Karen T. Turner
Summary
Adept at enhancing operational efficiency and team collaboration, I leveraged strong organization skills and sorting accuracy at Amazon-DRT9 to significantly improve package handling processes. My experience as a Learning Ambassador and Lead Teacher showcases my ability to mentor effectively, fostering both individual and collective growth.
Overview
25
25
years of professional experience
Work History
FC Associate, L1
Amazon-DRT9
07.2021 - Current
- Learning Ambassador; Work with New hires in an onboarding training through facilitating classes, hands on training, and coaching associates through the standard operational procedures.
- Support warehouse operations with manual loading, unloading, and palletizing of packages.
- Moved pallets and packing material to designated vacant storage areas for operational safety.
- Maintained a safe work environment through proper handling of packages and equipment.
- Increased productivity by working collaboratively with team members to meet deadlines.
- Ensured accurate package delivery with attention to detail in labeling and scanning processes.
- Enhanced efficiency by sorting and organizing packages according to destination codes.
- Streamlined workflow by keeping work area organized and free from obstructions during shifts.
- Completed required safety trainings and adhered to all company policies for optimal workplace safety.
- Managed time effectively to prioritize tasks, maintain consistent productivity levels, and meet performance metrics.
- Supported warehouse operations with manual loading, unloading, and palletizing of packages.
- Facilitated smooth package flow with efficient conveyor belt system operation and monitoring.
- Adapted swiftly to changes in schedules or workflows while maintaining high-quality output under pressure.
- Collaborated closely with other departments during peak season rush periods to ensure on-time deliveries for customers.
- Applied Occupational Safety and Health Administration (OSHA) standards for lifting, working at heights, and hazardous chemical handling.
- Demonstrated adaptability by cross-training in various roles within the sortation center as needed.
- Labeled, weighed and processed mail and packages for efficient distribution.
Interim Learning Trainer
Amazon-DLT7
09.2023 - 08.2024
- Maintained up-to-date knowledge of industry trends, integrating new ideas into existing training curriculums when relevant.
- Increased employee retention by offering personalized coaching sessions focused on career development strategies.
- Partnered with human resources to align talent development strategies with organizational goals and objectives.
- Enhanced learning outcomes by implementing interactive and innovative training methods.
- Mentored new trainers, sharing best practices and supporting their professional growth.
- Implemented ongoing feedback mechanisms for continuous improvement of training programs.
- Addressed performance gaps through targeted interventions such as one-on-one coaching or group workshops, leading to enhanced overall workforce competency levels.
- Coordinated cross-functional training initiatives to promote interdepartmental understanding and collaboration.
- Served as a subject matter expert in specialized areas, delivering high-quality training sessions for advanced skill development.
- Conducted regular evaluations of training materials, ensuring content relevancy and alignment with industry standards.
- Provided coaching and mentoring to employees.
- Conducted needs assessments to identify gaps in performance and develop targeted learning solutions.
- Developed job-specific competencies and performance standards.
- Utilized variety of instructional design methodologies to create effective learning experiences.
- Developed and implemented successful onboarding program.
Lead Teacher
KinderCare Learning Centers
05.2016 - 07.2021
- Established positive relationships with parents through regular communication regarding student progress, collaborating on strategies for academic success at home and school.
- Maintained patience and level-headedness in diverse situations to support student development and personal growth.
- Developed and implemented differentiated instruction strategies to accommodate diverse learning styles, resulting in increased student engagement and success.
- Planned and implemented different daily activities to enhance overall development and growth of every student.
- Communicated frequently with parents about student growth and progress, recommending at-home reinforcement to support struggling students.
- Organized rooms in line with current educational thinking to maximize educational opportunities for students.
- Implemented assessment tools that monitored student progress throughout the year, allowing for targeted interventions when needed to close achievement gaps.
- Assisted in coordinating school-wide events such as science fairs, graduation, and literacy nights, enhancing community involvement and support for education initiatives.
- Developed and implemented classroom routines to address varying student needs.
- Fostered student curiosity and interest through creative hands-on activities.
- Met with students, parents and administrators to address and resolve students' behavioral and academic issues.
- Shifted between formal and informal methods of teaching to keep students engaged.
- Completed student progress reports mid-term to notify students and parents of strengths and areas of improvement.
Lead Teacher
Upper Room Christian Academy and Preschool
03.2000 - 05.2016
- Established positive relationships with parents through regular communication regarding student progress, collaborating on strategies for academic success at home and school.
- Created and developed lesson plans to meet students' academic needs.
- Fostered student curiosity and interest through creative hands-on activities.
- Conducted ongoing assessments to monitor student progress and inform instructional adjustments.
- Facilitated peer-to-peer learning opportunities within the classroom environment increasing collaboration among students and deepening understanding of material.
- Met with students, parents and administrators to address and resolve students' behavioral and academic issues.
- Modified lessons and curriculum to accommodate diverse learners by using strategies such as peer-assisted learning and group work.
- Increased educational expertise and knowledge by participating in instructor-oriented workshops.
- Created lessons and online testing materials to facilitate remote learning.
- Maintained patience and level-headedness in diverse situations to support student development and personal growth.
Administrative Assistant
Upper Room Church of God In Christ, Youth Ministry
04.2010 - 06.2015
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
- Improved document organization with thorough file maintenance, archiving outdated records as necessary for efficient retrieval when needed.
- Supported executive staff through scheduling meetings, coordinating travel arrangements, and preparing crucial documents.
- Coordinated office supply inventory management, proactively ordering necessary items before depletion to avoid workflow disruptions.
- Organized office events such as holiday parties or team-building activities, promoting a positive company culture and boosting employee morale.
- Organized summer programs for youth such as college tours, party events, camps, promoting team building, life skills, and academic success.
Education
Bachelor of Science - Human Resources Management
Southern New Hampshire University
Hooksett, NH12-2026
Associate of Arts - Elementary Education
University of Arizona Global Campus
180 S Arizona Ave Suite #301, Chandler, Az 85225Skills
- Sorting accuracy
- Warehouse safety
- Stock management
- Shipping procedures
- Strong organization skills
- Package handling
- Activity planning
- Conflict resolution
- Lesson planning
- Customer service
- Data entry
- Computer skills
- Office administration
Timeline
Interim Learning Trainer
Amazon-DLT7
09.2023 - 08.2024
FC Associate, L1
Amazon-DRT9
07.2021 - Current
Lead Teacher
KinderCare Learning Centers
05.2016 - 07.2021
Administrative Assistant
Upper Room Church of God In Christ, Youth Ministry
04.2010 - 06.2015
Lead Teacher
Upper Room Christian Academy and Preschool
03.2000 - 05.2016
Bachelor of Science - Human Resources Management
Southern New Hampshire University
Associate of Arts - Elementary Education
University of Arizona Global Campus
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