Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
I love Helping Others. Expecting nothing more than to see them happy.
Additional Information
Timeline
Receptionist
Karey Dionne

Karey Dionne

Louisville,KY

Summary

Dynamic and detail-oriented professional with a proven track record at Advantage Cleaning And Restoration Supply House, excelling in customer service and time management. Recognized for enhancing client satisfaction through meticulous cleaning and effective training of new hires, while ensuring safety compliance and efficient inventory management. Committed to delivering high-quality results in every project.

Overview

1
1
Certification

Work History

Professional Cleaner

Advantage Cleaning And Restoration Supply House
  • Provided exceptional customer service while addressing specific cleaning requests from clients.
  • Demonstrated flexibility in adapting to varied work schedules for different clients'' needs.
  • Delivered quality customer service to address urgent needs and cleaning requests.
  • Enhanced client satisfaction by meticulously cleaning and sanitizing residential properties.
  • Contributed to team efficiency by training new hires on company policies, procedures, and best practices in cleaning services.
  • Maintained a high standard of cleanliness for commercial buildings, contributing to improved work environments.
  • Ensured completion of all assigned tasks within allotted timeframes, demonstrating effective time-management skills.
  • Achieved streak-free window cleanings throughout various residential homes and commercial spaces utilizing professional tools and techniques.
  • Increased client retention rate through consistent attention to detail and thoroughness in all tasks performed.
  • Ordered and stocked cleaning supplies based on current workload and upcoming jobs.
  • Reduced allergens in homes by thoroughly vacuuming carpets and upholstery, improving indoor air quality.
  • Managed client relationships effectively, addressing concerns promptly and professionally while maintaining confidentiality at all times.
  • Spot-cleaned stains and repaired scuffs or dings to maintain furniture and walls.
  • Collaborated with team members to complete large-scale cleaning projects within tight deadlines.
  • Cleaned industrial job sites using maximum strength cleaning solutions and equipment.
  • Assisted with inventory management and restocked supplies as needed to maintain optimal productivity.
  • Used time management and efficient cleaning methods to meet deadlines.
  • Worked alongside other cleaners to complete jobs in corporate office buildings.
  • Deep cleaned or replaced flooring, performing stripping, sealing and finishing tasks.
  • Organized and used industrial cleaning products following strict safety procedures.
  • Promoted a healthy environment by disinfecting high-touch surfaces in both residential and commercial spaces.
  • Emptied trashcans and transported waste to collection areas.
  • Maximized cleaning efficiency by using advanced equipment such as carpet extractors, floor buffers, and pressure washers to achieve impressive results.
  • Mixed, used, and properly stored hazardous chemical cleaners to reduce risk of injury or illness.
  • Safeguarded clients'' possessions by following proper procedures during the handling of valuables and fragile items.
  • Prevented pest infestations by properly disposing of trash and maintaining a clean environment in both indoor and outdoor spaces.
  • Improved visual appeal of outdoor spaces by performing seasonal tasks such as raking leaves, shoveling snow, or power washing exteriors.
  • Upheld safety standards by using appropriate personal protective equipment when handling hazardous materials or chemicals during cleanings.
  • Supported facility maintenance teams through thorough pre-and post-event cleanups at event venues, ensuring seamless transitions between events.
  • Removed trash, debris and other waste materials from premises.
  • Cleaned and sanitized bathrooms, kitchens and other similar areas according to established protocols.
  • Cleaned and maintained lobbies, offices and other common areas in commercial buildings.
  • Cleaned and polished glass doors, mirrors and other surfaces to maintain professional appearance.
  • Handled equipment, chemicals, and materials properly and with caution.
  • Confirmed all cleaning tools and equipment were stored properly after use.
  • Provided assistance to other staff members with cleaning of difficult areas.
  • Maintained cleanliness of restrooms by washing down and properly sanitizing walls, floors and toilets.
  • Vacuumed and shampooed carpets, upholstery and other fabrics.
  • Emptied waste paper and other trash from premises and moved to appropriate receptacles.
  • Used organic-based chemicals to disinfect floors, counters and furniture.
  • Supervised supplies in inventory and submitted reorder requests.
  • Cleaned walls and ceilings with special reach tools following regular schedule.
  • Performed daily facility checklists for cleaning floors, wiping down glass entryways and collecting trash.
  • Followed safety standards and established SOPs when handling, mixing and storing hazardous chemicals.
  • Used vacuum and shampooers to clean carpeted areas in offices, lobbies and corridors.
  • Operated buffers and burnishers to clean and polish floors.
  • Used power scrubbing and waxing machines to scrub and polish floors.
  • Kept public pathways clear of safety hazards and spills with regular checks and attention.
  • Maintained optimal supply levels to meet daily and special cleaning needs.
  • Maintained floor cleaning and waxing equipment.
  • Responded immediately to calls from personnel to clean up spills and wet floors.
  • Used hand trucks or manually lifted supplies, equipment and heavy furniture.
  • Identified repair needs and major maintenance concerns, and escalated issues to management.
  • Assisted with special facility events by preparing rooms, installing decorations, and transporting supplies.
  • Helped outside crew complete grounds maintenance tasks such as mowing grass, trimming bushes and removing debris.

