Kari Beck
Navarre,FL
Overview
2026
2026
years of professional experience
Work History
HR SSC III Advisor
Navy Federal Credit Union
06.2021 - Current
- Maintain confidentiality of employee finances, records and health statuses
- Mentor new hires, resulting in stronger staff development and increased productivity
- Lead training sessions for new hires on best practices in disability claims management, fostering a collaborative team environment focused on excellent employee experience outcomes
- Provide one-on-one mentoring to help individuals reach their full potential within the organization
- Partner with HR staff to facilitate employees transition to and from active and leave status
- Conduct and make recommendations on disability over/under payments
- Coordinate time card generation every pay period
- Demonstrate strong organizational skills by efficiently managing a high volume of cases concurrently while maintaining meticulous attention to detail and accuracy in documentation processes
- Streamline internal processes to enhance team efficiency and productivity in managing caseloads
- Serve as a liaison between employees and external vendor to help expedite escalations when necessary, advocating effectively on behalf of those seeking assistance through the disability benefits system
- Effectively communicate complex information about disability benefits programs to a diverse clientele, ensuring that all individuals had a clear understanding of their entitlements and available resources
- Identify opportunities for continuous improvement within the department, implementing changes that enhanced overall service quality and efficacy in assisting disabled individuals
- Maintain comprehensive knowledge of federal regulations and policies governing disability benefits programs, ensuring compliance at all times
- Evaluate disability claims for eligibility, ensuring accurate and timely processing of applications
Employee Service Center Representative
Navy Federal Credit Union
02.2019 - 06.2021
- Analyze and process 100+ actions biweekly
- Assist with onboarding, disability, performance reviews, benefits, etc.
- Trained new employees and contractors on systems, processes, policies & procedures
- Consistently met deadlines under pressure while maintaining high-quality work output in a fast-paced environment
- Process employment verification with experience with The Work Number
- Specialize in Short Term Disability and Family Medical Leave
- Research general HR inquiries
Front Desk Agent / Night Auditor
Marriott-Springhill Suites
02.2018 - 02.2019
- Stepping up to manage the day-to-day operations of the front desk.
- Customer Service/ Interpersonal skills.
- Planning & Executing Guest Events & Packages
- Night Auditor- preparing reports; managing cash operations; overseeing night auditor duties including verifying daily room occupancy and hotel revenue.
- Providing services efficiently and with high level of accuracy.
- Acquiring a vast knowledge of the local area that provides guests with information about dining options, arts, and culture, sporting events, concerts and shows.
- Performing inventory for keys and linens on a daily basis and including all information in audit reports.
- Reviewing checklists on a daily basis and planning shifts accordingly.
Dental Tech
ERP
3 2017 - 01.2018
- Completely prepared dental materials including cements, amalgams and composites.
- Provided compassionate care and ensured patient comfort through exceptional clinical skills, calm and gentle approach and positive rapport development.
- Accurately recorded treatment information in patient records.
- Maintained clear, organized dental records and reports, as well as, filing those records.
- Assisted dentist in management of medical or dental emergencies when necessary.
- Successfully completed OSHA, ADA, and HIPPA compliance trainings.
- Competently exposed, developed and mounted dental x-rays (both intramural and extra oral).
- Politely answered phones and scheduled or confirmed office appointments and surgeries.
- High attention-to-detail.
- Regularly solicited patient feedback to improve customer comfort and satisfaction.
Dental Assistant
Dr.DeMoya, D.D.S., Pediatric Dentist
8 2015 - 4 2017
- Set up examination rooms and dental trays in preparation for examinations and procedures.
- Worked with children ages 8 months to 16 years old.
- Competently prepared dental materials including cements, amalgams and composites.
- Scheduled new patients, routine exams, and restorative appointments.
- Maintained clear, organized dental records and reports, as well as, filing those records.
- Helped in referring patients out of office for outside treatment. (Orthodontist, Periodontist, and Pediatric dentists)
- Organized materials in storage room.
Education
Bachelor of Arts - Hospitality
Florida International University, Miami, FL, United States
Miami, FL01-2020
Certificate - Dental Assisting
Northwest Florida State College
Niceville, FL2015
Associate of Arts - General A.A.
Northwest Florida State College
Niceville, FL2014
High School Diploma -
Navarre High School
Navarre, FL2011
Skills
- Effective Organization
- New Hire Training
- Resourceful Problem Solver
- Clear Verbal Communicator
- Strong Time Management
- Microsoft Excel, Word, Outlook
- Detail-oriented
- Data Collection and Organization
- Efficient Team Leader
- Planning and Coordination
- Coaching and Mentoring
- Interpersonal Communication
Timeline
HR SSC III Advisor
Navy Federal Credit Union
06.2021 - Current
Employee Service Center Representative
Navy Federal Credit Union
02.2019 - 06.2021
Front Desk Agent / Night Auditor
Marriott-Springhill Suites
02.2018 - 02.2019
Certificate - Dental Assisting
Northwest Florida State College
Associate of Arts - General A.A.
Northwest Florida State College
High School Diploma -
Navarre High School
Dental Tech
ERP
3 2017 - 01.2018
Dental Assistant
Dr.DeMoya, D.D.S., Pediatric Dentist
8 2015 - 4 2017
Bachelor of Arts - Hospitality
Florida International University, Miami, FL, United States
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