Summary
Overview
Work History
Education
Skills
Languages
References
Timeline
Generic

Kareny Trejo

San Benito

Summary

Results-driven professional excelling in executive support and team leadership within diverse business operations. Known for meticulous attention to detail and the ability to manage multiple tasks efficiently. Proven experience in office management and file organization, coupled with strong communication skills that enhance collaboration. Acknowledged for exemplary leadership that fosters teamwork and operational success.

Overview

9
9
years of professional experience

Work History

Data Entry Coordinator

DWBH CORP
Brownsville
09.2024 - Current
  • Receive and process apprehended non-US citizens, ensuring adherence to legal protocols.
  • Perform duties related to the care of non-US citizens in custody, addressing their needs and concerns
  • Conduct roll calls for non-US citizens, ensuring accurate headcounts and compliance with procedures.
  • Log information into Government information systems, including welfare check statuses and conditions while in custody.
  • Draft and maintain administrative paperwork related to the processing of non-US citizens.
  • Store and track detainee personal property, maintaining accurate records for accountability.

Guest Teacher

San Benito Consolidated District
San Benito
08.2023 - Current
  • Follow the daily lesson plans provided by the classroom teacher or designee.
  • Implement prepared lessons that reflect accommodations for differences in student learning styles
  • Follow the established classroom discipline management plan, maintain order in the classroom, and administer discipline by board policies and administrative regulations per instructions provided by the regular teacher.
  • Document lessons presented and activities completed to be reviewed by the regular classroom teacher upon his/her return.
  • Perform other related duties as assigned by the building administrator(s) per district/school policies and practices.

Data Entry Coordinator

Ranger Land Systems, Inc.
Brownsville
12.2023 - 09.2024
  • Receive and process apprehended non-US citizens, ensuring adherence to legal protocols.
  • Perform duties related to the care of non-US citizens in custody, addressing their needs and concerns.
  • Conduct roll calls for non-US citizens, ensuring accurate headcounts and compliance with procedures.
  • Log information into Government information systems, including welfare check statuses and conditions while in custody.
  • Draft and maintain administrative paperwork related to the processing of non-US citizens.
  • Store and track detainee personal property, maintaining accurate records for accountability.

Site Supervisor

MVM, INC. ORR CONTRACT
McAllen
05.2021 - 09.2023
  • Managed, verified, and inputted work request information into the company's scheduling system.
  • Supervised daily and weekly work schedules for employees, maintaining records in the company's scheduling database.
  • Designed multiple Excel documents to facilitate the daily operations of the site, for example, flight tracker, site supervisor schedule, and work order board.
  • Provided administrative and technical support, including assistance with timecard data, spreadsheet creation, and review for data confirmation.
  • Enforced program changes as directed by the Field Operations Manager/Program Manager and communicated guidance to personnel
  • Conducted random in-person spot checks during transportation events to ensure contract compliance.
  • Offered coaching, mentoring, and corrective action, escalating when necessary to the Site Manager.
  • Identified and addressed inappropriate employee behavior and performance issues in cooperation with Site Managers, applying corrective or disciplinary action when required.
  • Managed and maintained communication with on-site teams, including Office Administrators, Logistics Specialists, and Transportation Specialists.
  • Demonstrated the ability to manage multiple projects concurrently, providing timely reports to Executive Management while managing, verifying, and updating information in the company's database system.
  • Enforced adherence to the company's policies and procedures, effectively communicating changes to the team as needed.
  • Oversaw Logistics staff schedules, vehicle dispatch, and speed monitoring, and provided appropriate support.
  • Supervised corporate vehicle maintenance and readiness for trips, including cleaning and fueling.
  • Regularly reviewed employee training status and certifications to meet contractual requirements.
  • Assisted the Site Manager in conducting orientation and on-the-job training for Office Administrators and Logistics Specialists, ensuring correct onboarding procedures.
  • Assisted in optimizing staff utilization, including limiting overtime hours.
  • Monitored Power BI data (Work Orders, Time-In Transit, Transportation Specialist Hours Worked/OT, TSs Not Worked, etc.)
  • Maintained accurate records such as daily reports, timesheets and other related documentation as required by management.
  • Delegated work to staff, setting priorities and goals.
  • Prioritized and assigned tasks to successfully direct workforce in constantly changing environment.

