Kari A. Day
Columbus
Summary
Experienced with designing and implementing comprehensive training programs to enhance organizational performance. Utilizes strategic planning and leadership skills to drive team efficiency and achieve measurable outcomes. Knowledge of innovative instructional design methods to foster continuous employee development and engagement.
Overview
2026
2026
years of professional experience
Work History
DIRECTOR OF TRAINING & SERVICE
Grandview Cafe, Homefield Iconic, Railhouse, Switch
01.2024 - Current
- Designed and developed a comprehensive training program to align with our company and organizational goals.
- Conducted training needs assessments to identify gaps in critical skills and prioritize training areas.
- Facilitated continued education classes for staff and management, including all new hiring and orientation sessions.
- Manage training budgets while allocating resources effectively.
- Track training effectiveness through timely assessments, new hire surveys, and performance metrics.
- Mentored new trainers, fostering a culture of continuous improvement and knowledge sharing among staff.
- Collaborated with management to identify training needs and establish strategic learning objectives.
- Streamlined onboarding processes, reducing time to competency for new employees across multiple locations.
- Collaborated with company leadership to align training goals with organizational objectives.
- Managed a team of trainers, providing guidance and support to enhance their instructional abilities.
- Coordinated cross-functional efforts to address unique challenges faced by different departments through tailored training solutions.
- Championed an ongoing professional development culture within the organization that encouraged continuous learning opportunities for staff members.
- Implemented a robust system for tracking employee progress throughout various stages of their career, identifying opportunities for further growth or skill enhancement when necessary.
- Facilitated effective communication between trainees and company management, fostering open dialogue about individual progress and areas of improvement.
- Trained staff during demonstrations, meetings, conferences, and workshops.
- Trained new hires to perform cross-training exercises with experienced workers.
- Analyzed effectiveness of training programs at all levels and recommended updates.
- Reviewed and edited all training materials for accuracy and company policy compliance.
GENERAL MANAGER
Matt the Miller’s
2022 - 01.2024
- Identified opportunities to enhance training programs, methodologies, and company culture based on feedback and emerging industry trends.
- Partnered with different departments to identify staffing needs and align hiring initiatives with overall business and budget objectives.
- Continuously monitored budgets, tracking sales and inventory to ensure financial accountability.
- Provided clear and regular feedback to improve growth opportunities and increase productivity.
- Developed and promoted Assistant General Manager's, Supervisors, and Sous Chef’s working in conjunction with the Executive Chef.
- Recruit, hire, train, and evaluate team members to build confidence and promote better service for our guests.
- Ensured compliance with all health and safety regulations.
- Maintained the restaurants appearance and functionality.
- Developed and implemented strategies to increase sales and profitability.
- Drove year-over-year business growth while leading operations, strategic vision, and long-range planning.
- Managed budget implementations, employee evaluations, and contract details.
Lead Bartender & Supervisor
Matt the Millers Tavern
2015 - 2022
- Supervised bar operations, ensuring compliance with health and safety regulations.
- Trained and mentored junior bartenders, enhancing service quality and teamwork.
- Developed innovative cocktail menus, increasing customer satisfaction and repeat business.
- Managed inventory levels, optimizing stock usage and minimizing waste.
- Implemented efficient workflow processes, improving service speed during peak hours.
- Collaborated with management to analyze sales trends and adjust offerings accordingly.
- Resolved customer complaints swiftly, maintaining high standards of service excellence.
- Trained new bartenders on company policies, drink recipes, and customer service best practices to maintain consistent performance across the team.
- Resolved customer complaints promptly and professionally, preserving positive relationships between the business and its clientele.
- Maintained a clean and well-organized bar area, ensuring compliance with sanitation standards and enhancing guest experience.
GENERAL MANAGER
Endeavor Brewing & Spirits
01.2019 - 01.2022
- Hired, trained, scheduled and supervised all brewery staff, including taproom staff, production team, and sales representatives.
- Managed budgets, tracked sales, controlled costs through proper inventory, analyzed current trends, and identified areas for improvement.
- Ensured excellent customer service in the taproom, managed customer feedback, and fostered a positive brand experience.
- Developed and implemented marketing and business strategies, managed all social media platforms, collaborated with sales team to promote both on and off premise events.
- Organized and managed special events including beer festivals, taproom events, private functions and all charity and non profit events.
- Built programs and relationships with local businesses and organizations, developing and marketing community events to promote the brewery.
GENERAL MANAGER
Zauber Brewing Company
2013 - 01.2014
- Directed operational strategies to enhance customer satisfaction and streamline service delivery.
- Managed daily restaurant operations, ensuring adherence to quality standards and compliance with health regulations.
- Implemented training programs for staff, enhancing team performance and service efficiency.
- Analyzed financial reports to identify trends, optimizing budget allocation and cost management.
- Fostered relationships with suppliers, negotiating contracts to improve product quality and reduce costs.
- Led staff meetings to communicate goals, address challenges, and promote a culture of teamwork and accountability.
- Developed marketing initiatives that increased brand awareness and attracted new customers to the establishment.
