Kari McLaurin

Responsible for the design, build, and test of an assigned Epic module, Hospital & Professional Billing. Analyzed existing systems and databases and recommended enhancements to solve business needs. Maintain documentation of business and system configuration requirements. Configure the Epic software according to decisions made by SMEs such as templates, drop-down boxes and pick lists. Complete assigned team tasks as documented in the work plan. Assessed available technologies to create development specifications and detailed test cases. Evaluated technical needs of organization. Defined IT process workflows through meetings with stakeholders. Developed automation in JavaScript to increase efficiency of various business. Troubleshot incidents reported by end-users to schedule system changes and identify permanent solutions.

Collaborated with senior leadership to understand the organizations goals and strategy related to staffing, recruiting, and retention. Plans, leads, developes, coordinates, and implements policies, processes, training, initiatives, and surveys to support the organization’s human resource compliance and strategy needs. Administers or oversees the administration of human resource programs including, but not limited to, compensation, benefits, and leave; disciplinary matters; disputes and investigations; performance and talent management; productivity, recognition, and morale; occupational health and safety; and training and development. Monitors and ensures the organization’s compliance with federal, state, and local employment laws and regulations, and recommends best practices; reviews and modifies policies and practices to maintain compliance. Maintains knowledge of trends, best practices, regulatory changes, and new technologies in human resources, talent management, and employment law; applies this knowledge to communicate changes in policy, practice, and resources to upper management. Supervised onboarding process for newly hired employees, including distribution of all paperwork. Handled employee conflicts efficiently while following all company procedures. Created and implemented incentive program for hiring and retaining employees. Identified staffing and recruiting needs while applying best practices for talent management. Perform background checks. Participated in the recruitment and selection of new employees. Set fingerprint appointments. Conducted research to stay abreast of industry trends and best practices. Developed and maintained job descriptions and job evaluations.

Followed detailed end-of-month accounting procedures to verify proper balancing of accounts and readiness for new month. Reconciled bank and credit card accounts monthly. Resolved vendor and employee inquiries about invoices and purchases quickly through research. Processed customer payments and set up payment plans.

Processed invoice payments and recorded information in account database. Managed all payments processing, invoicing and collection tasks. Monitored past due accounts and pursued collections on outstanding invoices. Reconciled codes against services rendered. Facilitated payments of invoices due by sending bill reminders and contacting clients. Eliminated inaccuracies in accounts payable payments by verifying information prior to generating checks and electronic payment transfers.

Received and submitted payments for fees and fines, accurately tracking amounts, issuing receipts and updating computer systems. Provided back-office, clerical, administrative, and accounting support to the field location of National Car Rental, Alamo Rent-A-Car, and Enterprise Rent-A-Car. Developed and maintained a strong relationship with the Department of Motor vehicles, License & Title Services and field personnel to ensure all vehicles are legally titled and registered to the company. Determined documentation needed by state in order to correctly register the vehicle and assessed vehicle status to determine proper renewal procedure depending on State. Prepared, completed and sent paperwork to DMV’s and L & T services. Verified and completed title/renewal transactions within third party DMV systems that are linked directly to the State DMV offices ensuring vehicles are legally titled and registered. Signed and notarized documents & completed affidavits. Researched missing MSO’s and registrations.

Adhered to company and insurance client’s guidelines in claims processes, estimate writing and claim closures. Obtained necessary information to complete proper evaluation of injury claims. Reviewed data to verify validity of claims and determine case management actions. Drafted statement of loss to summarize damages, payments and underlying policy coverage. Completed required investigations on referred files within established timeframes. Identified and collected evidence and determined value to specific claim to properly assess conditions.