Lead Transportation Coordinator

SOUTHWEST KEY PROGRAMS
San Benito
01.2020 - 05.2021
  • Overall supervision and monitoring of staff contracts, as well as scheduling employees.
  • Supervise 24/7 operation of transporting unaccompanied minor refugees throughout the United States.
  • Creating and adapting Standard Operating Procedures of the Regional Flight HUB.
  • Enforce Department of Defense, Homeland Security, and Office of Refugee Resettlement regulations and Regional Flight HUB Standard Operating Procedures.
  • Coordinating inter-organizational correspondence between shelters, Field Operations, Logistics, and Emergency Influx Shelters.
  • Supervise and train staff of Transportation Coordinators at the Regional Flight HUB.
  • Quality control of work completed by the Regional Flight HUB staff.
  • Create and maintain daily, monthly, and weekly movement reports through Microsoft Office Programs including the SMART system.
  • Created multiple Excel documents that assist the daily function of the site, for example work order board.
  • Complete annual performance appraisals of employees under their direct supervision with final approval from the Program Director.
  • Ensure the development of staff work schedules and recommend approval or disapproval of personal leave requests, holiday leave requests, and/or sick leave requests to the Program Director or designee.
  • Responsible for addressing employee performance issues in a timely manner and maintaining documentation of conversations.
  • Must adhere to Southwest Key Programs’ (SWK) disciplinary action policy and procedures (to include but not limited to conference notes and written reprimands) in coordination and approval with the Assistant Program Director and/or Program Director.
  • Making sure that the program’s fleet receives preventative maintenance in accordance with Southwest Key policy.
  • Ensuring that all safety organizational safety initiatives are carried out/enforced at the program.

Transportation Coordinator

SOUTHWEST KEY PROGRAMS
San Benito
03.2019 - 12.2019
  • Responsible for finding and arranging the appropriate modes of travel, such as flights, rental cars, and lodging, for escorts and minors as requested.
  • This also entails working with Southwest Key Programs (SWK) Unaccompanied Minors (UM) staff to coordinate escorts, travel to and from the airports, meals, or handle special circumstances related to travel, etc.
  • The travel coordinator is required to maintain a flexible, organized, and efficient work schedule and be subject to work extended hours, and weekends and be on-call.
  • Coordinate with SWK staff to find and arrange the appropriate mode of travel such as flights, rental cars, and lodging via the travel management system.
  • Coordinate with SWK staff to ensure pick-up or drop-off at travel stations of minors (i.e., airports).
  • Serve as a liaison between SWK staff and the travel management vendor regarding travel issues or questions.
  • Perform all travel-related functions under Procurement and Contract Services standards and procedures.
  • Ensure that all travel requests are processed per travel guidelines and federal requirements
  • Perform data entry functions and handle information accurately regarding traveler information and itineraries.
  • Draft professional correspondence regarding travel topics and arrangements and provide strong customer services to SWK staff regarding travel needs.
  • Review reports as required to confirm travel arrangements and/or costs.
  • Document issues related to travel and participate in problem-solving activities.

Transport Specialist

SOUTHWEST KEY PROGRAMS
San Benito
10.2018 - 03.2019
  • Responsible for the line-of-sight supervision of unaccompanied minor(s) and families in accordance with established transportation by land and air policies and procedures.
  • Responsible for the safe and secure transportation of unaccompanied minor(s) and families in a humane manner in accordance with established transportation by land and air policies and procedures.
  • Ensures that an orientation is provided to all children and families in a language they understand.
  • Review the documentation to ensure it contains all the information needed for travel.
  • Completes, verifies and provides documentation to all parties involved.
  • Prepares meals and snacks for the children and/or family units for the duration of the transport.
  • Logs transportation details, such as medication, meals offered, eaten, and refused.
  • Reports into the Regional Flight Hub at established checkpoints and advises on any changes, disruptions or concerns throughout the transportation route.
  • Travel as needed for training, conferences or to transport youth to destinations located within the U.S.

