Summary
Overview
Work History
Education
Skills
Timeline
Receptionist

Kari Leverette

Unionville,TN

Summary

Friendly Receptionist with background in various office settings. Knowledgeable about security, service and clerical requirements. Takes on multiple simultaneous tasks with excellent time management abilities and resourceful approach.

Well-organized professional equipped with varied experiences in administrative roles. Driven to increase overall efficiency while maintaining filing systems and screening and answering numerous phone lines daily.

Dedicated to offering exceptional assistance to team members and clients. Skilled at coordinating appointments, organizing mail and collecting messages to facilitate office communication. Positive and upbeat with strong relationship-building abilities.

Overview

14
14
years of professional experience
3
3
years of post-secondary education

Work History

Receptionist

Preferred Glass
Shelbyville, Tn
04.2022 - 06.2022
  • Confirmed appointments, communicated with clients and updated client records.
  • Managed multiple tasks and met time-sensitive deadlines.
  • Answered phone promptly and directed incoming calls to correct offices.
  • Provided clerical support to company employees by copying, faxing and filing documents.
  • Restocked supplies and submitted purchase orders to maintain stock levels.
  • Corresponded with clients through email, telephone or postal mail.
  • Responded to inquiries from callers seeking information.
  • Kept reception area clean and neat to give visitors positive first impression.
  • Sorted, received and distributed mail correspondence between departments and personnel.
  • Provided callers with address, directions, company website and related information.
  • Answered large volume of incoming calls daily to resolve customer issues and schedule appointments.
  • Resolved customer problems and complaints.
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.

Correctional Officer

Bedford County Jail
Shelbyville, TN
08.2021 - 04.2022
  • I attend to the needs of the inmates at the jail
  • Making sure they have all necessities they need
  • I escort them to court and any outside medical appointments they have
  • I direct incoming calls.
  • Booked new inmates into facility and processed inmates for release.
  • Observed and supervised inmates throughout visits, meal time, recreation, phone calls and showers.
  • Tracked inmates through head counts, visitor logs and scheduled activities.
  • Received and accounted for personal possessions and determined inmate work assignments.
  • Led intake and processing of inmates by handling paperwork, searches, interviews and fingerprinting.
  • Arranged for medical and dental care of inmates.
  • Prepared, processed and maintained forms, reports, logs, records and activity journals.
  • Identified facility openings and designated inmates to housing units.
  • Conducted routine and emergency head counts.
  • Escorted inmates to and from cells, court, hospitals and medical appointments.
  • Completed intake paperwork, fingerprints and searches.
  • Observed behavior of residents individually and in groups.
  • Identified needed updates to correctional plans and assigned inmates to appropriate housing.
  • Addressed inquiries from general public, other staff, inmates and visitors to resolve concerns.

Assistant Manager Retail

United Grocery Outlet
Shelbyville, TN
05.2008 - 08.2021
  • I assisted in helping employees with their daily jobs
  • I ran the register, accounted for money daily, and deposited money
  • Entered cashier information on excel daily
  • I responded and sent out emails on outlook daily
  • I answered phone calls and assisted customers with any needs they had.
  • Assisted customers with prompt and polite support in-person and via telephone.
  • Logged reports, expenses, receipts, and sales in company database.
  • Replenished sales floor merchandise and organized shelves, racks and bins for optimal appearance.
  • Organized store merchandise racks and displays to promote and maintain visually appealing environments.
  • Answered product questions with up-to-date knowledge of sales and store promotions.
  • Refunded payments for returned items, processed exchanges and offered store credit to achieve customer satisfaction.
  • Monitored sales floor and merchandise displays for presentable condition, taking corrective action such as restocking or reorganizing products.
  • Greeted customers, helped locate merchandise and suggested suitable options.
  • Balanced and organized cash register by handling cash, counting change and storing coupons.
  • Worked with loss prevention in monitoring shopper behavior.
  • Checked pricing, scanned items, applied discounts and printed receipts to ring up customers.
  • Actively engaged customers to provide general assistance and information on store merchandise.
  • Displayed merchandise by arranging in appealing ways to boost sales.
  • Maintained customer satisfaction with quick and professional handling of product returns.
  • Answered questions about store policies and addressed customer concerns.
  • Effectively located merchandise across various stores to address customer needs.
  • Used POS system to process sales, returns, online orders and gift card activations.
  • Provided friendly service and assistance to clients promote customer loyalty, satisfaction and sales.
  • Stocked merchandise, clearly labeling items and arranging according to size or color.
  • Increased sales and customer satisfaction through personalized servicing.

Education

High school diploma - undefined

Community high school
08.2005 - 05.2008

Skills

undefined

Timeline

Receptionist

Preferred Glass
04.2022 - 06.2022

Correctional Officer

Bedford County Jail
08.2021 - 04.2022

Assistant Manager Retail

United Grocery Outlet
05.2008 - 08.2021

High school diploma - undefined

Community high school
08.2005 - 05.2008

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Kari Leverette