Summary
Overview
Work History
Education
Skills
Timeline
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Kari Martinez

Murfreesboro,TN

Summary

Focused customer relations professional skilled in lead generation, customer relationship development and sales. Accomplished in providing unsurpassed support to demanding customers. Offering 10+ years of experience in related roles, as well as passion for improving service delivery, enhancing knowledge and exceeding expectations.

Overview

10
10
years of professional experience

Work History

Transportation Associate

Amazon
10.2021 - Current
  • Enhanced timely deliveries by optimizing transportation routes and schedules.
  • Streamlined operations with thorough route planning and effective communication between drivers, dispatchers, and warehouse staff.
  • Contributed to team success through consistent collaboration with other Transportation Associates and management.
  • Promoted a positive work environment within the transportation department fostering a culture of collaboration among team members.
  • Managed accurate record-keeping for deliveries, expenses, mileage logs, and driver hours to ensure transparency in operations.
  • Improved safety records, conducting regular vehicle inspections and maintenance checks to ensure proper functioning.
  • Assisted in training new employees on processes, procedures, and safety protocols to uphold high standards of performance.
  • Currently hold a CDL in the state of Tennessee

Learning Ambassador/ Problem Solver

Amazon
11.2017 - 11.2021
  • Trained staff on operating procedures and company services.
  • Increased efficiency and performance by monitoring team member productivity and providing feedback.
  • Trained new personnel regarding company operations, policies and services.

Cashier

Stater Bros. Markets
05.2014 - 11.2017
  • Checked identification for proof-of-age and refusing alcohol and tobacco sales to underage customers.
  • Helped customers complete purchases, locate items and join reward programs to promote loyalty, satisfaction and sales numbers.
  • Checked prices for customers and processed items sold by scanning barcodes.
  • Checked bills with counterfeit pens and examined coins to spot and refuse foreign currency.
  • Assisted customers by answering questions and fulfilling requests.

Education

High School Diploma -

Lakewood High School

Cosmetology

Marinello School of Beauty

Skills

  • PIT operator
  • Money handling abilities
  • Recordkeeping strengths
  • Problem resolution
  • Stocking and replenishing
  • Sales expertise
  • Credit card processing
  • Transportation Regulations
  • Route Planning
  • Environmental awareness
  • Transportation
  • Transportation Procedures

Timeline

Transportation Associate

Amazon
10.2021 - Current

Learning Ambassador/ Problem Solver

Amazon
11.2017 - 11.2021

Cashier

Stater Bros. Markets
05.2014 - 11.2017

High School Diploma -

Lakewood High School

Cosmetology

Marinello School of Beauty

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Kari Martinez