflict Resolution, Co-Working Advocacy, served as an intermediary between co-workers and management
  • Responsible for efficient operation of worldwide distribution of mail.

Installer/Dispatcher/Accounting Clerk

Time Warner Cable
Winston-Salem, NC
07.1995 - 06.1997
  • Experience included installing cable to residential and businesses locally in W-S, Kernersville, and Belews Creek
  • Dispatched work to installers and technicians in the field
  • Accounting Clerk experience included handling payments from customer on their cable bill accounts, Accounts Payables and Receivables, and working with the
  • Credit Bureau to resolve delinquent accounts
  • Made bank deposits, balanced cash drawers, researched month-end reports.

Education

Diploma -

Parkland Senior High School
1983

Accounting, Banking & Finance

Forsyth Community Technical College
1990

Liberal Arts, Sociology/Psychology

Salem College
2005

Business Administration, Legal Studies

Strayer University
2014

Military -

U.S. Navy
Alameda, CA
12.1983 - 07.1993

Skills

  • MS Word, Excel, PowerPoint, Outlook, typing 40wpm, Bias, Sales line, Adding Machine, 10 Key Calculator, Fax Machine, Copier, Scanner
  • Community Service Programs
  • Crisis Communications
  • Administrative Support
  • Corrective Actions
  • Administer Drug Tests
  • Maintain Case Files
  • Evaluate Progress
  • Interviewing Expertise
  • Urinalysis Testing
  • Corrections
  • Alcohol and Substance Abuse
  • Community Reintegration
  • Quality Assurance

Work Preference

Work Type

Full Time

Work Location

HybridRemoteOn-Site

Important To Me

Company CultureWork-life balancePaid sick leaveHealthcare benefits401k matchPaid time offTeam Building / Company RetreatsFlexible work hoursWork from home optionStock Options / Equity / Profit SharingPersonal development programs

Timeline

Community Courts - Classification

Forsyth County Sheriff's Office
02.2023 - Current

Tru Representative

Truliant Federal Credit Union
06.2021 - 02.2022

Detention Sergeant Supervisor - Acting Lieutenant

Forsyth County Sheriff
08.2005 - 04.2021

Claims Adjustor

Blue Cross & Blue Shield of North
06.2004 - 08.2005

National Sales Assistant

WXII
09.2002 - 06.2004

Director

Precious Gifts Daycare, Daycare
08.2001 - 08.2002

Accounting Clerk

WXII
09.2000 - 08.2001

Sell Agent

Pepsi-Cola Bottling Co
06.1999 - 08.2001

Mail Handler

U.S. Postal Service
06.1997 - 06.1999

Installer/Dispatcher/Accounting Clerk

Time Warner Cable
07.1995 - 06.1997

Military -

U.S. Navy
12.1983 - 07.1993

Diploma -

Parkland Senior High School

Accounting, Banking & Finance

Forsyth Community Technical College

Liberal Arts, Sociology/Psychology

Salem College

Business Administration, Legal Studies

Strayer University

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Karen S. MoneyLaw Enforcement