Kari Pickett
Marysville
Summary
Dynamic professional with a strong work ethic and expertise in food preparation, honed at Community Marketspace. Proven track record in enhancing customer service and maintaining cleanliness, while effectively managing inventory and minimizing waste. Recognized for implementing quality control measures that improved operational efficiency and product quality in previous roles.
Overview
20
20
years of professional experience
Work History
Deli Clerk/Bakery Assistant
Community Marketspace
02.2018 - 04.2020
- Greeted customers at counter to fulfill requests and answer questions.
- Precisely measured, weighed, sliced, and packaged deli products according to customer requests while minimizing waste.
- Maintained a safe working environment by adhering to food safety guidelines and promptly addressing any hazards.
- Prevented food spoilage by monitoring dates, rotating stock, and following proper storage procedures.
- Improved workflow efficiency by effectively multitasking, prioritizing tasks, and communicating with team members.
- Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
- Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
- Responded to telephone inquiries regarding available products and services and helped customers make appropriate choices.
- Developed strong rapport with customers by offering personalized service, answering questions, and making recommendations based on preferences.
Data Imaging and Quality Specialist
Nationwide Children's Hospital
03.2008 - 08.2016
- Assisted in the implementation of a continuous improvement culture, contributing to company-wide improvements in productivity and waste reduction.
- Developed comprehensive quality control documentation, standardizing procedures across all departments and promoting consistency.
- Improved product quality by implementing rigorous testing protocols and identifying areas for improvement.
- Collaborated with cross-functional teams to identify process improvements, resulting in increased production efficiency and cost savings.
- Analyzed data from various sources to identify trends impacting product quality, making strategic recommendations for improvements based on findings.
- Reported problems and concerns to management.
- Scanned and indexed patient documents into the the electronic data system.
- Served as interim team lead when team lead was out of office for an extended time.
Medical Coding and Billing Specialist
The Drugstore Pharmacy
09.2000 - 09.2008
- Developed a comprehensive understanding of ICD-9 Codes, and HCPCS codes to ensure proper use in medical coding assignments.
- Collaborated with healthcare providers to obtain necessary documentation for accurate code assignment and claim submission.
- Improved overall reporting quality by working closely with the clinical team to ensure accurate and complete documentation.
- Maximized productivity through effective time management, prioritizing tasks based on urgency and importance.
- Utilized active listening, interpersonal, and telephone etiquette skills when communicating with others.
- Provided exceptional customer service to patients, addressing their concerns regarding insurance claims or billing issues with empathy and professionalism.
- Maintained patient confidentiality by adhering to strict HIPAA regulations during all aspects of the coding and billing processes.
- Processed insurance company denials by auditing patient files, researching procedures, and diagnostic codes to determine proper reimbursement.
- Initiated new contracts with various insurance companies.
Education
Health Information Management - Billing And Coding
Columbus State Community College
Columbus, OHCertificate of Completion - Medical Front Office/Billing And Coding
American School of Technology
2100 Morse Road, Columbus, Ohio08-2001
Skills
- Customer service
- Cleanliness and sanitation
- Honesty and integrity
- Strong work ethic
- Food preparation
- Meat slicing expertise
- Safe food handling
- Order taking accuracy
- Equipment use
- Platter and tray preparation
Accomplishments
- Documented and resolved patient data integrity which led to quality assurance.
- Collaborated with team of five in the development of critical notes and communication .of additional important notes.
- Supervised team of eight staff members.
.
Languages
Spanish
Limited Working
Sign Language
Elementary
Employee of the month at Nationwide Children's
Due to having a large amount of different departments at Nationwide Children's, each area was only able to nominate an employee once a year. There were four other departments that also nominated their choice for a candidate. Human resources and the leading executive staff then chose one out of the five different departments to be the Employee of the Month.
I was awarded this honor where I was one of eleven other employees at the hospital banquet held once a year. I received a crystal bowl, a glass clock with a personalized inscription, and my picture taken with the Chief Executive Officer.
Timeline
Deli Clerk/Bakery Assistant
Community Marketspace
02.2018 - 04.2020
Data Imaging and Quality Specialist
Nationwide Children's Hospital
03.2008 - 08.2016
Medical Coding and Billing Specialist
The Drugstore Pharmacy
09.2000 - 09.2008
Health Information Management - Billing And Coding
Columbus State Community College
Certificate of Completion - Medical Front Office/Billing And Coding
American School of Technology
Similar Profiles
Anthony DavisAnthony Davis
Surveillance Specialist at Shakopee Shakopee Shakopee Mdewakanton Sioux Community Sioux Community Sioux CommunitySurveillance Specialist at Shakopee Shakopee Shakopee Mdewakanton Sioux Community Sioux Community Sioux Community
Tara MooreTara Moore
District Resort Manager at Blueberry Hill RV Community/Tranquility Mobile Home CommunityDistrict Resort Manager at Blueberry Hill RV Community/Tranquility Mobile Home Community
Naqibullah WahabNaqibullah Wahab
The Home Energy Assistance Program (HEAP) Technician at Community Resources Project Inc./California Department of Community Services and DevelopmentThe Home Energy Assistance Program (HEAP) Technician at Community Resources Project Inc./California Department of Community Services and Development
Vince HowardVince Howard
Referee at N/AReferee at N/A
Marshall SpoonerMarshall Spooner
Internship Coordinator - Intern at County of NevadaInternship Coordinator - Intern at County of Nevada