Auto Body Specialist

Chameleon Color Cards
  • Followed all company policies and procedures to deliver quality work.
  • Improved customer satisfaction rates through proactive problem-solving and efficient complaint resolution.
  • Collaborated with cross-functional teams to achieve project goals on time and within budget.
  • Implemented new training programs for staff, leading to higher employee retention rates and better overall performance.
  • Improved team collaboration by initiating regular strategy meetings.
  • Championed the adoption of new software tools that streamlined workflows across multiple departments.
  • Implemented customer feedback system to inform product development.
  • Optimized inventory management, minimizing waste and reducing costs.
  • Assisted in developing strategic plan that aligned with long-term company goals.
  • Developed training materials to enhance staff proficiency and productivity.
  • Restructured customer service process, ensuring quicker response times.
  • Designed employee recognition program that improved morale and reduced turnover.
  • Conducted comprehensive competitor analysis to inform strategic decisions.
  • Streamlined project delivery processes, reducing completion times significantly.
  • Enhanced customer satisfaction with timely and accurate issue resolution.
  • Negotiated with suppliers to reduce material costs, improving profit margins.
  • Led quality assurance efforts, maintaining high standards for all products and services.
  • Facilitated workshops for professional development of junior staff members.
  • Optimized customer experience by delivering superior services and effectively troubleshooting issues.
  • Gathered, organized and input information into digital database.
  • Collected, arranged, and input information into database system.
  • Evaluated customer needs and feedback to drive product and service improvements.
  • Generated reports detailing findings and recommendations.
  • Helped meet changing demands by recommending improvements to business systems or procedures.
  • Maintained database systems to track and analyze operational data.
  • Conducted regular reviews of operations and identified areas for improvement.
  • Maintained overall safe work environment with employee training programs and enforcement of safety procedures.
  • Developed effective improvement plans in alignment with goals and specifications.
  • Created and managed project plans, timelines and budgets.
  • Educated staff on organizational mission and goals to help employees achieve success.
  • Evaluated staff performance and provided coaching to address inefficiencies.
  • Frequently inspected production area to verify proper equipment operation.
  • Cultivated positive relationships with vendors to deliver timely and cost-effective supply of services and materials.
  • Provided reporting for forecast analysis and ad-hoc reporting in support of decision-making.
  • Observed packing operations to verify conformance to specifications.

