Kari Medlinger
Oklahoma City,OK
Summary
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management, and problem-solving skills. Detail-oriented team player with strong organizational skills. Adept to handle multiple projects simultaneously with a high degree of accuracy. Dependable candidate successful at managing multiple priorities with a positive attitude and willingness to take on added responsibilities to meet team goals.
Overview
10
10
years of professional experience
Work History
Deposit Operations Representative II
First Fidelity Bank
11.2021 - Current
- Process and review all incoming wire transfers for accuracy and balancing them with the Federal Reserve totals at the end of business to ensure there are no outages.
- Demonstrated a high level of attention to detail while performing numerous daily tasks such as processing stop payments and reviewing accounts with insufficient balances to limit the banks loss.
- Optimized workflows to increase efficiency and decrease errors in day-to-day operations as well as process improvements to save time.
- Maintained accurate records of operations activity, balanced several reports daily, and reconciled miscellaneous bank general ledgers while assisting in clearing discrepancies.
- Primarily back up ACH duties including originating and processing all ACH transactions for the bank as well as efficiently processing returns and corrections with the Federal Reserve.
- Adapted quickly to changes in technology platforms and maintained efficiency in deposit operations tasks as we converted all of our wire and ACH clients to a new system.
- Processed account maintenance requests and checked for alignment with bank policy. Maintained confidentiality of bank's customers and adhered to all regulatory requirements.
Teller Operations Supervisor
MidFirst Bank
03.2015 - 10.2021
- Trained new employees on proper protocols and and policies as well as customer service standards.
- Completed highly accurate, high-volume money counts via both manual and machine-driven approaches.
- Counted cash drawers and made bank deposits.
- Identified sales opportunities and referred customers to branch partners in financial services.
- Assisted customers with setting up or closing accounts, completing loan applications and signing up for new services.
- Answered telephone inquiries on banking products including checking, savings, loans and lines of credit.
- Assisted our call center on a regular basis when needed.
- Resolved problems, improved operations and provided exceptional service.
- Performed routine closings, maintained clean, accurate and accessible records and kept close eye on transaction updates throughout each quarter.
- Prepared internal and regulatory financial reports, including balance sheets and income statements.
Education
High School Diploma -
Epic Charter Schools
05.2014
Skills
- Consistently meets deadlines
- Teamwork
- Data entry
- Multitasking abilities
- Attention to detail and organizational skills
- Reliability
- Problem-solving abilities
- Proactive and Self-Motivated
- Microsoft Excel proficiency
- Bank Reconciliation and payment processing
Timeline
Deposit Operations Representative II
First Fidelity Bank
11.2021 - Current
Teller Operations Supervisor
MidFirst Bank
03.2015 - 10.2021
High School Diploma -
Epic Charter Schools
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