Kari Gallagher
Summary
Dedicated administrative professional with extensive experience supporting executive teams, managing complex schedules, and ensuring operational efficiency. Skilled in office management, customer service, and project coordination across government and private sectors. Known for strong communication, attention to detail, and the ability to handle sensitive information with discretion
Overview
19
19
years of professional experience
Work History
Office Administrative Specialist Intermediate
MN Department of Human Services
04.2018 - 01.2022
- Provide administrative support to central office staff, Operations Director, Chief Operating Officer and teams
- Response to phone and email requests from internal and public stakeholders
- Schedule meetings, secure meeting spaces, prepare meeting agendas and detailed meeting minutes
- Coordinate travel logistics for central office staff and senior management
- Support and coordinate special projects and events
- Technical Service Liaison (TSL) for staff
- Submit and manage the On/Off-Board/Update/Transfer a Staff Member for central office staff , submit computer, and accessories form and ensure new staff receive items first day
- Assist in training of support staff in correct procedures and reporting requirements
- Generate purchase orders using EIORS, monitor and track transactions in SWIFT, reconcile accounts, and submit invoices for timely and accurate payment processing
- Manage folders and documents on Database and Operations Share Point
- Maintain records and monitor office budget, supplies, and vendor communication to ensure operational efficiency.
Diversion Program Assistant
Ramsey County Pretrial Services
04.2017 - 04.2018
- Supported Executive Director
- Greeted and assisted clients
- Answered phones and directed calls
- Assisted with client address verifications
- Typed victim input letters and restitution requests
- Track cases of diversion program clients in MNCIS
- Received and prepared expungement(s) for Executive Director
- Requested pre-arraignment record checks for diversion screenings from the courts
- Assisted with the screening of diversion referrals & notified attorneys
- Scheduled chemical health assessments and confirmed insurance
- Administered breathalyzers
- Prepared meeting materials and took meeting minutes to distribute to stakeholders
- Shredded confidential data and complied with confidentiality and data privacy regulations
Customer Service Professional
H&R Block-Seasonal
10.2016 - 05.2017
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance
- Answered and managed incoming and outgoing calls while recording accurate messages
- Maintained security of client tax returns and supporting documentation
- Provided clerical support to company employees by copying, faxing and filing documents
- Restocked supplies and placed purchase orders to maintain adequate stock levels
- Kept reception area clean and neat to give visitors positive first impression
Office Manager
Galaxie Cartune
03.2003 - 08.2016
- Answered and managed incoming and outgoing calls while recording accurate messages
- Greeted numerous customers and vendors
- Monitored front area so that questions could be promptly addressed
- Ordered and distributed office supplies
- Organized all new hire, security and paperwork
- Coordinated fundraising events, overseeing management of volunteers, vendor relations and publicity to increase community outreach and awareness
- Compared vendor prices and negotiated for optimal savings
- Maintained computer and physical filing systems
- Completed bi-weekly payroll for 18 employees
- Managed costs, billing and resolved financial discrepancies effectively through organizational management of account information using Quickbooks software and Microsoft Excel
Education
High School Diploma -
Eagan High School
Eagan, MN 06.2001
Skills
- Customer service oriented
- Multi-tasking and prioritizing
- Attention to detail
- Relationship building
- Excellent communication skills
- Strong organizational skills
Timeline
Office Administrative Specialist Intermediate
MN Department of Human Services
04.2018 - 01.2022
Diversion Program Assistant
Ramsey County Pretrial Services
04.2017 - 04.2018
Customer Service Professional
H&R Block-Seasonal
10.2016 - 05.2017
Office Manager
Galaxie Cartune
03.2003 - 08.2016
High School Diploma -
Eagan High School
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