Kari House
Operations and Program Specialist
Calera,AL
Summary
A dedicated professional who thrives in fast‑paced environments, demonstrating strong organizational skills and exceptional client support.
Why have me on your team...
I bring experience in project management, HR compliance, recruiting, onboarding, and client experience. I bring fresh perspectives and a strong commitment to quality and success.
I value excellent client and stakeholder support and believe in building strong, lasting relationships with clients and team members. I'm someone who balances policy with humanity, structure with heart and accountability with grace.
Let's join forces to drive success for your organization and make a positive impact together!
Overview
18
18
years of professional experience
Work History
Implementation Specialist
HireRight LLC
Remote USA
05.2025 - Current
- Managed a high volume of credentialing cases (15+ daily), ensuring strict compliance with accreditation standards and client-specific requirements
- Coordinated client onboarding and account configuration, guaranteeing complete and accurate documentation
- Scheduled and tracked onsite inspections through TrendSource and TruePic, proactively resolving conflicts to maintain project timelines
- Analyzed inspection reports and issued compliance determinations based on established risk assessment criteria
- Conducted in-depth vendor verification using Equifax, Experian, and Export.gov to ensure regulatory compliance and identity validation
- Acted as the primary liaison between clients and internal teams, delivering timely updates and resolving escalations to maintain service excellence
HR Coordinator; Onboarding Specialist
Manpower Group/TAPFIN MSP
Remote USA
12.2019 - 02.2025
- Assisted with recruitment process by posting job ads, filtering applications, scheduling interviews, assisting in interview process and drafting offer letters.
- Coordinated onboarding and offboarding, ensuring compliance with company policies and procedures.
- Completed background and reference checks to facilitate hiring and onboarding of employees.
- Facilitated new hire orientations providing essential information on company policies, benefits, and culture, including mentorship opportunities
- Coordinated immigration processes, tracked work authorizations and I-9 verifications
- Supported International HR operations and onboarding processes with offices in EMEA and APAC to provide support and educating on consistent execution of processes
- Executed supplier invoice reconciliation and disbursement scheduling
- Partnered with suppliers to review key performance- KPI metrics and address concerns
- Collaborated with Legal, Procurement, and Finance to ensure alignment between business goals and technical delivery
- Track and analyze program metrics such as requisition aging, onboarding timelines, ticket resolution, and vendor compliance
- Validation of mandatory account and contact fields to ensure downstream workflows and automation function properly.
- Developed and optimized SOPs, to ensure consistency, scalability, and a streamlined experience across all engagements
- Evaluated timecards for accuracy on regular and overtime hours.
- Distributed employee engagement surveys to identify areas of improvement.
- Managed employee records and data in HRIS to maintain accuracy and confidentiality.
Criminal Defense Legal Assistant
Law Office of Kathryn ‘Sunny’ Lippert
Bessemer, AL
03.2008 - 01.2019
- Provided high-level administrative and legal support to 8 attorneys in a fast-paced criminal defense practice, including managing confidential case files and scheduling court appearances
- Supported deposition preparation and proceedings, including organizing materials and coordinating witness participation
- Led client intake process by collecting case information, preparing Notices of Appearance, and guiding clients through Indigent Defense applications
- Oversaw secure and timely delivery of legal documents to judges’ chambers and clerk offices
- Prepared and filed court documents in accordance with local and state requirements
- Monitored court dockets daily and provided attorneys and clients with prompt updates
Education
Bachelor - Business Administration
The University of Hong Kong
Hong KongSkills
- VNDLY (VMS)
- Beeline (VMS)
- Salesforce
- HRIS (Workday, SuccessFactors)
- ServiceNow
- Confluence
- JIRA
- Microsoft 365
- Teams
- Zoom
- SharePoint
- Team player
- Quick learner with new platforms
- Client management
- Issue resolution
- Strong organizational skills with keen attention to detail
- Proficient multi-tasker
- Self-starter
- Project management
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Additional Information
I am a dedicated professional with strong process improvements, collaboration and relationship building skills with a positive attitude, committed to client support, compliance and communication.
Looking for a company to grow with.
Work Preference
Work Type
Full TimeLocation Preference
RemoteTimeline
Implementation Specialist
HireRight LLC
05.2025 - Current
HR Coordinator; Onboarding Specialist
Manpower Group/TAPFIN MSP
12.2019 - 02.2025
Criminal Defense Legal Assistant
Law Office of Kathryn ‘Sunny’ Lippert
03.2008 - 01.2019
Bachelor - Business Administration
The University of Hong Kong