Kari Parra
Chambersburg
Summary
Dynamic healthcare professional with experience at Wellspan Health, skilled in medical record-keeping health assessment. Proven ability to enhance patient care through effective communication and attention to detail.
Healthcare professional with strong history of providing support to patients within business environments to deliver comprehensive administrative assistance. Providing knowledge of clerical tasks, project support, scheduling, time management, assignment prioritization and customer service. Quickly resolving issues, handling conflicting priorities, remaining flexible and striving to exceed organizational goals. Epic user.
Overview
16
16
years of professional experience
Work History
School Health Aide
Shippensburg Area School District
10.2024 - Current
- Coordinated immunization programs within the school, ensuring compliance with state requirements.
- Promoted a healthy school environment by educating students on proper hygiene practices and disease prevention strategies.
- Assisted in the development and implementation of individualized healthcare plans for students with chronic health conditions.
- Monitored students'' physical condition during sports activities, intervening promptly when necessary for safety reasons.
- Served as a resource for teachers regarding classroom accommodations for students with medical needs or disabilities.
- Supported the school nurse in providing medical attention to injured or ill students.
- Provided first aid assistance during emergencies and accidents on campus, following established protocols for injury management.
- Ensured timely communication with parents regarding their child''s medical needs or changes in their condition while under school care.
Physican Office Assistant
Wellspan Health
06.2023 - 08.2024
- Managed inventory of medical supplies, reducing office costs by minimizing waste.
- Assisted physicians with medical procedures, ensuring high-quality patient care.
- Coordinated referrals to specialists, optimizing patient access to specialized care.
- Enhanced patient satisfaction by providing friendly and efficient front desk support.
- Maintained accurate electronic health records to facilitate seamless information sharing among healthcare professionals.
- Provided exceptional customer service during phone interactions, addressing concerns with empathy and professionalism.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Performed various administrative tasks by filing, copying and faxing documents.
- Greeted and interacted with patients to provide information, answer questions and assist with appointment scheduling.
- Prepared and processed patient referrals and transfer requests.
Registration Receptionist
Wellspan Health
03.2022 - 06.2023
- Ensured patient confidentiality by strictly adhering to HIPAA guidelines during all interactions with patients'' personal information.
- Organized paperwork flow within the department, reducing clutter and increasing efficiency in file management systems.
- Facilitated communication between patients, providers, and insurance companies, resolving issues promptly and professionally.
- Maintained accurate patient records, ensuring timely processing of insurance claims and payments.
- Developed rapport with returning patients through consistent delivery of friendly service during each interaction.
- Handled assignments independently with good judgement and critical thinking skills.
Medical Unit Secretary
Wellspan Health
02.2009 - 03.2022
- Contributed to a positive work environment through effective collaboration with nurses, doctors, and other hospital staff members.
- Handled high-pressure situations calmly, efficiently prioritizing tasks during peak hours or emergencies within the unit.
- Improved patient satisfaction by providing efficient administrative support and timely communication to medical staff.
- Managed inventory of office supplies to maintain an organized and well-stocked workspace for the entire team.
- Assisted in training new Medical Unit Secretaries, sharing organizational knowledge and best practices for efficient operations.
- Expedited discharge processes by preparing required paperwork and coordinating transportation arrangements for patients as needed.
- Fostered a welcoming atmosphere at the reception area, greeting visitors warmly while maintaining confidentiality about patient matters at all times.
- Facilitated seamless coordination between departments, scheduling appointments and managing transfers for optimal patient care.
- Safeguarded patient privacy by adhering to HIPAA regulations in handling sensitive medical information.
- Supported medical staff by transcribing physician orders accurately and promptly, ensuring timely treatment implementation.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Received and routed laboratory results to correct clinical staff members.
Certified Nursing Assistant
Wellspan Health
02.2009 - 03.2022
- Provided high-quality personal care services such as bathing, grooming, dressing, and feeding to ensure patient dignity.
- Assisted patients with daily living activities for enhanced comfort and wellbeing.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Maintained a clean, safe environment by sanitizing surfaces, changing linens, and disposing of waste properly.
- Improved patient care quality by monitoring and recording vital signs, fluid intake, and output.
- Reduced fall incidents by implementing safety measures like bed alarms and proper positioning techniques.
- Utilized therapeutic communication, empathy and active listening skills to encourage and develop positive relationships with patients.
- Performed accurate documentation of patient information according to established protocols for record-keeping purposes.
- Assisted nurses with wound care procedures ensuring proper healing processes took place.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
Education
Certified Nurse Aide
Caregiver's Institute
Chambersburg, PA12-2008
GED -
Waynesboro Area Senior High School
Waynesboro, PA01-1990
Skills
- Student health assessment
- Basic life support
- Medical record-keeping
- First aid proficiency
- Accident reports
- Immunization records management
- Student health records
- Health screens
- Diabetes care management
- Attention to detail
- Multitasking
Timeline
School Health Aide
Shippensburg Area School District
10.2024 - Current
Physican Office Assistant
Wellspan Health
06.2023 - 08.2024
Registration Receptionist
Wellspan Health
03.2022 - 06.2023
Medical Unit Secretary
Wellspan Health
02.2009 - 03.2022
Certified Nursing Assistant
Wellspan Health
02.2009 - 03.2022
Certified Nurse Aide
Caregiver's Institute
GED -
Waynesboro Area Senior High School
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