Summary
Overview
Work History
Education
Skills
Software
Work Preference
Timeline
AdministrativeAssistant

Kari Heikes

Minneapolis

Summary

Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.

Overview

22
22
years of professional experience

Work History

Project Coordinator

PCAOB
03.2024 - Current
  • Developed comprehensive project documentation with clear guidelines for team members.
  • Established risk management protocols to identify and mitigate potential issues.
  • Coordinated project timelines by organizing meetings and updating schedules.
  • Kept projects on schedule by managing deadlines and adjusting workflows.
  • Liaised between departments to facilitate communication and keep appropriate parties updated on project developments.
  • Created job files for each project and maintained current data in each file.
  • Maintained database and spreadsheets with accurate inventory and status.
  • Maintained accurate documentation of all projects, facilitating efficient audits and future reference.
  • Responded to requests for information on materials to inquiring parties.
  • Facilitated frequent progress reports and presentations to keep management informed about ongoing activities within their respective domains.

Senior Administrative Assistant

PCAOB
03.2020 - Current
  • Kept files and records in content management systems such as MS SharePoint, EXCEL and others.
  • Served as a reliable point of contact for both internal and external stakeholders, demonstrating strong problem-solving skills to address any issues that arose.
  • Supported program operations by preparing and updating documents, reports and spreadsheets.
  • Supported project teams in achieving their goals through proactive assistance with research, data analysis, and report preparation.
  • Acted as backup for other employees by providing support and adapting to requirements of department.
  • Maintained personal schedule, professional calendar, and individual appointments for senior staff members.
  • Facilitated successful events, including conferences and workshops, through meticulous planning, coordination, and execution of logistics.
  • Managed sensitive information with utmost discretion to maintain confidentiality at all times.
  • Coordinated seamless onboarding experiences for new hires to ensure they were properly equipped with the necessary tools to succeed in their roles from day one.
  • Managed electronic records database and handled all file requests.
  • Coached new employees on administrative procedures, company policies, and performance standards.
  • Researched and analyzed data to efficiently contribute to executive reports for monthly meetings.

Administrative Assistant

Public Accounting Oversight Board, Division of Enforcement and Investigation (PCAOB)
02.2009 - Current
  • Performs a variety of administrative tasks and assignments, under limited supervision, supporting over50 people with only one other admin ;
  • Interacting with various level contacts inside and outside the organization;
  • Ensuring a high level of accuracy in all details and managing priorities;
  • Writing, editing, and proofreading correspondences, reports, and proposals, scheduling, travel, and planning events;
  • Proficient skills in Outlook, Word, Excel, PowerPoint, Visio, Adobe, PeopleSoft, and SharePoint; and
  • Created division specific employment brochure

Recruitment Specialist

Whitman Associates, Inc.
08.2007 - 01.2009
  • Assessed and understood client / executive level management needs;
  • Partnered with management managers to assess recruiting requirements;
  • Conducted searches using various strategies in order to place candidates in several Fortune500 companies;
  • Dealt directly with each client's Hiring Manager in placing the suitable candidate;
  • Phone screened applicants and brought in the best candidates for in-house interviews; and
  • Performed reference, background and prior employment checks on applicants

Family Community Partnership Manager

CDI Head Start Serving Arlington County
08.2006 - 05.2007
  • Company Overview: (Formerly Arlington Community Action Program)
  • Established policies and procedures for the social services portion of the program with parents and staff that support the effective implementation of these services;
  • Developed and implemented a plan and system of continuous monitoring and evaluation of activities within the program to assure that family's needs are being met;
  • Determined the collective training needs of the family services staff (case managers) and assisted in development of individual training plans for all family services staff, coordinating a training schedule throughout the year;
  • Oversaw and directed the work of five staff;
  • Provided ongoing feedback for performance appraisals in a timely manner; and
  • Managed and set up documentation system for all families in the program

Family Advocate/Family Service Specialist

CDI Head Start Serving Arlington County
08.2004 - 08.2006
  • Company Overview: (Formerly Arlington Community Action Program)
  • Recruited prospective families and assisted with enrollment processes;
  • Conducted home visits to facilitate family plans, assist families in achieving identified goals and follow-up on referrals;
  • Acted as a case manager and work cooperatively with local agencies to assist families to linkup with services in the local community;
  • Assisted with the completion of the child health screening and other required screens and assessments;
  • Conducted and documented follow-ups on all referrals;
  • Regularly advised/communicated with teachers to ensure coordinated services that meet the needs of individual children and families;
  • Coordinated with center staff to promote parent involvement in the program such as a classroom visitors, volunteers, employee, and/or participate in family events;
  • Referred families for emergency or crisis assistance;
  • Attended parent/teacher conferences, as requested; and
  • Assisted teaching staff with Parent Committee meetings, Family Nights and other parent activities

Office Assistant

American Family Insurance
07.2003 - 12.2003
  • Communicated with customers, employees, and other individuals to answer questions, disseminated or explained information, took orders and addressed complaints;
  • Oversaw office projects;
  • Assisted with financial transactions;
  • Computed, recorded, and proofread data and other information, such as records or reports; and
  • Maintained and updated filing, inventory, mailing, and database systems

Education

B.S. - Sociology, Minor in Criminal Justice

University of Wisconsin
La Crosse, Wisconsin
12.2001

Skills

  • Problem-solving
  • Project coordination
  • Time management
  • Detail-oriented
  • Documentation management
  • Flexible and adaptable

Software

Workday

FileVine

Dynamics

SharePoint

MS Office Suite

Work Preference

Work Type

Full Time

Work Location

Remote

Important To Me

Career advancementWork-life balanceFlexible work hoursPersonal development programsHealthcare benefits401k matchPaid time offWork from home option

Timeline

Project Coordinator

PCAOB
03.2024 - Current

Senior Administrative Assistant

PCAOB
03.2020 - Current

Administrative Assistant

Public Accounting Oversight Board, Division of Enforcement and Investigation (PCAOB)
02.2009 - Current

Recruitment Specialist

Whitman Associates, Inc.
08.2007 - 01.2009

Family Community Partnership Manager

CDI Head Start Serving Arlington County
08.2006 - 05.2007

Family Advocate/Family Service Specialist

CDI Head Start Serving Arlington County
08.2004 - 08.2006

Office Assistant

American Family Insurance
07.2003 - 12.2003

B.S. - Sociology, Minor in Criminal Justice

University of Wisconsin
Kari Heikes