

Experienced Analyst with over 20 years in health care insurance industry. Cross-functional experience including marketing, sales, customer service, operations, and project management. Highly organized, initiative-taking, reliable, hardworking, strong diligence, and collaborative personality. Systems analyst, skilled in engaging with stakeholders of all levels to facilitate requirements and gathering documentation. Experienced in design, user acceptance testing (UAT), defect resolution and implementation of technical solutions. Experienced working all Microsoft products. Knowledgeable systems analyst with history of progressive leadership and project management. Delivers key initiatives. Aligns teams, drives collaboration and cohesion to complete projects on time and within budget. Subject Matter Expert; summary of benefits, project management, product knowledge, regulatory document delivery, analytical reporting processes such as initial rate notices and weekly progress reporting. Strong understanding of diverse business intelligence methodologies to improve workflow, productivity, and reliability. Organized and dependable candidate successful at managing multiple priorities with a cheerful outlook. Willingness to take on added responsibilities to meet team goals. Enthusiastic collaborator eager to contribute to team success through demanding work, diligence, and excellent organizational skills. Clear understanding of the interaction of people and training in multiple areas including creating training documents. Motivated to learn, grow, and excel in any type of industry. Focused Project Manager adept at planning, directing and maintaining continuous operations in various departments. Experienced in directing manufacturing employees and keeping efficient production in accordance with quality standards. Applying creative and analytical approach to operations for continuous process improvement. Skilled at identifying or anticipating problems and providing solutions. Excels through mentoring, training and empowering team to excel in performance. Talented professional considered knowledgeable leader and dedicated problem solver. Brings Number years of valuable expertise to forward company objectives. Attentive to detail with experience in coordinating projects, programs and improvements.