Kari Hall
Summary
Seeking a customer service position where I can utilize my communication skills, professionalism, and dedication to creating a positive guest experience. Committed to continuous learning and fostering strong teamwork to create personalized client interactions.
I am a highly empathetic and organized individual with a creative and playful approach to problem-solving. My natural leadership skills and strong work ethic make me eager to contribute to a team that values exceptional customer service. I am committed to learning quickly and delivering excellent results.
Overview
13
13
years of professional experience
Work History
Owner
K9 Cuddles Pet Care
01.2012 - 01.2025
- Lead the business with professionalism and integrity, ensuring client trust and satisfaction.
- Managed scheduling for pet walks and care services for both self and team members.
- Designed personalized exercise and care plans tailored to each dog’s unique needs.
- Cultivated strong client relationships through clear communication and consistent updates, including photos and videos.
- Developed and implemented marketing strategies through social media platforms (Facebook, Instagram), and the company website to increase visibility and engagement.
Hostess & Banquet Server
The London Hotel
01.2017 - 01.2019
- Delivered exceptional service during special events, creating memorable and enjoyable guest experiences.
- Coordinated seamlessly with hotel staff to ensure efficient banquet operations and smooth restaurant seating.
- Provided warm, professional interactions while promptly addressing guest requests.
- Prepared banquet rooms and executed event setups, including décor, to meet client specifications.
- Created a fun and enjoyable atmosphere while hosting parties, patrons and pool guests on the rooftop.
Front Desk Associate
Burke Williams Spa
01.2014 - 01.2017
- Welcomed guests with professionalism and warmth, fostering a positive and inviting spa experience.
- Scheduled appointments accurately and maintained organized calendars to support operational efficiency.
- Ensured a clean, organized front desk environment to enhance guest comfort and satisfaction.
- Completed a comprehensive high end, six-week professional training program in front desk operations and customer service excellence.
Education
Masters - Art & Trauma Healing, Child/Family focused
Dallas International University
10-2024
B.A. - Theatre
University of California, Irvine
06-2009
Skills
- Empathy
- Organization
- Creativity
- Playfulness
- Social Media
- Leadership
- Client Service
- Writing & Research
Timeline
Hostess & Banquet Server
The London Hotel
01.2017 - 01.2019
Front Desk Associate
Burke Williams Spa
01.2014 - 01.2017
Owner
K9 Cuddles Pet Care
01.2012 - 01.2025
Masters - Art & Trauma Healing, Child/Family focused
Dallas International University
B.A. - Theatre
University of California, Irvine
Career Goals
- Currently working on completing my Master’s degree in Art & Trauma Healing
- Dedicated to a career in helping people with trauma healing and special needs.