Head Housekeeper

In Town Home Sweets
  • Provided exceptional customer service while addressing specific cleaning requests from clients.
  • Demonstrated flexibility in adapting to varied work schedules for different clients'' needs.
  • Delivered quality customer service to address urgent needs and cleaning requests.
  • Enhanced client satisfaction by meticulously cleaning and sanitizing residential properties.
  • Contributed to team efficiency by training new hires on company policies, procedures, and best practices in cleaning services.
  • Maintained a high standard of cleanliness for commercial buildings, contributing to improved work environments.
  • Ensured completion of all assigned tasks within allotted timeframes, demonstrating effective time-management skills.
  • Achieved streak-free window cleanings throughout various residential homes and commercial spaces utilizing professional tools and techniques.
  • Increased client retention rate through consistent attention to detail and thoroughness in all tasks performed.
  • Ordered and stocked cleaning supplies based on current workload and upcoming jobs.
  • Reduced allergens in homes by thoroughly vacuuming carpets and upholstery, improving indoor air quality.
  • Managed client relationships effectively, addressing concerns promptly and professionally while maintaining confidentiality at all times.
  • Spot-cleaned stains and repaired scuffs or dings to maintain furniture and walls.
  • Collaborated with team members to complete large-scale cleaning projects within tight deadlines.
  • Cleaned industrial job sites using maximum strength cleaning solutions and equipment.
  • Assisted with inventory management and restocked supplies as needed to maintain optimal productivity.
  • Used time management and efficient cleaning methods to meet deadlines.
  • Worked alongside other cleaners to complete jobs in corporate office buildings.
  • Deep cleaned or replaced flooring, performing stripping, sealing and finishing tasks.
  • Organized and used industrial cleaning products following strict safety procedures.
  • Promoted a healthy environment by disinfecting high-touch surfaces in both residential and commercial spaces.
  • Emptied trashcans and transported waste to collection areas.
  • Maximized cleaning efficiency by using advanced equipment such as carpet extractors, floor buffers, and pressure washers to achieve impressive results.
  • Mixed, used, and properly stored hazardous chemical cleaners to reduce risk of injury or illness.
  • Safeguarded clients'' possessions by following proper procedures during the handling of valuables and fragile items.
  • Prevented pest infestations by properly disposing of trash and maintaining a clean environment in both indoor and outdoor spaces.
  • Improved visual appeal of outdoor spaces by performing seasonal tasks such as raking leaves, shoveling snow, or power washing exteriors.
  • Upheld safety standards by using appropriate personal protective equipment when handling hazardous materials or chemicals during cleanings.
  • Supported facility maintenance teams through thorough pre-and post-event cleanups at event venues, ensuring seamless transitions between events.
  • Removed trash, debris and other waste materials from premises.
  • Cleaned and sanitized bathrooms, kitchens and other similar areas according to established protocols.
  • Cleaned and maintained lobbies, offices and other common areas in commercial buildings.
  • Cleaned and polished glass doors, mirrors and other surfaces to maintain professional appearance.
  • Handled equipment, chemicals, and materials properly and with caution.
  • Confirmed all cleaning tools and equipment were stored properly after use.
  • Provided assistance to other staff members with cleaning of difficult areas.
  • Maintained cleanliness of restrooms by washing down and properly sanitizing walls, floors and toilets.
  • Vacuumed and shampooed carpets, upholstery and other fabrics.
  • Emptied waste paper and other trash from premises and moved to appropriate receptacles.
  • Used organic-based chemicals to disinfect floors, counters and furniture.
  • Supervised supplies in inventory and submitted reorder requests.
  • Cleaned walls and ceilings with special reach tools following regular schedule.
  • Performed daily facility checklists for cleaning floors, wiping down glass entryways and collecting trash.
  • Followed safety standards and established SOPs when handling, mixing and storing hazardous chemicals.
  • Used vacuum and shampooers to clean carpeted areas in offices, lobbies and corridors.
  • Operated buffers and burnishers to clean and polish floors.
  • Used power scrubbing and waxing machines to scrub and polish floors.
  • Kept public pathways clear of safety hazards and spills with regular checks and attention.
  • Maintained optimal supply levels to meet daily and special cleaning needs.
  • Maintained floor cleaning and waxing equipment.
  • Responded immediately to calls from personnel to clean up spills and wet floors.
  • Used hand trucks or manually lifted supplies, equipment and heavy furniture.
  • Identified repair needs and major maintenance concerns, and escalated issues to management.
  • Assisted with special facility events by preparing rooms, installing decorations, and transporting supplies.
  • Helped outside crew complete grounds maintenance tasks such as mowing grass, trimming bushes and removing debris.

