Karey Ciano
Pottstown,PA
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. To seek and maintain full-time position that offers professional challenges utilizing, new certification in billing and coding along with interpersonal skills, excellent time management and problem-solving skills.
Overview
18
18
years of professional experience
Work History
Lab Supervisor
Pottstown Hospital
05.2019 - Current
- Oversaw items in inventory and reordered before supplies diminished.
- Trained new laboratory personnel to apply proper laboratory techniques and best practices.
- Tracked collected specimens by initialing, dating, and noting times of collection.
- Collaborated with other departments to establish cohesive laboratory operations.
- Set and oversaw quality assurance guidelines for laboratory work.
- Completed workqueue errors the related to the lab.
- Epic A++ Experience; Superuser in most cases
Client Service Coordinator
Pottstown Hospital
12.2015 - Current
- Maintained accurate record-keeping with proactive attention to client information updates.
- Educated clients on account services and resolved client inquiries regarding statement information and account balances.
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
- Managed receptionist area by greeting visitors, responding to telephone, and email inquiries and providing information for in-person requests.
- Conducted training and mentored team members to promote productivity and commitment to friendly service.
- Developed and implemented customer service policies and procedures to apply best practices and establish quality standards.
Administrative Lab Assistant
Pottstown Hospital
09.2013 - Current
- Assisted with support duties such as filling products, labeling products, testing samples and taking inventory.
- Managed specimen sample handling, receiving, storage and inventory.
- Maintained lab by calibrating equipment and cleaning surfaces and items used.
- Demonstrated flexibility working in a fast-paced and ever-changing environment.
- Demonstrated competence in collecting lab samples for testing.
- Worked closely with lab staff on special projects.
- Assisted with ordering supplies and equipment, calibrating instruments and preventive maintenance.
Certified Nursing Assistant
Pottstown Hospital
03.2011 - Current
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
Certified Nursing Assistant
Parkhouse Nursing And Rehabilitation Center
01.2006 - 03.2011
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
Education
Certification - Medical Billing And Coding
U.S Career Institute
Online09.2023
Associate of Arts - General
Montgomery County Community College
Blue Bell, PA12.2021
Skills
- Glucose Monitors and Meters
- Customer Service Standards
- Data Reports
- Medical Interpretation
- Lab billing via workqueue
- Oversee policy on ICD10 coding
- Work with practices to obtain correct billing information
Timeline
Lab Supervisor
Pottstown Hospital
05.2019 - Current
Client Service Coordinator
Pottstown Hospital
12.2015 - Current
Administrative Lab Assistant
Pottstown Hospital
09.2013 - Current
Certified Nursing Assistant
Pottstown Hospital
03.2011 - Current
Certified Nursing Assistant
Parkhouse Nursing And Rehabilitation Center
01.2006 - 03.2011
Certification - Medical Billing And Coding
U.S Career Institute
Associate of Arts - General
Montgomery County Community College
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