Problem-solving Clinical Director qualified to manage health regulations, perform patient care and further motivate and educate talented staff. Enthusiastic professional with background affecting positive patient outcomes, finding creative solutions to administrative issues and interacting with diverse personalities. Committed to building a positive workspace that encourages staff to further their education and training. Trauma-informed care background, providing an ethical and compassionate approach to care for clients.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Clinical Director
Florida Autism Center (A Division of Bluesprig)
01.2022 - Current
Coached and trained newly hired employees so that each understood job responsibilities and requirements of positions.
Mentored staff members through professional development opportunities, fostering a culture of continuous learning and growth.
Cultivated a positive organizational culture that supported employee engagement, teamwork, open communication, ethical behavior, accountability.
Conducted regular performance evaluations for clinical staff, identifying areas for improvement and providing constructive feedback for growth.
Conducted specialized training on trauma-informed care, scheduling productivity, community outreach, marketing, along with socially significant goals and programming.
Worked closely with community helpers such as fire fighters and police officers, to ensure a healthy relationship between clients and community helpers.
Marketed for the company, visiting other clinics, hospitals, and rehabilitation centers.
Presented on autism awareness in conferences, along with trauma-informed care and behavioral programming
Oversaw two different centers for clinical direction
Conducted staff meetings each month, along with specialized 1:1 trainings with clinical supervisors
Managed the clinics scheduling, finances and intake process
Clinical Supervisor
Florida Autism Center
09.2021 - 01.2022
Collaborated with multidisciplinary teams to coordinate care for clients with complex needs, ensuring comprehensive support was provided across all domains of life functioning.
Supervised behavior therapists, while meeting the monthly criteria
Held a case load of 8 or more clients and made individualized programs to ensure success
Conducted initial assessments, preference assessments, functional analysis assessments, graphed all relative data, and continued to update the behavioral reports throughout the clients authorizations
Enhanced team collaboration through regular staff meetings, case conferences, and training sessions.
Conducted research for each case
Responded to crisis situations with calm and professional approach to optimize support.
Monitored, analyzed, and corrected staff performance while continuing to provide training
Conducted intern group trainings on policies, practices, family guidance, trauma-informed care, programming, among other responsibilities
Registered Behavior Therapist
Florida Autism Center
08.2020 - 09.2021
Responsible for making observations regarding clients physical condition, behavior, and responses to treatment, reporting any significant changes
Provide intensive 1:1 ABA therapy to clients
Provide care to clients with disabilities in a manner that promotes safety, comfort, and the therapeutic environment.
Accurately follow standard operating procedures while attending to behavioral problems that may arise utilizing appropriate skills in crisis prevention and intervention.
Work with other members of a multi-disciplinary team in leading activities.
Attend and complete all requested meetings and trainings.
Intern: Write programming, conduct both indirect and direct assessments with the overview of the supervisors
Account Manager
Florida’s Best Aluminum
12.2018 - 03.2020
Manage each current client and potential clients account
Accept and keep track of payments for each job completed or in progress
Responsible for scheduling jobs, visiting the site, collecting information needed to process account information, and to keep in contact with the client until account is closed
Managing each social media platform
Answer the initial phone call to make a profile for each customer
Manage, measure, and quote each walk in job and on-site job
Order materials that are needed in the shop each week for current accounts
Maintain constant communication between the clients and the rest of the company
Attend insurance business meetings to organize each customers profile once a week
Revise each final quote to send out to the customer, an log any conversation conducted between myself and the client
Personal Trainer/Small Group Trainer
Florida Southern College
01.2016 - 05.2018
Manage, administer and implement fitness assessments, fitness training, and consultations, Be a resource to all patrons in regards to the wellness programs and incentives that FSC has to offer, as well as research any health related questions that may arise, Responsible for marketing and customer service related to the fitness area of the Nina B
Hollis Wellness Center, Responsible for educating, motivating and encouraging the client to help meet their personal goals, Leading the hiring committee for potential new trainers, organizing the interviews and being responsible for setting up the interview appointments, Started Small Group Training and was responsible for no more than 8 people at a time
Educated clients on proper exercise techniques, reducing risk of injury during workouts.
Motivated clients to stay on track with fitness goals with positive and friendly approach.
Education
Master’s Degree - Behavioral Psychology
Pepperdine University
Bachelor’s Degree - Psychology
Florida Southern College
Mental Health
Skills
Budget Oversight
Clinical Quality Improvement
Employee Performance Evaluations
Resource Coordination
Direct Patient Care
Exemplary communication skills
Community Outreach Programs
Staff Scheduling
Clinical Leadership
Developing training programs
Patient records administration
Certification
American Red Cross CPR/AED and First Aid Lay Responder
Florida Southern College In-House Personal Training Course
CardioPump Kettlebell Certification
Board-Certified Behavior Analyst
Registered Behavior Therapist
Research
Lead Experimenter, Developed Stimuli / IRB submission, Recruited participants and collected data, Data Analyses, Results presented in multiple poster presentations
Registered Behavior Technician I at Florida Autism Center Specialty Clinics/BluesprigRegistered Behavior Technician I at Florida Autism Center Specialty Clinics/Bluesprig