Education

GED

Skills

  • Inventory management
  • Quality assurance
  • Safety compliance
  • Chemical handling
  • Time management
  • Customer service
  • Team collaboration
  • Training development
  • Problem resolution
  • Project delivery
  • Attention to detail
  • Vendor negotiation
  • Data organization
  • Process improvement
  • Event support
  • Strong work ethic
  • Self-motivation and initiative
  • Multitasking proficiency
  • Deep cleaning expertise
  • Professional appearance
  • Reliability and punctuality
  • Dusting and polishing know-how
  • Commercial equipment operations
  • Maintenance
  • Carpet cleaning proficiency
  • Waste disposal management
  • Floor waxing mastery
  • Conflict resolution
  • Upholstery cleaning
  • Problem-solving capacity
  • Sanitization techniques
  • Interior and exterior cleaning
  • Housekeeping
  • Cleaning and sanitizing
  • Physical stamina
  • Sweeping and mopping
  • Disinfection practices
  • Health and safety compliance
  • Quality control
  • Crew management
  • Laundry services
  • Health and safety regulations
  • Complex Problem-solving
  • Sanitation practices
  • Hazardous material handling
  • Supply inventory management
  • Laundry
  • Snow removal
  • Problem-solving
  • Multitasking and organization
  • Verbal and written communication
  • Efficient cleaning techniques
  • Restroom sanitation
  • Basic maintenance
  • Safety protocols adherence
  • Dusting techniques
  • Carpet cleaning
  • Record keeping
  • Window washing proficiency
  • Waste disposal methods
  • Floor care expertise
  • Confidentiality awareness
  • Stain removal techniques
  • Green cleaning practices
  • Odor control methods
  • Exceptional time management
  • Polishing surfaces
  • Safe cleaning with chemicals
  • Floor maintenance
  • Restroom upkeep
  • Glass and window washing
  • Proper chemical handling
  • Furniture rearrangement
  • Able to lift number lbs
  • Commercial and residential cleaning
  • Schedule flexibility
  • Closet detailing
  • Adaptable and flexible
  • New employee training
  • Safety standards and protocols
  • Flexible schedule
  • Communication and interpersonal skills
  • Trash collection and removal
  • Productivity and time management
  • Conscientious and Detail-oriented
  • Fixture cleaning and polishing

Accomplishments

I am an Ordained Minister. I do my best to give kindness and compassion to everyone I encounter, even when they don’t want to be nice in return. I am an overcomer in JESUS. I am a cancer survivor. And that will explain the gap in my work history. I am an overcomer in many ways, able to shed light on many matters. And I love doing my job to the best it can be done with the tools I am given and have even many times over spent my own $ to do a job better with better products because I care about how my finished product is seen to everyone around me. Especially GOD.

Certification

My Whole heart wanting the best outcome is my Certification. And my work speaks for itself (no boast)

Just Sheer Determination and Dedication to accomplish my work better and better is how I strive.

I love Helping Others. Expecting nothing more than to see them happy.

I am a Very strong person inwardly, while very polite and respectful outwardly. I don’t curse. I don’t smoke. I genuinely care about everyone around me. And go the extra mile when it’s necessary. I have everything I need to move forward and accomplish my goals.

Additional Information

I am positive that I can do anything I am trained to do and in some things I can train others as well. I am very meticulous and organized. I like things to be specific and consistent. Because I appreciate an easy flow. And productive work environment. Every job I have had I have worked my way to lead positions.

Timeline

Professional Cleaner

Advantage Cleaning And Restoration Supply House

Auto Body Specialist

Chameleon Color Cards

Head Housekeeper

In Town Home Sweets

GED

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Karey Dionne