Customer Service Representative
Raising Cane's
Lafayette, LA
02.2024 - 05.2024
- Assisted in taking customer orders and providing recommendations.
- Provided quality customer service with a friendly attitude.
- Communicated clearly with kitchen staff regarding order specifics.
- Ensured all dishes were prepared according to restaurant standards.
- Bussed, cleared, and reset tables as needed throughout shift.
- Replenished condiments and other supplies at tables and stations.
- Maintained cleanliness of dining area by wiping down surfaces, sweeping floors.
- Cleaned cooking equipment after use according to safety protocols.
- Organized takeout orders for customers on the go or ordering ahead of time.
- Followed health code regulations when handling food items safely.
- Conducted daily inventory checks to ensure adequate product was available.
- Checked expiration dates on food products regularly and replaced expired items.
- Operated dishwasher following safety guidelines for cleaning dishes properly.
- Followed restaurant guidelines in regards to food safety and hygiene to prevent illness.
- Provided exceptional service to high volume of daily customers.
- Cleaned counters and common areas to minimize spread of germs.
- Stocked condiments, toppings and other food items during slow hours to avoid dashing to kitchen during peak times.
- Completed cleaning duties by sweeping and mopping floors, vacuuming carpet and tidying up server stations.
- Stocked kitchen with necessary supplies such as food items, utensils, and equipment.
- Observed and tested foods to determine if they have been cooked sufficiently.
- Maintained inventory of stock and placed orders when there is a shortage of supplies.
- Monitored quality control of all dishes served to ensure customer satisfaction.
- Followed health and safety regulations while handling food and beverages.
- Took temperature of cooked foods to verify they were cooked thoroughly before serving them.
- Checked the quality of raw materials prior to use in order to ensure freshness of products used.
- Stored food in designated containers and storage areas to prevent spoilage.
