Kari Miles
Certified Dental Assistant
North Augusta,SC
Summary
I continue to expand my professional and clinical skill sets by furthering my education and taking continuing education courses. I have a unique combination of proven strong interpersonal skills. I am a dependable and enthusiastic team member and team leader. High-energy certified dental assistant desiring a remote position in the dental field. Offering extensive experience supporting patients and staff members in fast-paced offices. Excellent communicator and diligent about providing detailed education using a intraoral 3-D scanner to improve capturing all necessary areas and margins in need of treatment. Most importantly for the fabrication of crowns, bridges, clear aligners and all dental appliances. I am determined to exceed my targets and celebrate when I've surpassed my goals. I crave to learn, train, grow, and go as far as possible with a reputable company like yours.
Overview
24
24
years of professional experience
1
1
Certificate
Work History
Certified Dental Assistant
Aspen Dental
03.2016 - 5 2018
- Improved patient comfort by providing thorough explanations of dental procedures and addressing concerns
- Assisted the dentist during a variety of treatment procedures
- Set up and breakdown operatory post-treatment
- Preformed intraoral 3-D Scans for trays and clear aligners
- Took dental images following strict patient protection rules, applying lead aprons.
- Documented patient dental health information, medical history, and vital signs for future reference.
- Managed infection control - prepared and sterilized instruments and equipment
- Provided patients with instructions for oral care following all dental treatment procedures
- Educated patients on appropriate oral hygiene strategies to maintain oral health
- Performed various office tasks as necessary
- Reviewed health questionnaire with the patient and notified provider of reported conditions that could affect treatment
Remote Certified Dental Assistant
Smile direct Club, LLC
12.2020 - 01.2022
- Quality assurance, and operational support for the company's website, mobile application, and various backend services
- Handled production downtime issues and provided guidance to junior team members
- Ensured the successful delivery of proper images via remotely to support comprehensive patient assessments. Also, for the creation of the customers invisible aligners.
- Prepared comprehensive images, allowing supervisory dental staff to spot cavities, tooth decay, and areas needing treatment.
- Maintained professional development through ongoing continuing education courses in dental assisting techniques.
- Collaborated with team members to provide seamless care during high-volume periods, minimizing wait times for customers.
- Promoted a positive environment for customers and staff through effective communication and teamwork.
- Increased patient retention by developing strong relationships and providing personalized care.
- Entered patient data into computer system, adhering to strict privacy laws and maintaining high level of accuracy.
Traveling SmileGuide/CDA
SmileDirectClub, LLC
10.2018 - 03.2020
- Delivering an exciting introduction about our product(s) and my role and responsibilities throughout their journey
- Guiding customers through timelines and expectations
- Forming genuine connections with customers
- Delivered cutting-edge technology to create a 3D scan of the customers' teeth, bite, bridges, and crown margins for Licensed Dental Professionals to review and decide on a treatment plan for invisible aligners
- Assisting customers in selecting the best payment plan
- Providing complimentary whitening and guidance of proper application
- Working with teammates to create a positive atmosphere
- Preparing and cleaning the SmileBus daily for customers and team members
- Traveling to the North East and Midwest Regions
Team Lead / Manager
Kroger (Floral)
09.2013 - 10.2015
- Ensured standards of department presentation and operations were met; including cleanliness and sanitation, inventory control, rotation, quality, ordering, variety standards, signing, seasonal schematic and superior customer service
- Recognized and gave feedback on colleague performance and celebrated achievements
- Worked with co-workers as a team to ensure customer satisfaction and a pleasant work environment
- Paid special attention to detail in making arrangements within our Florist direction
- Performed other duties assigned by the superior.
Office Manager/Legal Assistant
G. Scott Buff, P.C.
01.1998 - 10.2005
- Organized and managed the legal database within the organization, including entry and research
- Responded to matters related to compliance and regulation
- Assisted with case management, legal discovery, and research pertaining to wills, estates, bankruptcy, divorce, and leases
- Conducted detailed client intakes and entered information into the company's database.
Education
Augusta Technical College - Business Management/Marketing Related Courses - Medical and Legal Terminology
Hephzibah High School - General Studies
Careers in Dentistry / School of Dental Assisting - Certified Dental Assistant and Dental Radiology
Skills
Professional and superior customer/patient relations with the ability to maintain confidentiality
Extremely organized and attentive to detail
Self-motivated and effective team player
Strong leadership abilities and unquestionable integrity
Ability to multitask and work independently
Ability to meet deadlines with successful results
Front office duties; proficiency with various computer programs
Medical and Dental Terminology
Restorative Dentistry
Patient Counseling
Patient education and counseling
Patient Assessments
Team Collaboration
Patient Relations
Case Management
Dental Materials Knowledge
Diagnostic Imaging
Electronic Charting
Digital dentistry familiarity
Indirect Patient Care
Equipment maintenance abilities
Oral Anatomy Understanding
Patient Services
Patient Education
Team collaboration abilities
Patient Care Coordination
First Aid Training
Data confidentiality measures
Knowledgeable in intraoral Itero 3-D Scanner
Complex Problem-Solving
Dental terminology knowledge
Customer Service
Time Management
Problem-solving abilities
Data Entry
Multitasking Abilities
Personable Communication
Excellent Communication
Decision-Making
Self Motivation
Time management abilities
Adaptability and Flexibility
Document Management
Treatment Planning
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Certification
Certified Dental Assistant
Timeline
Remote Certified Dental Assistant - Smile direct Club, LLC
12.2020 - 01.2022
Traveling SmileGuide/CDA - SmileDirectClub, LLC
10.2018 - 03.2020
Certified Dental Assistant - Aspen Dental
03.2016 - 5 2018
Team Lead / Manager - Kroger (Floral)
09.2013 - 10.2015
Office Manager/Legal Assistant - G. Scott Buff, P.C.
01.1998 - 10.2005
- Augusta Technical College, Business Management/Marketing Related Courses - Medical and Legal Terminology
- Hephzibah High School, General Studies
- Careers in Dentistry / School of Dental Assisting, Certified Dental Assistant and Dental Radiology