Kari Baloga
Pittsburgh,PA
Summary
Dynamic professional with a proven track record at South College, excelling in student retention strategies and leadership development. Skilled in talent screening and interviewing, I effectively enhance team performance while fostering strong communication and organizational skills.
Overview
8
8
years of professional experience
Work History
Lead Student Success Mentor (formerly Academic Advisor)
South College
Cranberry Township, USA
02.2024 - Current
- Lead student success initiatives by providing personalized academic and career guidance.
- Conduct phone screens and interviews for prospective team members and support onboarding processes.
- Partner with HR and leadership on recruitment efforts and candidate evaluations.
- Maintained consistent communication with students through meetings, calls, and email outreach to support academic engagement.
- Assessed academic progress and implemented action plans for at-risk students to enhance their success.
- Advise on course selection, scheduling, study strategies, and career planning.
- Collaborate with faculty and administrators on academic programming and master schedule planning.
- Monitored student performance trends and intervened proactively to improve retention rates.
Bartender/Server
Moon Golf Club
Moon Township, USA
06.2024 - Current
- Deliver high-quality service in a fast-paced, member-focused environment.
- Drive sales through menu knowledge and strategic upselling.
- Process transactions accurately using POS systems and balance registers.
- Maintain cleanliness and organization standards.
Patient Care Coordinator
The Skin Center
Mt. Lebanon, USA
07.2022 - 02.2024
- Scheduled appointments and managed high-volume patient communication.
- Supported clinic workflow and administrative efficiency.
- Handled patient inquiries and concerns, providing timely resolutions and support.
- Assisted in onboarding new hires through orientation and training sessions.
- Coordinated recruitment processes, including job postings and candidate communications.
Toddler Teacher
Coraopolis Day School
Coraopolis, USA
08.2018 - 07.2020
- Developed and implemented age-appropriate lesson plans for toddlers.
- Fostered social, emotional, and cognitive development in early childhood learners.
- Maintained a safe, structured, and engaging classroom environment.
Education
Bachelor of Science - Psychology, Education
Robert Morris University
Moon TownshipMaster of Business Administration - Leadership
South College
Cranberry TownshipSkills
- Talent Screening & Interviewing
- Recruitment Support
- HR Collaboration
- Student Retention Strategies
- Leadership & Team Development
- Early Childhood Education
- Classroom Management
- Conflict Resolution
- Data Tracking & Reporting (Excel)
- Time Management
- Active Listening
- Organizational Skills
- Communication Skills
- Multitasking
- Customer Service Excellence
Timeline
Bartender/Server
Moon Golf Club
06.2024 - Current
Lead Student Success Mentor (formerly Academic Advisor)
South College
02.2024 - Current
Patient Care Coordinator
The Skin Center
07.2022 - 02.2024
Toddler Teacher
Coraopolis Day School
08.2018 - 07.2020
Bachelor of Science - Psychology, Education
Robert Morris University
Master of Business Administration - Leadership
South College