Kari Davis Curry
Phoenix,AZ
Summary
Talented Vice President of Community Operations with excellent employee development, customer service and analytics skills coupled with more than 17 years of progressive aging servies experience. Passionate about aligning systems with business requirements, policies and regulatory requirements to improve the lives of team members and residents served. Excellent team builder and leader of initiatives.
Overview
17
17
years of professional experience
1
1
Certification
Work History
Vice President of Community Operations/Executive Director
Sun Health La Loma Village
03.2018 - Current
- Identified opportunities to improve business process flows and overall departmental productivity.
- Hired and managed employees to maximize productivity while training staff on best practices and protocols.
- Established performance goals for department and provided methods for reaching milestones.
- Increased company growth through collaboration with sales and marketing departments.
- Attended trade shows and client meetings, promoting company brand and building rapport with prospects and partners.
- Created and made appropriate documentation for annual budgets and senior leadership goals.
- Identified and solved issues with production, workforce and material sourcing to drive business objectives.
Assisted Living Manager
Sun Health La Loma Village
03.2014 - 03.2018
- Applied reason, logic, and advanced problem-solving skills to resolve complex and sensitive issues.
- Worked in fast-paced environment with competing demands for time and attention.
- Led, directed and motivated others to innovate and excel.
- Recruited, hired and trained all staff, providing direct supervision, ongoing staff development and continuing education to employees.
- Developed and updated policies and procedures, maintaining compliance with statutory, regulatory and local, state and federal guidelines relating to HIPAA, benefits administration and general liability.
- Communicated with patients, ensuring that medical information was kept private.
- Direct day-to-day administrative and operational functions for [Number]-bed facility, providing guidance and leadership to over [Number] employees across more than [Number] departments.
- Conducted routine facility inspections, identifying areas needing improvement and eliminating hazards posed to staff and residents for continued compliance with associated regulations.
- Created customized care plans, working with hospital staff and families to assess and meet individual needs.
- Implemented successful healthcare program through professionalism, quality of care, medical teaching and patient satisfaction.
- Monitored and inspected staff processes to eliminate hazards posed for both residents and staff while ensuring continuous compliance with regulations.
- Recruited, hired and coached employees to offer high-quality, cost-effective care to all residents.
Life Enrichment Director
Sun Health La Loma Village
11.2006 - 03.2018
- Increased resident socialization through implementation of wide range of fun, educational and family-oriented activities.
- Collaborated closely with residents, using effective communication to better understand favorite activities.
- Coordinated holiday decorating of facility, garnering help of residents and volunteer staff.
- Planned zoo trips, shopping excursions and religious worship opportunities for residents.
- Provided one-on-one programs and activities for residents unable to participate in group settings.
- Improved recreational programming based on feedback from customers and employees.
- Led efforts to conceive, develop and execute thematically aligned entertainment programming.
- Developed and maintained connections with performers, agents and promoters to accumulate robust options for entertainment activation.
- Demonstrated respect, friendliness and willingness to help wherever needed.
Education
Master of Arts - Public Administration
Grand Canyon University
07.2018
Bachelor of Arts - Therapeutic Recreation
Belmont Abbey College
Belmont, NC12.2004
Skills
- Policy and Procedure Development
- Rules and Regulations
- Business Growth and Marketing Strategies
- Critical Thinking
- Budget Oversight
- Public Speaking
- Process Improvement
- Conflict Resolution
- Industry Best Practices
- People and Culture
Certification
- Licensed Nursing Home Administrator #01872
- Certified Arizona Assisted Living Manager #10779
- Certified Therapeutic Recreation Specialist #53653
- Certified Caregiver ALTP 0137
- CPR and First Aid Certified
Accomplishments
- LeadingAge Arizona Leadership Academy Alumni – class of 2011-2012
- LeadingAge Arizona Emerging Leader of the Year 2015
Timeline
Vice President of Community Operations/Executive Director
Sun Health La Loma Village
03.2018 - Current
Assisted Living Manager
Sun Health La Loma Village
03.2014 - 03.2018
Life Enrichment Director
Sun Health La Loma Village
11.2006 - 03.2018
Master of Arts - Public Administration
Grand Canyon University
Bachelor of Arts - Therapeutic Recreation
Belmont Abbey College
- Licensed Nursing Home Administrator #01872
- Certified Arizona Assisted Living Manager #10779
- Certified Therapeutic Recreation Specialist #53653
- Certified Caregiver ALTP 0137
- CPR and First Aid Certified
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