Kari Diaz
Costumer Service Representative
Harlingen,Texas
Summary
Dedicated crew member with strong customer service skills, time management, and problem-solving abilities. Committed to enhancing team collaboration and streamlining operations for improved service efficiency.
Overview
5
5
years of professional experience
2
2
Languages
Work History
Mcdonals Crew Member
Mcdonals
12.2025 - 04.2026
- Provided exceptional customer service by taking orders and ensuring accurate order fulfillment.
- Took orders, prepared meals, and collected payments.
- Maintained cleanliness and organization of workstations to meet health and safety standards.
- Collaborated with team members to improve workflow and enhance service speed during peak hours.
- Operated front counter and drive-thru to serve customers efficiently.
- Facilitated order taking, meal preparation, and payment collection to ensure service flow.
Walmart Apparel
Walmart
01.2021 - 12.2025
- Demonstrated self-motivation by consistently seeking out tasks and completing them independently., with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Demonstrated skill in collaborating with team members to achieve project objectives. independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Developed and maintained courteous and effective working relationships.
- Excellent communication skills, both verbal and written.
Education
Associate of Science - Enginnering
Texas State Technical College
Harlingen, TX 05.2001 -
High School Diploma -
Harlingen High School South
Harlingen, TX 05.2001 -
Skills
Point of sale
Safe food handling
Food safety practices
Customer service
Food preparation
Multitasking and organization
Time management
Problem-solving
Teamwork and collaboration
Accomplishments
- Compiled inventory lists and worked with vendors for product pricing and special orders. Handled high volume sales with cash, credit and gift card transactions, balancing cash draw at end of shift with 100% accuracy rate.
- Telephone Service - Professionally processed 80+ calls per day, providing information and service to ensure customer satisfaction.
- Monetary Transactions - Managed cash, check, credit, and automatic debit card transactions with flawless accuracy.
Timeline
Mcdonals Crew Member
Mcdonals
12.2025 - 04.2026
Walmart Apparel
Walmart
01.2021 - 12.2025
Associate of Science - Enginnering
Texas State Technical College
05.2001 -
High School Diploma -
Harlingen High School South
05.2001 -