- Evaluated operational processes regularly, identifying areas for improvement to drive efficiency and profitability.
- Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
- Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
- Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.
- Monitored financial performance, set budgets and controlled expenses to provide financial stability and long-term organizational growth.
- Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures, and technology systems.
- Managed budget development, forecasting, and financial reporting processes to track progress towards organizational objectives accurately.
- Formulated policies and procedures to streamline operations.
- Implemented operational strategies and effectively built customer and employee loyalty.
- Implemented effective cost-saving measures to reduce overhead expenses without compromising quality or service.
TRAINING MANAGER
Winking Lizard Tavern
01.2011 - 01.2013
- Developed and implemented comprehensive training programs for new employees to enhance onboarding experience.
- Facilitated ongoing training sessions to improve staff performance and service quality across multiple locations.
- Evaluated training effectiveness through assessments, adjusting content based on participant feedback and performance metrics.
- Collaborated with management to identify training needs and create tailored programs addressing specific operational challenges.
- Mentored team members, fostering professional growth and encouraging adherence to company standards and policies.
- Conducted regular audits of training materials, ensuring alignment with industry best practices and compliance standards.
- Led cross-functional workshops, promoting teamwork and enhancing communication between departments for improved service delivery.
- Alternated training methods to diversify instruction, strengthen learning opportunities, and enhance program success.
- Collaborated with other departments to align training programs with organizational goals and objectives.
- Organized and edited training manuals, multimedia visual aids, and other educational materials.
TRAINING MANAGER
Smokey Bones
01.2009 - 01.2011
- Streamlined training processes by integrating technology tools, reducing training time while maintaining quality outcomes.
- Stayed abreast of industry trends and emerging best practices in talent development, ensuring the organization maintained a competitive edge in workforce capabilities.
- Increased overall productivity by conducting regular skills gap analyses and addressing identified needs with targeted training interventions.
- Conducted orientation sessions and organized on-the-job training for new hires.
- Collaborated with department heads to align training programs with organizational goals, ensuring relevancy and impact.
- Enhanced team productivity by implementing innovative training strategies that catered to diverse learning styles.
- Conducted thorough needs assessments to pinpoint specific training requirements, leading to more targeted and effective training solutions.
- Fostered culture of continuous learning and development, which contributed to higher employee retention rates.
- Identified skill gaps in workforce and addressed them through targeted training programs, resulting in more competent and versatile team.
TRAINING MANAGER
Grizzly Peak Brewing Co.
2006 - 01.2009
- Established a culture of continuous learning, promoting professional development opportunities for all employees across the organization.
- Monitored and evaluated training performance to determine quality and cohesiveness.
- Communicated all learning and performance objectives, schedules, and training assessments to upper management.
- Evaluated the effectiveness of training programs using various assessment tools, providing valuable feedback for continuous improvement initiatives.
- Improved employee retention rates by creating engaging and interactive learning materials.
- Facilitated ongoing training sessions to improve staff performance and service quality across multiple locations.
- Evaluated training effectiveness through assessments, adjusting content based on participant feedback and performance metrics.
- Collaborated with management to identify training needs and create tailored programs addressing specific operational challenges.
SAUTE CHEF
The Common Grill
01.2003 - 2006
- Prepared and executed a variety of sauté dishes following established recipes and presentation standards.
- Collaborated with kitchen staff to ensure timely service and high-quality food output.
- Maintained cleanliness and organization of workstations to comply with health and safety regulations.
- Assisted in training new kitchen staff on sauté techniques and best practices for efficiency.
- Implemented process improvements to enhance workflow efficiency within the sauté station.
- Developed seasonal menu items, contributing creative ideas based on current culinary trends.
- Monitored inventory levels, communicated needs to management, and minimized food waste during preparation.
- Complied with nutrition and sanitation regulations and safety standards by taking proper precautions to deliver high-quality food timely and simultaneously.
Education
Culinary Arts & Hospitality Management
Washtenaw Community College
Ann Arbor, Michigan01.2003
Skills
- Cost Control Analysis
- Inventory Management
- Performance management
- Curriculum design
- Excellent communication
- Adaptability and flexibility
- Team management
- Leadership development
- Virtual training
- Complex Problem-solving
Timeline
DIRECTOR OF TRAINING & SERVICE
Grandview Cafe, Homefield Iconic, Railhouse, Switch
01.2024 - Current
GENERAL MANAGER
Endeavor Brewing & Spirits
01.2019 - 01.2022
TRAINING MANAGER
Winking Lizard Tavern
01.2011 - 01.2013
TRAINING MANAGER
Smokey Bones
01.2009 - 01.2011
SAUTE CHEF
The Common Grill
01.2003 - 2006
GENERAL MANAGER
Matt the Miller’s
2022 - 01.2024
Lead Bartender & Supervisor
Matt the Millers Tavern
2015 - 2022
GENERAL MANAGER
Zauber Brewing Company
2013 - 01.2014
TRAINING MANAGER
Grizzly Peak Brewing Co.
2006 - 01.2009
Culinary Arts & Hospitality Management
Washtenaw Community College
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