Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Customer Service Award
Generic

Kari Hupfel

Saint Charles,IL

Summary

Experienced loan closing professional with strong focus on precision and efficiency. Skilled in document preparation, compliance, and financial analysis. Known for fostering team collaboration and adaptability in dynamic environments. Reliable, results-driven, and ready to contribute to successful loan processing.

Overview

9
9
years of professional experience

Work History

Loan Closing Specialist

JP Morgan & Chase
Elgin, IL
03.2025 - Current
  • Coordinated closing schedules with clients, attorneys, and internal teams to ensure timely completions.
  • Assisted in preparing closing disclosures and final settlement statements for mortgage transactions.
  • Reviewed loan documents for accuracy and compliance with regulatory requirements.
  • Communicated effectively with clients to address inquiries and resolve issues during the closing process.
  • Reduced errors in loan documentation by implementing thorough review processes before submission.

Fraud Prevention Representative

JP Morgan & Chase
Elgin, IL
01.2024 - 03.2025
  • Monitored transactions for fraudulent activity using advanced detection tools.
  • Collaborated with cross-functional teams to enhance fraud prevention strategies.
  • Investigated and resolved discrepancies, ensuring compliance with regulatory standards.
  • Trained new employees on fraud detection protocols and reporting procedures.
  • Increased efficiency of case resolution times through prioritizing high-risk cases and effectively allocating resources.

Mortgage Loan Processor

JP Morgan & Chase
Downers Grove, IL
03.2019 - 01.2024
  • Processed and verified mortgage applications for accuracy and completeness.
  • Collaborated with underwriting teams to facilitate timely loan approvals.
  • Maintained compliance with regulatory requirements throughout the loan process.
  • Provided exceptional customer service by addressing client inquiries and concerns promptly.
  • Implemented quality control measures to ensure adherence to company standards and policies.

Fraud Recovery Specialist

JP Morgan & Chase
Elgin, IL
11.2017 - 01.2019
  • Investigated fraudulent claims to recover losses and ensure compliance with financial regulations.
  • Analyzed transaction data using advanced software tools to identify suspicious activities effectively.
  • Collaborated with cross-functional teams to develop strategies for fraud detection and prevention.
  • Mentored junior staff on best practices in fraud recovery processes and investigative techniques.

Education

High School Diploma -

Glendbard North High School
Carol Stream, IL

Skills

  • Loan processing
  • Closing coordination
  • Loan underwriting
  • Real estate transactions
  • Title review
  • Compliance auditing
  • Document management
  • Deadline management

Accomplishments

  • Resolved product issue through consumer testing.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.

Timeline

Loan Closing Specialist

JP Morgan & Chase
03.2025 - Current

Fraud Prevention Representative

JP Morgan & Chase
01.2024 - 03.2025

Mortgage Loan Processor

JP Morgan & Chase
03.2019 - 01.2024

Fraud Recovery Specialist

JP Morgan & Chase
11.2017 - 01.2019

High School Diploma -

Glendbard North High School

Customer Service Award

Achieved customer service award for the year 2017, exceeding in performance and customer complaints.