Professional office support specialist with extensive experience in administrative functions and office management. Known for reliability and adapting to dynamic work environments. Excellent organizational abilities and collaborative mindset ensure seamless team operations and goal achievement.
Overview
20
20
years of professional experience
Work History
Administrative Assistant
Sutter Buttes Rubber Company
04.2024 - Current
Managed office supplies inventory, ensuring availability and cost-effectiveness.
Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
Promoted a positive work environment through effective communication skills and fostering professional relationships among colleagues.
Streamlined invoice processing procedures to ensure timely payment of vendors while minimizing errors in financial records.
Maintained inventory of office supplies and placed orders.
Managed filing system, entered data and completed other clerical tasks.
Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
Assisted coworkers and staff members with special tasks on daily basis.
Managed paper and electronic filing systems by routing various documents, taking messages and managing incoming and outgoing mail.
Daycare Owner/Operator
Self Employed
12.2017 - 04.2024
Organized fun-filled events and activities for children that promoted learning in an engaging manner.
Enhanced parent satisfaction by maintaining open communication channels and addressing concerns promptly.
Ensured a safe and nurturing environment for children through regular maintenance, staff training, and adherence to safety protocols.
Resolved conflicts among children with empathy and effective problem-solving techniques.
Managed daily operations, ensuring clean and organized environment conducive to learning and play.
Enhanced child safety and well-being by implementing comprehensive health and safety protocols.
Shift Manager
Cafe E Via
10.2006 - 02.2010
Supervised daily operations to ensure smooth workflow and efficient service delivery.
Trained and mentored team members to enhance performance and improve service standards.
Implemented inventory management processes to optimize stock levels and reduce waste.
Conducted performance evaluations to identify areas for improvement and develop action plans.
Coached crew members to optimize performance and motivate toward more efficient work.
Achieved consistent customer satisfaction by addressing concerns promptly and professionally.
Cooperated with coworkers to improve customer experience and manage storefront.
Exercised composure under pressure and in escalated customer service scenarios.
Tracked receipts, employee hours, and inventory movements.
Front Office Assistant
Herndon Village Chiropractic
06.2005 - 06.2006
Coordinated communication between patients and chiropractic staff to ensure seamless operations.
Maintained a professional and welcoming environment for clients, contributing to an overall positive experience.
Reviewed and updated customer information in database for accuracy.
Greeted visitors and customers upon arrival, offered assistance, and answered questions to build rapport and retention.
Updated client databases regularly while maintaining accuracy in contact details comprehensively.
Followed detailed directions from management to complete daily paperwork and computer data entry.
Completed daily logs for management review.
Opened and properly distributed incoming mail to promote quicker response to client inquiries.