Kari Miles
Certified Dental Assistant
North Augusta,SC
Summary
I continue to expand my professional and clinical skill sets by furthering my education and taking continuing education courses. I have a unique combination of proven strong interpersonal skills. I am a dependable and enthusiastic team member and team leader. High-energy certified dental assistant desiring a remote position in the dental field. Offering extensive experience supporting patients and staff members in fast-paced offices. Excellent communicator and diligent about providing detailed education using a intraoral 3-D scanner to improve capturing all necessary areas and margins in need of treatment. Most importantly for the fabrication of crowns, bridges, clear aligners and all dental appliances. I am determined to exceed my targets and celebrate when I've surpassed my goals. I crave to learn, train, grow, and go as far as possible with a reputable company like yours.
Overview
24
24
years of professional experience
1
1
Certificate
Work History
Certified Dental Assistant
Aspen Dental
03.2016 - 5 2018
- Improved patient comfort by providing thorough explanations of dental procedures and addressing concerns
- Assisted the dentist during a variety of treatment procedures
- Set up and breakdown operatory post-treatment
- Preformed intraoral 3-D Scans for trays and clear aligners
- Took dental images following strict patient protection rules, applying lead aprons.
- Documented patient dental health information, medical history, and vital signs for future reference.
- Managed infection control - prepared and sterilized instruments and equipment
- Provided patients with instructions for oral care following all dental treatment procedures
- Educated patients on appropriate oral hygiene strategies to maintain oral health
- Performed various office tasks as necessary
- Reviewed health questionnaire with the patient and notified provider of reported conditions that could affect treatment
Remote Certified Dental Assistant
Smile direct Club, LLC
12.2020 - 01.2022
- Quality assurance, and operational support for the company's website, mobile application, and various backend services
- Handled production downtime issues and provided guidance to junior team members
- Ensured the successful delivery of proper images via remotely to support comprehensive patient assessments. Also, for the creation of the customers invisible aligners.
- Prepared comprehensive images, allowing supervisory dental staff to spot cavities, tooth decay, and areas needing treatment.
- Maintained professional development through ongoing continuing education courses in dental assisting techniques.
- Collaborated with team members to provide seamless care during high-volume periods, minimizing wait times for customers.
- Promoted a positive environment for customers and staff through effective communication and teamwork.
- Increased patient retention by developing strong relationships and providing personalized care.
- Entered patient data into computer system, adhering to strict privacy laws and maintaining high level of accuracy.
Traveling SmileGuide/CDA
SmileDirectClub, LLC
10.2018 - 03.2020
- Delivering an exciting introduction about our product(s) and my role and responsibilities throughout their journey
- Guiding customers through timelines and expectations
- Forming genuine connections with customers
- Delivered cutting-edge technology to create a 3D scan of the customers' teeth, bite, bridges, and crown margins for Licensed Dental Professionals to review and decide on a treatment plan for invisible aligners
- Assisting customers in selecting the best payment plan
- Providing complimentary whitening and guidance of proper application
- Working with teammates to create a positive atmosphere
- Preparing and cleaning the SmileBus daily for customers and team members
- Traveling to the North East and Midwest Regions
Team Lead / Manager
Kroger (Floral)
09.2013 - 10.2015
- Ensured standards of department presentation and operations were met; including cleanliness and sanitation, inventory control, rotation, quality, ordering, variety standards, signing, seasonal schematic and superior customer service
- Recognized and gave feedback on colleague performance and celebrated achievements
- Worked with co-workers as a team to ensure customer satisfaction and a pleasant work environment
- Paid special attention to detail in making arrangements within our Florist direction
- Performed other duties assigned by the superior.
Office Manager/Legal Assistant
G. Scott Buff, P.C.
01.1998 - 10.2005
- Organized and managed the legal database within the organization, including entry and research
- Responded to matters related to compliance and regulation
- Assisted with case management, legal discovery, and research pertaining to wills, estates, bankruptcy, divorce, and leases
- Conducted detailed client intakes and entered information into the company's database.
Education
Augusta Technical College - Business Management/Marketing Related Courses - Medical and Legal Terminology
Hephzibah High School - General Studies
Careers in Dentistry / School of Dental Assisting - Certified Dental Assistant and Dental Radiology
Skills
Professional and superior customer/patient relations with the ability to maintain confidentiality
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Certification
Certified Dental Assistant
Timeline
Remote Certified Dental Assistant - Smile direct Club, LLC
12.2020 - 01.2022
Traveling SmileGuide/CDA - SmileDirectClub, LLC
10.2018 - 03.2020
Certified Dental Assistant - Aspen Dental
03.2016 - 5 2018
Team Lead / Manager - Kroger (Floral)
09.2013 - 10.2015
Office Manager/Legal Assistant - G. Scott Buff, P.C.
01.1998 - 10.2005
- Augusta Technical College, Business Management/Marketing Related Courses - Medical and Legal Terminology
- Hephzibah High School, General Studies
- Careers in Dentistry / School of Dental Assisting, Certified Dental Assistant and Dental Radiology
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