Summary
Overview
Work History
Education
Skills
Volunteer Experience
Timeline
Generic

Kari Hynes

Cohoes,NY

Summary

To gain more experience in a fast-paced office setting, to explore and pursue a career in the administrative field with a well-respected company.

Overview

20
20
years of professional experience

Work History

Receptionist

Geriaric Psychiatry
01.2013
  • -Answered phone system for scheduling and confirming appointments -Interacted with patients upon arrival and departure as necessary -Recieved, separated, and delivered mail to apprpriate staff members -Prepared paperwork to be readily available for the physician -Faxed prescriptions and insurance imformation as required -Maintained patient and confidentiality during completion of tasks.

Ophthalmic Technician

Ophthalmic Consultants Of The Capital Region
08.2021 - 03.2022
  • Applied eye medications and drops to dilate pupils in preparation for examinations.
  • Triaged phone calls from patients and outside contacts and handled in order of importance.
  • Performed thorough medical history assessments as part of the pre-examination process for new patients.
  • Provided exceptional customer service to all patients, addressing concerns promptly and compassionately.
  • Administered visual acuity tests to measure patient ability to see clearly at different distances and identify visual impairments.
  • Recorded patient history to help ophthalmologists determine diagnoses and treatment plans.

Housekeeping

Van Rensselaer Manor
01.2005 - 01.2008
  • -Maintained cleanliness of one specific unit on a day to day basis -Dry mop, wet mop, dust mop all living quarters of a 40 bed unit -Dusted and polished appliances and furniture -Waste removal of individual rooms throughout working shift -Interacted and assisted with the residents as needed

Medical Receptionist

Ophthalmic Consultants Of The Capital Region
03.2022 - Current
  • Coordinated patient scheduling, check-in, check-out and payments for billing.
  • Checked patient insurance, demographic, and health history to keep information current.
  • Helped patients complete necessary medical forms and documentation.
  • Maintained strict confidentiality of patient information, adhering to HIPAA regulations and medical office policies.
  • Managed multi-line phone system and pleasantly greeted patients.
  • Provided compassionate customer service, creating a welcoming atmosphere for patients and their families.
  • Developed strong relationships with patients, fostering loyalty and trust in the practice''s services.
  • Contributed to a positive work environment by collaborating effectively with colleagues and supporting team initiatives.
  • Coordinated specialist referrals for patients requiring additional care, facilitating efficient transfer of medical records as needed.

Education

High School Diploma -

Troy High School
Troy, New York
01.2003

Skills

  • Organization skills
  • Time Management
  • Telephone skills
  • Data Entry
  • Customer/Client relations
  • Scheduling
  • Scheduling appointments
  • Mail handling
  • Multi-line telephone operation

Volunteer Experience

Von's Airline Service Station, Filed tow sheets and transferred other vehicle related paperwork

Timeline

Medical Receptionist

Ophthalmic Consultants Of The Capital Region
03.2022 - Current

Ophthalmic Technician

Ophthalmic Consultants Of The Capital Region
08.2021 - 03.2022

Receptionist

Geriaric Psychiatry
01.2013

Housekeeping

Van Rensselaer Manor
01.2005 - 01.2008

High School Diploma -

Troy High School

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Kari Hynes