Summary
Overview
Work History
Education
Skills
Timeline
Generic

Kari Favreau Le

JACKSONVILLE,FL

Summary

Self-motivated Upper Management possessing 30 years of experience in all areas of McDonald's Operations and back office knowledge. Proficient in all of McDonald's standards and procedures to be a successful Owner/Operator. Motivate to move the business forward to achieve outstanding results in QSC & V while running a profitable business.

Overview

30
30
years of professional experience

Work History

Director of Human Resources/Training

JD-ASG Management Co., Inc. BDBA McDonald's
02.2014 - Current
  • Conducted investigations and assisted with handling employee complaints involving Affirmative Action and EEOC to promote equitable workplace.
  • Managed other HR staff and oversaw completion of tasks and initiatives.
  • Recommended appropriate resolutions to employee relations concerns and handled disciplinary issues and investigations of misconduct.
  • Distributed employee engagement surveys to identify areas of improvement.
  • Designed robust compensation and benefits packages to attract top employees.
  • Oversaw benefits administration, ensuring compliance and cost-effectiveness of offerings.
  • Managed the onboarding process, providing new hires with necessary tools for success from day one.
  • Provided updates on HR policy changes to employees to satisfy compliance and state laws.
  • Coordinated technical training and personal development classes for staff members.
  • Maintained current knowledge of industry regulations and legislation to amend policies and promote compliance.
  • Managed Workers Comp and Customer Incident program. High knowledge about lawsuit and items needed to reduce cost.
  • Maintain organizational Finances to maintain proper ratios for Owner/Operators

Director of Training and Development

JD-ASG Management Co., Inc DBA McDonald's
08.2011 - 03.2015
  • Directed training programs and development paths for managers and supervisors.
  • Launched e-learning platforms to expand accessibility of educational resources within the organization.
  • Tested all training software and hardware prior to commencing training programs.
  • Trained new hires to perform cross-training exercises with experienced workers.
  • Increased employee retention through targeted development initiatives and career path planning.
  • Directed field training to enhance participants' skills.
  • Managed new employee orientation training process for more than 200 employees each year.
  • Communicated all learning and performance objectives, schedules, and training assessments to upper management.
  • Reviewed and edited all training materials for accuracy and company policy compliance.

Area Supervisor

JD-ASG Management Co., Inc DBA McDonald's
07.2000 - 03.2011
  • Maintained open lines of communication between management and staff, facilitating teamwork and collaboration towards shared goals.
  • Established clear objectives for each reporting period that aligned with company-wide goals.
  • Developed strong relationships with vendors and suppliers for timely delivery of products at competitive prices, optimizing inventory management.
  • Prepared, calibrated, and monitored production levels to achieve targets.
  • Conducted routine inspections to check quality and food safety compliance with established specifications.
  • Managed budgets and resources to ensure optimal allocation of funds, maximizing operational success.
  • Increased customer satisfaction with enhanced staff training
  • Maintained clean, adequately stocked, and organized store by streamlining daily operations and introducing new procedures.
  • Worked flexible hours across night, weekend, and holiday shifts.
  • Worked effectively in fast-paced environments.
  • Organized and detail-oriented with a strong work ethic.
  • Used critical thinking to break down problems, evaluate solutions and make decisions.
  • Excellent communication skills, both verbal and written.

General Manager

JD-ASG Management Co., Inc
07.1994 - 07.2000
  • Analyzed market trends/data to identify potential opportunities for business growth within existing or emerging markets successfully.
  • Implemented policies and followed procedures to streamline operations.
  • Reduced operational risks while organizing data to forecast performance trends.
  • Managed purchasing, sales, marketing and customer account operations efficiently.
  • Observed each employee's individual strengths and initiated mentoring program to improve areas of weakness.
  • Introduced new methods, practices, and systems to reduce turnaround time.
  • Drove year-over-year business growth while leading operations, strategic vision, and long-range planning.
  • Managed budget implementations, ran profitable restaurant exceeding P&L budgets
  • Trained and guided team members to maintain high productivity and performance metrics.
  • Scheduled employees for shifts, taking into account customer traffic and employee strengths.

Education

Associate of Arts - Business Management

Valencia Community College
Orlando
05.1989

Skills

  • Records Management
  • Training programs
  • Company Leadership
  • Benefits and compensation management
  • HR analytics
  • Human Resources Department Processes

Timeline

Director of Human Resources/Training

JD-ASG Management Co., Inc. BDBA McDonald's
02.2014 - Current

Director of Training and Development

JD-ASG Management Co., Inc DBA McDonald's
08.2011 - 03.2015

Area Supervisor

JD-ASG Management Co., Inc DBA McDonald's
07.2000 - 03.2011

General Manager

JD-ASG Management Co., Inc
07.1994 - 07.2000

Associate of Arts - Business Management

Valencia Community College

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Kari Favreau Le