Summary
Overview
Work History
Education
Skills
Timeline
Generic

Kari Kastner

Cleveland,GA

Summary

Approached each day and unique challenges with enthusiasm, patience and humor. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level [Job Title] position. Ready to help team achieve company goals.

Overview

14
14
years of professional experience

Work History

Property Care Tech

Vacasa Vacation Rentals
08.2023 - Current
  • Participated in team meetings and training sessions to stay informed about product updates and changes.
  • Reduced process inconsistencies and effectively trained team members on best practices and protocols.
  • Investigated and resolved customer inquiries and complaints quickly.
  • Offered advice and assistance to customers, paying attention to special needs or wants.
  • Conducted regular quality assurance checks on interactions with customers to ensure agents were meeting established guidelines and standards for service excellence.
  • Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
  • Delivered prompt service to prioritize customer needs.
  • Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
  • Collaborated with staff members to enhance customer service experience and exceed team goals through effective client satisfaction rates.

House Cleaner

Kari's Custom Cleaning Of North Georgia
07.2018 - 08.2023
  • Washed and put away kitchen dishes, utensils and glassware.
  • Emptied trashcans and transported waste to collection areas.
  • Changed bed linens and collected soiled linens for cleaning.
  • Organized tasks efficiently, prioritizing workload according to client preferences and property requirements.
  • Used chemicals by following safety protocols and procedures to avoid burns and injuries.
  • Demonstrated flexibility in scheduling, accommodating last-minute requests and urgent cleaning needs.
  • Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
  • Polished fixtures to achieve professional shine and appearance.
  • Enhanced client satisfaction by delivering thorough and efficient cleaning services tailored to individual needs.
  • Developed rapport with long-term clients, fostering loyalty and generating referrals to new customers seeking quality housecleaning services.

Veterinary Technician

Northeast Veterinary Hospital
09.2016 - 01.2018
  • Managed medical intervention and therapy for animals in collaboration with veterinarian.
  • Streamlined workflow, ensuring accurate record-keeping and timely communication with clients regarding treatment plans.
  • Established intravenous drips for ongoing hydration in treatment of canines suffering from parvovirus infections.
  • Reduced errors in diagnostic testing by maintaining up-to-date knowledge on veterinary practices and techniques.
  • Educated clients on nutrition, preventive health and other animal care.
  • Greeted pet owners and went over available services, outlined costs, and determined special needs of animals under care.
  • Interacted with clients regarding animal health, questions and concerns, education on treatment protocol and general procedures.
  • Restocked surgical and office supplies to keep all necessary materials easily accessible.
  • Assisted in surgical procedures, ensuring a sterile environment and properly handing instruments to the veterinarian as needed.
  • Collected and prepared specimens for laboratory testing.
  • Administered medications to animals in treatment and documented changes in condition.
  • Assisted in preparation and administration of anesthesia for surgical processes.
  • Maintained detailed records of animal health care and diagnostic treatments.
  • Monitored post-operative recovery processes for surgical patients closely to detect any complications early enough for prompt intervention.
  • Performed radiograph testing to assist doctors in making informed diagnoses and determining best treatment plans.
  • Restrained animals to protect veterinarians from potential harm.
  • Prepared, sterilized and maintained medical instruments and equipment.
  • Maintained clean examination rooms, equipment, and kennels to ensure a safe and sanitary environment for both patients and staff members.
  • Contributed to team success by supporting colleagues when needed during emergencies or critical cases requiring additional assistance.
  • Administered vaccinations to variety of animal species.

Shipping Department Lead

Initials, Inc
06.2010 - 08.2016
  • Implemented innovative solutions to resolve recurring issues, increasing overall departmental success.
  • Mentored new hires within the department, providing guidance on company policies and procedures as well as job-specific tasks.
  • Partnered with merchandising team to plan and execute floor moves, merchandise placement, and overall sales set-up.
  • Reduced process bottlenecks by training and coaching employees on practices, procedures, and performance strategies.
  • Observed packing operations to verify conformance to specifications.
  • Motivated associates to consistently deliver effective selling behaviors through coaching and recognition.
  • Evaluated staff performance and provided coaching to address inefficiencies.
  • Organized regular meetings with direct reports to discuss progress on projects and strategize future goals.
  • Cultivated positive relationships with vendors to deliver timely and cost-effective supply of services and materials.
  • Supervised existing employees and recruited, interviewed and hired new ones.
  • Collected, arranged, and input information into database system.
  • Improved department efficiency by streamlining processes and implementing time-saving strategies.

Education

High School Diploma -

White County High School
Cleveland, GA
05.2009

Skills

  • Staff Training
  • Customer and Service-Oriented
  • Friendly, Positive Attitude
  • Relationship Building
  • Collaboration and Teamwork
  • Scheduling Events and Programs
  • Safety Training
  • Daily Schedule Creation

Timeline

Property Care Tech

Vacasa Vacation Rentals
08.2023 - Current

House Cleaner

Kari's Custom Cleaning Of North Georgia
07.2018 - 08.2023

Veterinary Technician

Northeast Veterinary Hospital
09.2016 - 01.2018

Shipping Department Lead

Initials, Inc
06.2010 - 08.2016

High School Diploma -

White County High School

Similar Profiles

CREATE PROFILE
Kari Kastner