Kari Hobbs
Summary
Customer service professional with extensive experience in handling customer interactions and resolving issues efficiently. Skilled in utilizing strong communication and empathy to build lasting customer relationships. Proven track record of maintaining high customer satisfaction and fostering loyalty through proactive problem-solving and personalized service. Experienced in print graphic communication, with a strong foundation in designing and producing visual content for print and digital media.
Overview
20
20
years of professional experience
Work History
Angel Tree Volunteer
Life Church St. Peters
12.2022 - Current
- Assisted community events to support local initiatives and enhance community engagement.
- Organized and distributed donations, supporting local families and individuals in need.
- Designed and distributed promotional flyers to support fundraising and charity efforts.
Bookkeeper/Office Manager
Masterfully Built, LLC
06.2019 - Current
- Maintained and processed invoices, deposits, and money logs.
- Prepared and emailed project estimates to potential customers.
- Generated invoices and contracts for construction projects.
- Engaged with customers through email to address inquiries, ensuring timely responses and satisfaction.
- Managed accounts payable and receivable activities, maintaining vendor relationships and positive cash flow.
- Handled payroll processing for employees, ensuring timely payment and adherence to tax regulations.
- Monitored incoming payments from clients, ensuring prompt application of funds against outstanding invoices.
- Prepared monthly bank reconciliations to ensure accurate representation of company''s financial position.
- Tracked expenses and income while organizing and maintaining bank statements for checking accounts.
- Reconciled and corrected issues with financial records.
- Established QuickBooks accounting system to reflect accurate financial records.
Non-Judicial Processor
Kozeny and McCubbin, LC
11.2009 - 04.2012
- Review documents prior to recording to eliminate errors and reduce company losses
- Cooperate in a mini team to accomplish team goals and work through volume
- Follow up with clients regarding approval/execution for a variety of documents
- Ensure accuracy of data integration from client websites
- Assist team members to complete projects reducing volume-related delays
- Handled data entry tasks to ensure accuracy and efficiency.
- Assisted team with data compilation, supporting smooth operations.
- Provided notarial services for attorneys, ensuring the authentication of legal documents.
Purchasing Assistant/Clerk
Midcoast Aviation
05.2008 - 06.2009
- Provided customer service to guests, vendors, and Midcoast employees needing assistance.
- Performed clerical duties for senior management; updating schedules and answering phone calls.
- Organized daily mailings for entire purchasing office.
- Rectified issues with invoices and distribute them to buyers in a timely manner.
- Optimized efficiency by generating Excel spreadsheets to simplify complicated procedures.
- Maintained accurate records of purchases, pricing, and documentation for audit purposes.
Promotions Intern
Clear Channel Communications
01.2008 - 05.2008
- Corrected inaccuracies in filing of sales contracts for sales representatives
- Gathered constructive feedback from event attendees which informed improvements in subsequent promotional efforts.
- Enhanced brand image through consistent representation at various promotional events.
- Collaborated with team members to ensure seamless execution of promotional events, resulting in positive feedback from clients.
- Boosted event attendance by effectively planning and executing promotional campaigns.
Barista
Starbucks
06.2007 - 05.2008
- Promoted sale of coffee drinks, supplies, and accessories to a diverse customer population
Volunteer
American Pregnancy Association
01.2007 - 05.2007
- Aided in organizing major yearly golf tournament fundraiser
- Edited and updated internet databases of services available through APA
Senior Sales Associate
Family Christian Stores
08.2006 - 05.2007
- Collaborated with team members to develop strategies aimed at increasing monthly sales.
- Successfully presented team initiatives to District Manager, driving the acquisition of new charitable sponsorships.
Deli Manager
Helfer's Deli
05.2005 - 08.2006
- Collaborated with owner to brand Helfer's Deli, designing a new logo and updating business décor.
- Managed the logistics for the grand opening, including arranging the local mayor to officiate the bread-cutting ceremony.
- Coordinated with Show-Me St. Louis TV personnel to secure a feature segment on the deli.
- Researched market trends and created strategic recommendations for new menu offerings and pricing.
- Supported website maintenance and content updates, including designing and implementing the employee web page.
- Customized menu layouts and crafted newsletters and brochures for distribution to customers.
Education
Bachelor of Arts - Print Graphic Communications, Marketing
Dallas Baptist University
Dallas, TX05.2008
Skills
- Skilled in Office Productivity Software (Micosoft Office Suite, Google Workspace)
- Financial Management (Quickbooks Online)
- Social Media Management (Vizzlie)
- Design Skills (Canva)
- Effective Verbal and Written Communication
- Meticulous Attention to Details
- Resourceful Problem Solver
Timeline
Angel Tree Volunteer
Life Church St. Peters
12.2022 - Current
Bookkeeper/Office Manager
Masterfully Built, LLC
06.2019 - Current
Non-Judicial Processor
Kozeny and McCubbin, LC
11.2009 - 04.2012
Purchasing Assistant/Clerk
Midcoast Aviation
05.2008 - 06.2009
Promotions Intern
Clear Channel Communications
01.2008 - 05.2008
Barista
Starbucks
06.2007 - 05.2008
Volunteer
American Pregnancy Association
01.2007 - 05.2007
Senior Sales Associate
Family Christian Stores
08.2006 - 05.2007
Deli Manager
Helfer's Deli
05.2005 - 08.2006
Bachelor of Arts - Print Graphic Communications, Marketing
Dallas Baptist University
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