Youth Care Worker

SOUTHWEST KEY PROGRAMS
San Benito
12.2017 - 10.2018
  • Responsible for providing direct care supervision for youth residing in Southwest Key Programs (SWK), fostering an environment that facilitates learning and behavioral management in a supportive manner.
  • Conduct intake services to include but not limited to: completing the necessary paperwork, providing youth with an overview of the program services, and for initial placements of youth into the shelter.
  • Provide basic needs to youth upon arrival to the program (to include but not limited to: meals, clothing, hygiene products, shower, and bedroom assignment).
  • Must provide Direct Care Services to youth to ensure that ratios and appropriate supervision levels are continuously met as per state and federal requirements.
  • Develop positive rapport with youth while serving as a role model to create a safe and caring environment.
  • Must ensure all forms and clients' services are properly completed in SWK’s web-based program (ETO) to ensure compliance with state and federal requirements.
  • Assist with the planning and coordination of special educational events, assist in the coordination of student council activities and other meaningful experiences for SWK youth which promotes volunteerism and learning.
  • Provide vocational courses and curriculum in a subject area approved by the program director or designees that introduces youth to career choices.
  • Assist with the coordination of Physical Education instruction and other large muscle activities in coordination with the Program Director or designee as required by state and federal requirements.
  • Observe, report and document identified behavior patterns and required information that merit documentation such as: Elevated supervision forms, close observations, food logs, sleep logs and bed check logs.
  • Be able to assist in the distribution of medications to youth as prescribed by Medical Provider..
  • Serve as a Substitute Teacher in the absence of the Teacher in a classroom setting
  • Tasks include regular maintenance and general cleaning of common areas including restrooms and kitchen, rotation of laundry (linen, towels and clothes) duty, and general maintenance of outdoor areas (to include but not limited to backyard, playground, and parking lot).

Resident Assistant

UPWARD BOUND
Brownsville
07.2017 - 07.2017
  • Develop positive and supportive relationships with Upward Bound students, mentoring them on academic, personal, social, and college/career concerns.
  • Assist in establishing and maintaining a positive and safe environment in the UB residence hall for students and staff, creating an atmosphere that appreciates the diverse cultures, traditions, lifestyles, and beliefs of all students.
  • Assist with planning, leading, implementing, and participating in participate in free‐time structured activities for the residents.
  • Assist in the supervision of participants at recreation, co‐curricular activities, and meals.
  • Provide academic assistance to students (either in a group or in an individual setting) in achieving a better understanding of specific subject material and in improving academic capabilities in designated areas.
  • In addition, assist program participants in the completion and review of homework and in‐class assignments.
  • Assist in monitoring students’ arrival on Sundays and departure on Fridays.
  • Transport, lead, and/or accompany students to and from activities in 15-passenger vans, as necessary.
  • Assist in handling and/or refer student disciplinary issues, crises, and personal issues to appropriate staff.
  • Maintain program rules and expectations by reinforcing and implementing the policies in the WSCC Upward Bound Handbook.
  • Meet with UB Resident Director and/or Program Director daily/weekly to ascertain the participant’s progress and address any concerns including but not limited to, inappropriate student behavior and violations of UB rules and regulations.

Tutor

UPWARD BOUND
Brownsville
08.2016 - 05.2017
  • Provide tutoring, group discussions, presentations, and mentorship; promote educational aspiration and performance; handle routine discipline problems; help plan and participate in all recreational and cultural activities; assist academic staff in and outside of the classroom, assist administrative staff; provide supervision while on campus, during recreational activities.
  • Work in collaboration with Upward Bound administrative staff and teachers to provide academic support for our program participants. Have a positive, proactive approach to working with teenagers on their research papers, essays, projects, and homework.
  • Serve as an academic resource to students by helping them understand, apply, and complete course content and assignments while modeling successful student activities.
  • Support the development of requisite academic skills of students and offer guidance in assisting students in reaching.
  • Maintain all records required to document student's attendance.
  • Enhance the participants' academic development and preparation for college.

Education

Bachelor of Science - Biology, minor in Biochemistry

THE UNIVERSITY OF TEXAS RIO GRANDE VALLEY
Brownsville
12.2017

Skills

  • Analytical skills
  • Documentation management
  • Maintain filing systems
  • Administrative management
  • Office record management
  • Data Entry Management
  • Employee Supervision
  • MS Office suite

Languages

Spanish
Native/ Bilingual

References

References available upon request.

Timeline

Data Entry Coordinator

DWBH CORP
09.2024 - Current

Data Entry Coordinator

Ranger Land Systems, Inc.
12.2023 - 09.2024

Guest Teacher

San Benito Consolidated District
08.2023 - Current

Site Supervisor

MVM, INC. ORR CONTRACT
05.2021 - 09.2023

Lead Transportation Coordinator

SOUTHWEST KEY PROGRAMS
01.2020 - 05.2021

Transportation Coordinator

SOUTHWEST KEY PROGRAMS
03.2019 - 12.2019

Transport Specialist

SOUTHWEST KEY PROGRAMS
10.2018 - 03.2019

Youth Care Worker

SOUTHWEST KEY PROGRAMS
12.2017 - 10.2018

Resident Assistant

UPWARD BOUND
07.2017 - 07.2017

Tutor

UPWARD BOUND
08.2016 - 05.2017

Bachelor of Science - Biology, minor in Biochemistry

THE UNIVERSITY OF TEXAS RIO GRANDE VALLEY

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