KARI-ANN HARRIS-REUBEN
Brooklyn,NY
Summary
Experienced Office Management and Administration Professional experienced optimizing productivity, efficiency and service quality across various environments. Highly dependable, ethical and reliable support specialist and leader that blends advanced organizational, technical and business acumen. Works effectively with cross-functional teams in ensuring operational and service excellence.
Performance-oriented and driven with in-depth understanding of budgets, payroll and office organization needs. Skillfully coordinate resources and administrative support to keep operations smooth and boost team productivity.
Overview
14
14
years of professional experience
Work History
Supervisor of Operations
Ambulnz Holdings LLC
04.2021 - Current
- Maintained constant up-to-date knowledge and records of all current HIPPA and COVID-19 protocols issued by all regulatory agencies
- Liaise with multiple departments to determine needs and generated reports on recommended improvements.
- Devised processes to boost long-term business success and increase profit levels.
- Established and administered annual budget with controls to prevent overages, and support sustainability objectives.
- Established positive and effective communication among unit staff and organization leadership, reducing miscommunications and missed deadlines.
- Formulated processes to improve assistance to support groups, resulting in reduction of downtime and financial loss.
- Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
- Promoted positive customer experience through day-to-day supervision and management of health facility.
- Supported top-level decision-making and strategy planning, forging productive relationships with top leaders and serving as key advocate for various personnel issues.
Project Management Administrator
K&A Construction And Design LLC
09.2009 - 09.2019
- Maintained open communication by presenting regular updates on project status to customers.
- Scheduled and facilitated meetings between project stakeholders to discuss deliverables, schedules and conflicts.
- Tracked project and team member performance closely to quickly intervene in mistakes or delays.
- Reported regularly to managers on project budget, progress and technical problems.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Offered friendly and efficient service to customers, handled challenging situations with ease.
- Performed duties in accordance with applicable standards, policies and regulatory guidelines to promote safe working environment.
Project Manager/Administrator
Evergreene Studios Inc.
10.2007 - 09.2009
- Accomplished multiple tasks within established timeframes.
- Cross-trained existing employees to maximize team agility and performance.
- Maximized performance by monitoring daily activities and mentoring team members.
- Adjusted job assignments and schedules to keep pace with dynamic business needs, factoring in processes, employee knowledge and customer demands.
- Established and updated work schedules to account for changing staff levels and expected workloads.
- Maximized productivity by keeping detailed records of daily progress and identifying and rectifying areas for improvement.
- Achieved or exceeded financial goals on regular basis by controlling expenses, optimizing schedules and regulating inventory usage.
- Expanded cross-functional organizational capacity by collaborating across departments on priorities, functions and common goals.
- Improved operational planning and business frameworks to enhance resource utilization and reduce waste.
Education
Bachelor of Science - Business Management And Professional Studies
Medgar Evers College of The City University of New York
Brooklyn, NY06.2019
Associate of Applied Science - Nursing
Medgar Evers College of The City University of New York
Brooklyn, NY05.2015
Associate of Science - Labor Studies
SUNY Empire State College
Saratoga Springs, NY06.1997
Skills
- Staff Training
- Project Development
- Process Improvement Strategies
- Policy and Procedure Implementation
- Proficient EPIC
- Contract Development
- Business Administration
- Project Planning
- Cross-Functional Communication
- Contract Administration
- Microsoft Office Suite Expertise
- Proficient in Excel
- Planning and Implementation
Accomplishments
- Earned the “Nurses Association of the Counties of Long Island Award in 2015 for Outstanding Leadership.
- New York State Senate Citation Award for Outstanding Community Service.
Affiliations
New York State Notary Public
Timeline
Supervisor of Operations
Ambulnz Holdings LLC
04.2021 - Current
Project Management Administrator
K&A Construction And Design LLC
09.2009 - 09.2019
Project Manager/Administrator
Evergreene Studios Inc.
10.2007 - 09.2009
Bachelor of Science - Business Management And Professional Studies
Medgar Evers College of The City University of New York
Associate of Applied Science - Nursing
Medgar Evers College of The City University of New York
Associate of Science - Labor Studies
SUNY Empire State College
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