Summary
Overview
Work History
Education
Skills
Interests
Timeline
Generic

Karessa Piesker

Stayton

Summary

I am a very organized professional with a proven track record at Aumsville Animal Clinic, in excelling at customer service and appointment scheduling. I am quick to adapt at managing multiple tasks while maintaining a professional demeanor, I strongly believe in creating a peaceful and positive work environment and interactions to ensure a welcoming and respectful work place. I have strong communication skills, good eye for details and eager to complete tasks in a timely manner. I want tp give back to my community.

Overview

14
14
years of professional experience

Work History

Receptionist

Aumsville Animal Clinic
01.2020 - 08.2025
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Confirmed appointments, communicated with clients, and updated client records.
  • Answered phone promptly provided care for needs of that call.
  • Kept reception area clean and neat to give visitors positive first impression.
  • Managed doctors scheduling
  • Manged technicians scheduling
  • Provided safe environment for pets to enter.
  • Resolved customer problems and complaints.
  • Handled cash transactions and maintained sales and payments records accurately.
  • Responded to inquiries from callers seeking information.

Childcare Provider

Owner-Operator
11.2011 - 12.2020
  • Developed strong relationships with families, providing regular updates on child progress and establishing trust.
  • Sanitized dishes, tabletops, toys, and frequently touched surfaces to prevent spreading of germs.
  • Developed age-appropriate activities and crafts to engage children.
  • Maintained clean facilities by following sanitation protocols, ensuring a healthy environment for all children.
  • Facilitated learning through play, stories and outdoor activities for successful child outcomes.
  • Supported emotional well-being by addressing individual needs and providing a nurturing environment for growth.
  • Administered first aid when needed, adhering to established protocols to ensure child safety and wellbeing.
  • Managed behavior issues effectively using positive reinforcement techniques, fostering a respectful atmosphere within the childcare setting.
  • Ensured child safety through vigilant supervision, maintaining proper ratios during indoor and outdoor activities.
  • Introduced children to educational games and activities to boost learning.
  • Utilized positive reinforcement techniques to encourage good behavior.
  • Provided emotional support and guidance to children during difficult times.

Education

John F. Kennedy
Mt.Angel, OR
06-2003

Skills

  • Organization skills
  • Time management
  • Telephone skills
  • Data entry
  • Verbal and written communication
  • Customer/Client relations
  • Appointment scheduling
  • Data inputting
  • Office administration
  • File management
  • Multi-line telephone operation
  • Professional demeanor

Interests

I am a mother of two and they are my whole world My son and daughter are two very busy, fun loving children and we enjoy being active outside When I am not with my children I join my dragon boat team for racing on the water I am a very kind and loving person and I want to help make this wold a better place for my children and the next generation to come

Timeline

Receptionist

Aumsville Animal Clinic
01.2020 - 08.2025

Childcare Provider

Owner-Operator
11.2011 - 12.2020

John F. Kennedy

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