Summary
Overview
Work History
Education
Skills
Accomplishments
Interests
Timeline
Generic

Kari Anderson

Prescott,AZ

Summary

Results-driven, organized and analytical healthcare professional with demonstrated ability to deliver projects on time and meet stakeholder expectations. Eager to collaborate and drive decision-making, bringing a positive attitude.

Overview

15
15
years of professional experience

Work History

Senior Quality Specialist

BJC HealthCare
06.2024 - Current
  • Manage multiple streams of projects, ensuring complete implementation of solutions.
  • Manage database of insurance cards, perform investigation, collaborate with Payor Relations and Revenue Management to achieve best outcome for patient. Receive 30 inquiries per week requiring investigation.
  • Partner with key stakeholders and co-workers throughout the project process to effectively ensure that solutions meet business objectives and are sustainable.
  • Design and develop solutions with measurement processes to effectively close the gaps between current state and desired current state.
  • Review reporting, monitor error metrics, perform trend analysis and propose solutions.

Quality Specialist

BJC HealthCare
03.2022 - 06.2024
  • Conducted data review and developed standard practices and implemented solutions for job aids created by Quality & Training Team.
  • Performed quality review for key stakeholders to evaluate team's adherence to established standards.
  • Recorded and organized test data for report generation and analysis.
  • Brainstormed and implement solutions to provide education to front-line users.
  • Developed and launched new SharePoint site accessed by 1500+ employees.
  • Maintained database of insurance information utilized by 1000+ employees.

Team Lead

BJC HealthCare
03.2020 - 03.2022
  • Detected opportunity and implemented claims denials process for audits resulting in cost savings.
  • Evaluated employee skills and knowledge regularly, training, and mentoring individuals with lagging skills. Performed 60 audits per month.
  • Coached team members in techniques necessary to complete job tasks.
  • Functioned as a consultant for a vendor, identifying root issues to resolve outstanding claims.

Analyst, Shared Services

BJC HealthCare
04.2019 - 03.2020
  • Analyzed rate contracts to verify claim adherence to negotiated guidelines. Filed disputes and performed trend analysis.
  • Managed department worklists, conducted root cause analysis, provided effective solutions.
  • Effectively collaborated with key stakeholders to perform refund process.

Patient Account Representative

BJC HealthCare
08.2017 - 04.2019
  • Skilled at working independently and collaboratively in a team environment.
  • Became a subject matter expert and provided ongoing training for teammates.
  • Earned individual award for process improvement and earned outstanding teamwork award.

Patient Access Representative

Missouri Baptist Medical Center
10.2014 - 08.2017
  • Coordinated patients with clinical staff to ensure patient care, satisfaction and efficiency.
  • Established successful relationships with physicians and their staff by competently scheduling procedures and proving excellent customer service.
  • Verified completeness and accuracy of patient information for documentation in EMR system.

Owner

Classical Bergen County
12.2010 - 06.2013
  • Networked in Metro NYC, hosting 4-6 sales meetings each year. Planned and managed two regional conferences. Grew customer base 71% from 2011 to 2012.
  • Managed day-to-day business operations.
  • Enhanced operational efficiency and productivity by managing budgets, accounts, and costs.
  • Recruited, hired and trained employees. Managed staff of 8-10 tutors and cultivated a caring culture through mutual relationships.

Education

Certificate - Project Management

Google
Remote
07-2025

MBA - Business Administration

Webster University
Webster Groves, MO
08-2019

Graduate Certificate - General Theological Studies

Covenant Seminary
Saint Louis, MO
05-2001

Bachelor of Arts - Business/Economics

Wheaton College
Wheaton, IL
05-1991

Skills

  • Excellent organizational skills
  • Strong interpersonal skills
  • Project planning and scheduling
  • Waterfall and Agile methodologies
  • Data analysis and reporting
  • Communication skills
  • Microsoft office suite competency
  • Business case writing
  • Critical listening and thinking skills
  • Leadership

Accomplishments

  • Implemented Agile strategy with team of 5 in the development of a digital learning tool for Medicare coordination of benefits. To be rolled out to Patient Access team (over 1000 employees) in September 2025.
  • Collaborated with team of 5 in the development of job aid repository and standard work process. Job aids are utilized by various teams composed of thousands of employees.
  • Maintain project SharePoint site and project document repository.
  • Create project charters, timelines, follow-up on meeting milestones to drive project completion to meet stakeholder expectations.

Interests

  • Passionate about balancing physical health with mental and emotional wellness
  • Committed to maintaining personal fitness through regular participation in hiking, running, golf, biking, walking and pickleball
  • Committed to serving in the community through homeless shelters, food pantries and church children's ministry

Timeline

Senior Quality Specialist

BJC HealthCare
06.2024 - Current

Quality Specialist

BJC HealthCare
03.2022 - 06.2024

Team Lead

BJC HealthCare
03.2020 - 03.2022

Analyst, Shared Services

BJC HealthCare
04.2019 - 03.2020

Patient Account Representative

BJC HealthCare
08.2017 - 04.2019

Patient Access Representative

Missouri Baptist Medical Center
10.2014 - 08.2017

Owner

Classical Bergen County
12.2010 - 06.2013

Certificate - Project Management

Google

MBA - Business Administration

Webster University

Graduate Certificate - General Theological Studies

Covenant Seminary

Bachelor of Arts - Business/Economics

Wheaton College

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