Kari Hawkins
Sandy
Summary
Results-driven professional with comprehensive experience in account management, focusing on building strong client relationships and driving business growth. Adept at negotiating contracts, resolving client issues, and aligning services with client needs. Proven success in fostering team collaboration and adapting to dynamic environments, showcasing excellent communication and problem-solving skills.
Overview
13
13
years of professional experience
Work History
OEM, Strategic Account Manager & Dealership Sales
Cascade Corporation
07.2023 - Current
- Secure satisfaction and develop relationships with key customer accounts
- Recommend products based on dealer and end user specifications
- Provide quotations of products direct to strategic accounts, OEM and lift truck dealers
- Top tier sales associate able to implement and manage group purchases while optimizing costs
- Identify and address gaps within market requirements to enhance service offerings
- Customer service liaison for key accounts and requirements driven through strategic demands
- Ensure compliance with vendor purchasing agreements, addressing and resolving issues as they arise
- Travel across North America to provide training to employees on new systems and processes
- Assist in the development and testing of new systems for company-wide implementation
- Drive revenue through strategic partnerships building initiatives within the industry
- Demonstrate a strong passion for customer satisfaction through confident and effective communication skills
Inside Sales Supervisor
Cascade Corporation
01.2021 - 07.2023
- Successfully enter and verify all orders placed for accuracy – based off customer PO, lift truck specifications and quote
- Recommend process improvements to increase efficiency and accuracy
North America Warranty Administrator
Cascade Corporation
09.2018 - 01.2021
- Present monthly warranty breakdowns to executives including journal entry write-offs, global warranty errors
- Demonstrate a strong passion for customer satisfaction through confident and effective communication skills
Administrative Assistant
Cascade Corporation
11.2017 - 09.2018
- Provide dealers and territory managers with information based on future, open or shipped orders
- Assist with clerical duties for inside sales department including – run daily and weekly reports, process returns and credits
- Answer high volume incoming calls
Scheduling & Inventory Specialist/ Administrative Manager
Oregon Health and Science University
10.2016 - 11.2017
- Ensure timeliness with delivery of product & all supplies are readily available
- Efficiently uses Oracle Applications
- Moderate experience using Meeting Planner for space scheduling
- Proficient in Epic, scheduling appts
- Successfully set up annual maintenance for all VAD equipment
- Communicates with appropriate staff to manage/maintain house equipment
- Identifies and prepares equipment for implant
- Provide appropriate notation to chart, databases and registries
Sr. Scheduling Analyst / Inside Sales/ Inventory Specialist
Boyd Corporation
12.2011 - 10.2016
- Coordinate & maintain BOM sequence w/ engineering team while successfully manage workflow & production load per work center
- Provide collaborative feedback & update sales team on their sales order
- Intermediate customer drawing plans comprehension
- Created monthly and weekly variance reports for senior leadership
- Ensure conflicts of material usage is low or non-existent
- Able to analyze daily production close related work orders
- Assist with logistical and strategic planning for work orders and production forecasts
- Utilize lean production methodologies and principals to gain efficiency and effectiveness
- Responsible for all new hire paperwork & orientation schedules
- Direct contact with corporate HR for all timekeeping & human relation issues
- Process all payroll activities bi-weekly for Portland location, totaling 75 employees
- Ensure timeliness & delivery of product
- Coordinate annual Inventory for company, process and run all audit reports
- Schedule meeting rooms for Sr
- Leadership to conduct interviews
Education
Bachelor of Science - Operations Management w/ Concentration in Logistics
Southern New Hampshire University
01-2024
Associate of Arts - Hospitality Management Customer Relations
Mt. Hood Community College
01.2004
Skills
- Sales Strategy Development
- Competitive Analysis
- Client Relationship Building
- Sales Operations Management
- Territory management
- Client onboarding
Volunteer And Charity Work
- R&R New Options Horse Sanctuary, Board of Directors, 1/1/21, 5/1/23
- Naas Community Club, President, 1/1/18, 5/1/21
- Redding Moose Lodge, Annual Benefits Volunteer, 1/1/00, 12/31/09
- Wings of Angels, Coordinator of Events, 1/1/01, 12/31/12
Accolades And Professional Development
- First Response Team Member (CPR, First Aid, AED) - Cascade Corporation
- Activities Committee Member – Cascade Corporation
- 2014 TWI Training Certificate – Boyd Corp Portland
- Safety Board Committee – Boyd Corp Portland
- Events Coordinator – Boyd Corp Portland
Timeline
OEM, Strategic Account Manager & Dealership Sales
Cascade Corporation
07.2023 - Current
Inside Sales Supervisor
Cascade Corporation
01.2021 - 07.2023
North America Warranty Administrator
Cascade Corporation
09.2018 - 01.2021
Administrative Assistant
Cascade Corporation
11.2017 - 09.2018
Scheduling & Inventory Specialist/ Administrative Manager
Oregon Health and Science University
10.2016 - 11.2017
Sr. Scheduling Analyst / Inside Sales/ Inventory Specialist
Boyd Corporation
12.2011 - 10.2016
Associate of Arts - Hospitality Management Customer Relations
Mt. Hood Community College
Bachelor of Science - Operations Management w/ Concentration in Logistics
Southern New Hampshire University
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